We bought a 30 year old house and the windows were in terrible shape, we needed windows ASAP and Tony was extremely helpful in making that happen. He walked us through the government rebate program which had just come out, made sure we would be eligible, was very patient as we made a few changes to color and design of windows, he worked late to requote us a few times and to keep the price down as much as he could while balancing getting the windows as quick as he could. I have to mention Simon and Chris who came to measure as well as install, Simon answered all of our questions, addresses any concerns we had with the installation and was pleasure to work with. The windows themselves look great, seem to be high quality and have really changed the look of the house. Highly recommend this great team of window experts.