A circuit board in the dehumidifier Clarke installed for us about four years ago (you can see my earlier review below) died in the fall of 2016, and they were easy to get out and get the unit back up and running.
I wasn't planning to do a review for that, but just recently the condensate pump (I don't have a sump pump, so the dehumidifier drains into the condensate pump which pumps into the waste water line) died, so I called to set up a service call.
I got a call the next day, as promised, but was pleasantly surprised to have them suggest I just go to Home Depot rather than have them come out and provide one, saving not only the cost of a service call but probably a bit on the price of the pump!
It's always such a pleasure knowing that you are working with a company that isn't in it for a quick buck, but are looking out for you.
Had a water leak into my garage. Called Clarke Basement Systems and Chris came out and looked at the problem, and came up with a solultion. This week Jose and his crew showed up on time and were very nice people. They had to dig around the edges of the gardens along the garage wall, put in a grade drain and attached to weeping tile system. They had to move a couple of plants, but put them right back and left no mess. Jose was very nice and the two men on his crew were also great. Would recommend these guys to every one.
Ali Fereid serviced our sump pump thoroughly, moving the console so that it wasn't against the wall. He also serviced the dehumidifier, replacing the filter and making sure it was working properly. Our only concern is that the dehumidifier hasn't stopped working since he was here. We're not sure if there is something wrong with it or we have an excessive amount of moisture in our basement.
Don and his crew were very professional and courteous, made some adjustments to the height of our window well during the installation of an egress window in our basement. The clean up could have been better but overall I would recommend them for any basement/foundation work you might have.
Worker was very professional, courteous.
and completed the job in a timely manner. All in all
I'm very happy with employee (Unfortunately i can't remember his name.) and the way he left no mess, cleaning everything upon completion. Thank you to him.
Clarke Basement Systems were great to deal with. We met Robert at the Fall Cottage Show in Toronto and he was very knowledgeable and professional. The installers were also great to deal with and very clean. They respected our house and kept it as clean as they could. These people know their products and I would definitely recommend them to anyone who is looking for a drainage system.
Clarke Basement Systems is your locally owned AWARD WINNING Basement Systems® dealer in the Ontario area.
Clarke Basement Systems is Canada’s number 1 Dealer in BASEMENT WATERPROOFING,CRAWL SPACE REPAIR and FOUNDATION REPAIR through our sister company FOUNDATION SUPPORT WORKS ONTARIO. Our staff over 30 experts', with combined over 150 years in experience, will provide you: Dedicated Service, Personal On-Site Inspection, Complete Waterproofing System Design, A FREE Written Quote, Low Financing Options and a Solution that fits your needs. At Clarke Basement Systems each of our products includes a written, transferable warranty and the backing of an international network that's dedicated to keeping basements and crawl spaces dry all the time!,
Some of our produces and services include:
- Waterproofing Systems
- French Drain Systems
- Crack Repair
Crawl Space Repair
- Vapor Barriers
- Energy Efficient Dehumidifier
- Thermal Insulation
- Wall Straightening
- Bowing Walls
- Settlement Sinking
- Tilting Chimney
- Window Door Stuck
Sump Pump Systems
- Repair and Maintenance
Cold Room or Cantenna Solutions
Interior and Exterior Repairs
Clarke Basement Systems would like to show you how we can help you waterproof your basement, control moisture in your crawl space, or fix a failing foundation. We have the experience, equipment, and best practices you need to ensure a dry basement and structural integrity please call us today for your free inspection.