I bought a Bagster bag at Home Depot. They claim it is an easy, low cost alternative to other junk removal services. I positioned and filled the bag, following their instructions to the letter and then completed their LONG online form to have it picked up. They confirmed pick-up but then called me to say that they could not pick it up due to "low overhead wires" on my street. This is nonsense. If Fire Dept ladder trucks, hydro or tree cutters' crane trucks can get through, so can Waste Management! When I threatened to write to their president I received a call saying they will pick it up (haven't yet confirmed) but my opinion is that they want to sell bags (for $39 + tax) but do NOT want to pick them up.
Have spoken to a couple of people who have had the same experience. Flimsy excuses for not fulfilling their obligations. And, by the way, it's cheaper to get a similar size bin delivered and picked up. An uneccesary and unpleasant experience.