It has been over 2 years since the completion of our renovations and wanted to take this opportunity to say that we are NOW very happy with the quality of the workmanship. At first, we weren't pleased and our initial review reflected how we felt BUT as time passed and the memories faded, we can honestly say that we are extremely pleased with Alex's work. There were certainly hiccups along the way but fair to say this will happen with every renovation! We've been living in our home now for 2 1/2 years and we have only witnessed a strong and well built product and that pleases us a great deal. Not a single nail pop or peeling paint, just to give you an example! Having said that, Alex and Lianos Interiors proved worthy and honest and we'd certainly reccomend him and his company to anyone looking for a GREAT contractor! It took a long time but we finally realized that we did hire the right person and the right company to do the work...congratulations Alex for turning us around and making us see that you are one of the good ones!
In case we didn't say it then, we're saying it now...THANK YOU!
Jenny and Pierre
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- Company Response
We are a DESIGN AND CONSTRUCTION firm and pride ourselves in offering better than standard service, products, and workmanship than our direct competitors. Our website clearly demonstrates the type of work we do and illustrates some of the many successful projects we have completed for many "more-than-happy" clients.
We do not buy bulk items but only recommend and repeatedly use top brand products and materials like Toto, Riobel, Rubinet, Lightolier, high end custom cabinetry, marble, granite, etc. just to name a few.
We are accessible during normal business hours when needed by the client but have been known to also pick up the phone during evenings and weekends, including Sundays, when necessary. We monitor the project's progress regularly, however, we have established relationships with qualified and fully licensed sub-trades, who are also business owners, and who are specialized, knowledgeable, and highly skilled in what they do thus requiring minimal supervision.
The business has not grown by avoiding “client satisfaction”. We work diligently to accommodate the demands of a growing business because of consistent customer satisfaction and in some cases an overwhelming amount of referrals through previous clients.
We work hard to make our clients’ vision more tangible with our knowledge of design and construction; a distinguishing characteristic of our business. This added service is offered by very few other contractors who typically look towards an interior designer exclusively (at an added cost) or back to the client who typically is not as aware of all the choices available to them. It has been a tremendous benefit to our clients as we have assisted them in both designing and executing the construction on their space, while meeting and not “controlling” their budget.
Time lines discussed at the onset of a project are guidelines in every case. There can be factors beyond the contractor's control that will undoubtedly cause delays such as unforeseen extra work, untimely client changes in the design or selections of finishes, etc. We do not view these as delays but simply part of the process of achieving the best results. We communicate these time extensions at every occurrence of such situations so as to make the client aware of our new completion date.
For these and many other reasons, I strongly encourage any of our potential clients who are reading this review not to use it as the sole criteria for selecting us as their designer/contractor. We would be happy to offer our portfolio of previous projects and provide references (previous clients) to put aside any doubt of our ability to perform.
Please go to our website for more information.