City Gas Company Limited

Heating & Air Conditioning
537 Kennedy Road Toronto ON M1K2B1
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Heating & Air Conditioning
City Gas Company Limited
Star Score
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74%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for City Gas Company Limited

Average customer rating:
8.3 10 (28 reviews)

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Karen in Leslieville
Karen in Leslieville
6 reviews Toronto, ON
3/10

Furnace repair

White Rodgers Manifold gas valve 36j27-508 replaced, along with flame sensor. Valve was quoted by technician at $350, paid $593 for just the valve. Part is listed online at several places for <$200. Caveat emptor.

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Janet in Toronto
Janet in Toronto
1 review Toronto, ON
10/10

Furnace Replacement

Had furnace replaced yesterday. The service technicians were very professional on all levels and did an excellent job. We are also very happy with the actual furnace. Dealing with City Gas from the beginning was a very smooth process. The sales person made is very simple to choose the right furnace for our needs. We would totally recommend this company for their products and services.

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Dr. C.H. from Toronto
Dr. C.H. from Toronto
5 reviews Toronto, ON
10/10

State-of-the-Art Service

I am so pleased to give this company a 10 on 10 for superb support. The folks at City Gas handle things beautifully on a routine basis, but I was amazed--and very grateful-- when I needed almost immediate help. The 75 gallon hot water heater in my furnace room rusted out at the bottom and caused a bit of chaos to say the least. After I got the water shut off, I sent an "emergency" email to their info address - this was Sunday afternoon. The response was prompt and courteous. At 11 am the next day (Monday) two senior techs were on site to install a new unit - exactly the commercial model I needed. The furnace room was spotless when they left and the old unit was tucked in away in their truck. I have great regard for this kind of excellence!

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Company Response

Hello Dr. C.H.,

Thank so very much for your kind words. Nothing makes us happier then to help wonderful clients such as yourself in times of need. I have passed along this message to our whole staff, they greatly appreciate the time you took to write this, and we appreciate your continued support of our business!

Kindly,
The Whole Team at City Gas Heating & Air Conditioning!

Private User
Private User
Private User reviews Toronto, ON
10/10

Friendly, Efficient and Affordable!

Hired for help with our furnace at the office and in one day we knew what was wrong and City Gas had us working where another company hadn't been able to tell us what was going wrong for a VERY long time. We will continue to use City Gas for our business!!!

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Company Response

Hello,
Thank you so much for taking the time to post your review. We can't say enough how much we appreciate it, and how happy we are that we were able to sort out the long standing issue the other company had not been able to. We pride ourselves on the knowledge and first hand experience all of our technicians have. We look forward to a long standing relationship with you!

All the best,
City Gas Heating & Air Conditioning

Simon in Toronto
Simon in Toronto
2 reviews Toronto, ON
9/10

Serviced air conditioner and furnace

City Gas were great. The cleaned and serviced both our air conditioner and furnace. They were on time and very efficient, and gave great advice. Raza was a great technician, very knowledgeable and polite. I would recommend City gas to my family and friends.

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Company Response

Hi Simon,
Thank you so much for taking the time to post this great review, we really appreciate your business and knowing that you will refer us to friends and family is what we strive for everyday with every client we see!
Kindly,
City Gas Heating & Air Conditioning

paul in Toronto
paul in Toronto
2 reviews Toronto, ON
10/10

Complete Air Conditioning, Heating and Hot Water

I appreciate the sound advice that saves me money and give me true comfort. My service was timely and after 8 years I am still happy. The installation of the tank-less water heater has provided me more hotter water at a lower cost and I do not have to pay rent because it belongs to me.

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Company Response

Hi Paul,

Thank you so very much for your wonderful review and even more for your 8 years of continued support of our business, we look forward to many more years working together!

Kind Regards,

City Gas Heating & Air Conditioning

Private User
Private User
Private User reviews Toronto, ON
10/10

New high efficiency furnance

The workers at City Gas are knowledgeable and professional. They triple checked all their work and completed the job within the time frame that was mentioned. When the job was complete, they walked me through the process. Thank you

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Company Response

Thank you very much for your kind words - it was a pleasure working at your property and we look forward to seeing you in the spring!

Alan Smith, Toronto
Alan Smith, Toronto
8 reviews Toronto, ON
10/10

At last!

I don't need to say how hard it is to find good people! After dealing with various sets of clowns I found City Gas Co. on Homestars and they ARE stars! Excellent service on the 'phone and excellent service at my house. And above all, it felt like I am dealing with people who actually give a damn and realise I am not simply a cash-cow.

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Company Response

Reading your review made my week! I can't tell you how much we appreciate having great clients like you that really see our vision of treating our clients with respect and honesty. We look forward to many more years of being of service to you!

Homeowner from Toronto
Homeowner from Toronto
2 reviews Toronto, ON
10/10

new furnace

This company did a very good job. They were neat, on time, communicative and professional. Although I would not want to have another furnace failure, I would call them again if needed.

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Company Response

Thank you very much for taking the time to post this great review. We truly appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Gas Company Limited

City Gas Company Limited is a family owned and operated Heating and Cooling Contractor that has been servicing the GTA since 1982. We pride ourselves on honest staff, quality workmanship and products, at competative pricing. We stand behind all our work and you see that in the warranties we offer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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