Clarke Basement Systems

Foundations
10638 9th Line ON L6B1A8
Write a Review
Write a Review
Website
HomeStars
Foundations
Clarke Basement Systems
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 11 timesBest of 2020winner 11 times

Reviews for Clarke Basement Systems

Average customer rating:
9.7 10 (821 reviews)

Sort by

Sheryl C.  in    Thornhill
Sheryl C. in Thornhill
6 reviews Vaughan, ON
10/10

Installed wall membrane and water guard drainage system on two walls in basement

We have used Clarke Basements twice before in other areas of our basement. They have always been professional, knowledgeable and reliable. We are so happy with their work which is why we always recommend them. This time Jose, Trevor and Dustin did a great job! They were punctual, did amazing work and made sure the place was neat and clean when they left. They answered all the questions my husband asked and were very patient. Choose Clarke
For whatever work you need. They are the best.

Was this review helpful?
Company Response

Thank you for the 10-star review, Sheryl! Our team strives to be professional, knowledgeable and reliable. We will pass this along to Jose, Trevor and Dustin. Thank you for the recommendation and please feel free to reach out to us if you have any questions/concerns in the future. Happy new year!

Sally in Concord
Sally in Concord
0 reviews Markham, ON
10/10

Great experience with Clark Basement Systems

I have to admit that when I first found Clarke Basement Systems online I didn't do much research, I was thinking since they offer free estimate so there's nothing to lose anyways! Now I can say I'm very glad that we chose Clarke Basement Systems to repair the cracks on the basement wall. Everyone from Clarke we've talked to was polite, knowledgeable and respond promptly. Ali and Jason were excellent, they answered all our questions patiently and gave us valuable advice. One of the crack was too small to require a fix so Ali advised not to touch it, I appreciate their honesty on this, and shows they do what's best for customers. The repair was perfectly done and they did the clean up of the area so did not leave a single piece of garbage! I appreciate their consideration and and professionalism, I would recommend Clark Basement Systems to anyone who require work to be done their basement.

Was this review helpful?
Company Response

Thank you for the amazing review, Sally! We will be sure to pass this along to Ali and Jason. We appreciate you taking the time and letting us know how we did. Please feel free to reach out to us in the future if you have any questions or concerns.

Anand Singh
Anand Singh
4 reviews Oshawa, ON
10/10

Crawlspace encapsulation really well done

Clarks basements team is amazing. Very thorough and professional.
Starting from the inspection and initial quote, everything was explained clearly. Price was good for the quality of work and materials used.
My crawlspace needed to be encapsulated, with vapour sheets on the floor and insulation on the side walls. The team did a really good job.
They left the place very clean and were very polite and considerate throughout the process.
Will definitely recommend them.

Was this review helpful?
Company Response

Thank you for the wonderful review, Anand! We appreciate your kind words and recommendation. Please reach out to us if you have any questions or concerns.

Private User
Private User
Private User reviews Kawartha Lakes, ON
10/10

Basement a foundation Repairs

Repaired 5 major wall cracks in foundation. Job was completed in fast, efficient, and clean way, buy very professional workers.

Was this review helpful?
Company Response

We appreciate you taking the time to leave us a great review! Thank you for choosing Clarke Basement Systems!

Private User
Private User
Private User reviews Roseneath, ON
10/10

Waterproofing the basement. 80 year old stone foundation. Fixed dryer vent to the outside. Put in an outside window well bed. New sump pump and battery backup sump pump.

Dave, on site foreman, Brian and Kieran were respectful, we'll mannered and worked hard and we are very pleased with every step in the process. Chris Luke was patient and knowledgeable. Larry Cagegee of Aboriginal Housing Repair Program recommended you. He was absolutely right.
Again, thank you,
Sincerely,
Catherine and Keith Davis
PS - we still need our dehumidifier delivered and installed

Was this review helpful?
Company Response

Thank you for the amazing review, Catherine & Keith! Dave Brian, & Ciaran are definitely a hard-working group of guys, and Chris is an amazing Design Specialist! We appreciate your business!

lrpragg in Markham
lrpragg in Markham
0 reviews Toronto, ON
10/10

Crawlspace waterproofing

Great customer service and very friendly and efficient technicians. The quality of their work was top-notch. Would definitely recommend.

Was this review helpful?
Company Response

Thank you for the incredible review! We take pride in providing our customers with top-notch solutions. We appreciate the feedback!

LizE
LizE
0 reviews Brampton, ON
10/10

Basement water proofing

After my phenomenal experience with Clark Basements, I felt compelled to write a glowing review on the labour intensive work their team did on my basement. I hired them to install an interior weeping system and a sump. I also had extremely un-level floor in half of the basement so I had them remove the cement floor and repour concrete in that area. They arrived on time and ready to get dirty! This involved days of jack hammering the floor apart, carrying heavy pieces in buckets out to the bin, lifting heavy stones into the basement before finally pouring the cement. They put the weeping system around the perimeter of the basement with a new sump pump. Lastly, the team included waterproofing membrane on the walls, which was sealed great around windows, fuse panel, and outside vents. I cannot begin to express how impressed I am with the work they completed. Being here to witness the hard work and sweat that goes into what they do, I could see first hand the attention to detail and professionalism! They worked non-stop! In addition to the fantastic work, I was blown away by their compassion as one of the days they were working my muffler came off and one of the gentlemen approached the car to see if they could help. I also had extra garbage around the house that they had offered to take to the dump for me. Just all around a great team of hard working men that I am so grateful I found! Thank you to Lucio (Foreman), Dimitry, Rusell, Alan, and Jose the (concrete guy)!

