My husband I bought a new humidifier and the installation was very well done. Very professional and reliable service. The time to complete this was very reasonable and I would definitely recommend this business to a friend.

I'm surprised I have to leave a low score, given the otherwise good service I've received from Novak in the past.

A/C went on the fritz during the last heatwave. A technician came out fairly quickly (next day), which is good. Like last year, they hosed the a/c out and replaced the capacitor. I thought that a bit odd, since that was the same service they did last year. It seemed to work last year, so maybe it'll be the same this year?

No. Still got hot air from the A/C. I had to call John Novak, who said he'd get right back to me. It was disappointing that he didn't after an hour, and I had to call him a second time. A technician was dispatched for the next day.

They replaced the capacitor AGAIN, to no real change. The air was a *bit* cold, but certainly not what an AC should be. I phoned Novak again, but they seemed to be stumped. Even though they are the knowledgeable professionals, they couldn't diagnose what was going on over the phone, or even offer to come back to do another diagnosis.

I would have had absolutely no problem paying for a second repair, if there was a secondary issue. But they didn't even offer that, or seem to imply that they knew there was a secondary problem.

In the end, I spent money and didn't get a proper repair. I had to go with a second company to fix what the problem actually was: low freon. (Which, BTW, I was able to diagnose and confirm with some simple Internet research-- how the heck could I have figured out the issue but not them)?

I needed to do some gas piping work to consolidate 5 separate gas meters into 1. After talking to many, many other contractors I chose John based on his honesty, the time he took to listen to my problem, and the fair price he quoted. John took on the task to work with Enbridge to coordinate the work, completed the work on the day promised (though took a wee bit longer than anticipated), and most importantly his estimate was the same as the price charged. John, I must say, was one of the best contractors I've had the pleasure to work with.

Great troubleshooting advice over the phone to avoid visit, reasonable call out fee and perfect professional service. Installed new thermostat and showed how to use it while programing for our schedule

John Novak has exceptional attention to detail, is extremely easy to get a hold of, very punctual and professional. He did the work quickly and his charge was reasonable. And he remains on call for any air conditioning challenges I have had since installation.

I got John's name from this website. He was good with his appointments, very helpful, organized, professional & honest. I am very happy with his service and will definitely recommend him to my friends and co-workers.

I had only met John once when he serviced my own furnace and air conditioner. My elderly parents who live in Scarborough had no heat one cold night. I called John and he immediately went to fix their furnace, it was almost midnight! Thanks so much John we really appreciated your topnotch service!