A raccoon got into our attic damaging one of the turbines in our roof. Pestend responded immediately to my request on Homestars. Shakeel and his dad came the next day, confirmed the presence of raccoon in the attic and even predicted it was a male based on the smell. They placed a one way door and sealed the other potential entry point. Shakeel was extremely honest and transparent about the process and how long it would take for the raccoon exit and he was bang on. The raccoon left after the 2 days. He has sealed the entry points with interim measures which has a 3 year warranty. Shakeel also provided me advice on what can be done in order to avoid such enteries in the future. During this period, he patiently responded to all my queries via text at all times of the day (and I had many of them) and provided me with as much as information as he could. His honesty and professionalism are rare to find these days. The hope now is that I don't have to deal with this situation again and if I am unlucky enough to do, I will have no hestitation in calling them back.