Was this review helpful?
Company Response

Hi Liz, thank you very much an amazing review! We're always happy to hear about the great work done by our crews, and Lucio and his team are no exception. Thank you for allowing us into your home and giving us the opportunity to help you out.

Christine
Christine
2 reviews Mississauga, ON
10/10

Two Foundation crack repairs

I requested quotes from 3 different companies. While the others were just as nice, the interaction with Clarke base systems was unmatched. It started with the information package mailed to me and then Chris booking the initial inspection. He came to my house and was considerate to call an hour prior to ask permission for another colleague to join the inspection. They arrived at the time they said they would. They checked the overall moisture level of the house, inspected the cracks, explained their system and process and answered all my questions. Chris gave me time to review quotes to make my decision and followed up after a week if I’ve made a decision. After answering my follow up questions, I decided to proceed with the work. Chris explained what comes next from calls from the office to schedule the crew, what to expect when the crew arrives, how long the work will take and payment details. The scheduling call came as expected and advised the they may be able to come in sooner if it works with my schedule. Which ended up being completed 2 weeks sooner than originally scheduled. Worked great for me. Lucio and Dimitri came to do the work and I love how they call 15-30 minutes ahead to let me know they’re on their way. They were wearing masks, kept socially distanced and laid out the floor covers when I let them in. They were very courteous and professional. briefly walked me through what they will do and how long they will be. Also did me a favour of patching up the exterior crack to close it both from inside and out. Cleaned up after themselves and showed me the finished work and advised of drying time. I’m happy with the work and will monitor for leaks when the snow melts. But I’m happy with the experience I had with Clarke basement systems. I highly recommend them. Thank you!

Was this review helpful?
Company Response

Thank you for the amazing review of our company and crew, Chrstine! With everything going on this year one of our top priorities is to ensure our customers feel safe while having work done at their home, and we're thrilled we were able to provide you with that experience. We'll pass on the kind words to Chris, Lucio & Dymytro and thank you for choosing Clarke Basement Systems!

Caroline in Hamilton
Caroline in Hamilton
2 reviews Ajax, ON
10/10

Leak in Foundation Wall

We had this company do some work for us back in 2008. We recently discovered that we had another water issue and contacted them to come and give us a quote.

Right from the initial call to the work being performed
the level of customer service and completion of job was excellent
and would highly recommend
them.

Was this review helpful?
Company Response

Thank you for the great feedback, Caroline! We are extremely happy that you chose us again to fix your issues. Thanks for the recommendation and feel free to reach out to us if you have any questions or concerns!

wilfong93 in Markham
wilfong93 in Markham
1 review Cobourg, ON
10/10

Leaking foundation

We had a crack in foundation that was leaking into basement. Ali arrived on time to complete repair. Repaired leak. Explained exactly what was done. Left the area very clean. Even went outside to apply sealant to outside. Even our plumber was impressed with the repairs. Would highly recommend

Was this review helpful?
Company Response

Thank you very much for taking the time to leave us a review! We're happy we could repair the crack and keep the basement dry!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clarke Basement Systems

Clarke Basement Systems is your locally owned AWARD WINNING Basement Systems® dealer in the Ontario area.

Clarke Basement Systems is Canada’s number 1 Dealer in BASEMENT WATERPROOFING,CRAWL SPACE REPAIR and FOUNDATION REPAIR through our sister company FOUNDATION SUPPORT WORKS ONTARIO. Our staff over 30 experts', with combined over 150 years in experience, will provide you: Dedicated Service, Personal On-Site Inspection, Complete Waterproofing System Design, A FREE Written Quote, Low Financing Options and a Solution that fits your needs. At Clarke Basement Systems each of our products includes a written, transferable warranty and the backing of an international network that's dedicated to keeping basements and crawl spaces dry all the time!,

Some of our produces and services include:
Basement waterproofing

- Waterproofing Systems
- French Drain Systems
- Crack Repair

Crawl Space Repair

- Vapor Barriers
- Energy Efficient Dehumidifier
- Thermal Insulation

Foundation Repair

- Wall Straightening
- Bowing Walls
- Settlement Sinking
- Tilting Chimney
- Window Door Stuck

Sump Pump Systems

- Installation
- Repair and Maintenance

Cold Room or Cantenna Solutions

Interior and Exterior Repairs

Clarke Basement Systems would like to show you how we can help you waterproof your basement, control moisture in your crawl space, or fix a failing foundation. We have the experience, equipment, and best practices you need to ensure a dry basement and structural integrity please call us today for your free inspection.

CATEGORIES
Foundations, Waterproofing, and Masonry & Bricklaying
PRODUCTS
Foundation Solutions, Dehumidification Products, and Waterproofing Products
SERVICES
Foundation Repair, Crawl Space & Basement Waterproofing, & Concrete Lifting and Leveling
BRANDS
Basement Systems Products, Foundation Supportworks
SPECIALITIES
Water proofing and Foundation Repair
WEBSITE
http://www.clarkebasementsystems.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, Financing available
LICENSES
BILD, wsib cspaat ontario, Better Business Bureau, baeumlerapproved
MEMBERSHIPS
Toronto Construction Association, Markham Board of Trade, Renomark
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
none
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Nationally Backed Warranty on all full perimeter water proofing systems. Lifetime on Struct
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.