Reviews

9/10

I had two doors installed through Ecotech. The salesman, Dave Hunter, is so good at this that I followed him from another company. Very happy I did. The doors are exceptionally beautiful - etched glass fitted in black steel. Very modern, clean and minimalist. The installer, Igor, was very skilled and professional. I get a lot of compliments on the doors. Best advice? Ask for Dave Hunter - very fair and great follow up.

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Company Response

Thank you for your review. David is one of our best and Igor absolutely loves what he does especially when it comes to doors.

10/10

I found Doors and More online after a negative (delayed) experience with another company. Frank (the owner) answered the phone personally and had an extensive knowledge of the type of high-end door(s) I wanted. Everything went smoothly and efficiently. The doors were ready within a week of the initial measurements and the result was incredibly beautiful!

1 of 1 people found this review helpful.
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Company Response

Thank you for your business Renee! We were really happy you came to us and that we were able to supply you with the beautiful custom glass doors you wanted and deserve!

9/10

I replaced all the windows in a beautiful old High Park home. Dave Hunter sold me the product. He was honest, easy-going, and gave me a very good price. He also checked in throughout the project. Very down to earth. He's actually the reason I have recommended him to 2 friends and gone through him for my last 3 renovations. Solid, and I highly recommend asking for him by name. Beka did the actual install. He was a pleasure to work with, and he did great work. The house looks amazing!

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Company Response

Thank you so much Renee for your positive feedback we greatly appreciate it and glad that you always choose Consumers Choice Home Improvements as your company.

Regards
Management

10/10

If I can't get Frank to do my renovation, I won't do the renovation. He's honest, works harder than anyone I know, and very professional. Every single renovation he has done for me has been on budget, and his work is amazing. I almost don't want to post a review in case everyone knows what I know - that I have the best contractor in this city. Highly recommend!

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10/10

Hired Chris based on his Homestars review and he totally lived up to his high rating. He did an efficient job, didn't make a mess and he was very pleasant. He gave me great advice on my chimney (even explained to me how I could do most of it myself). I will have him back in the spring for upkeep. Highly recommend.

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Company Response

Thanks for the review, I'll see you in the spring.

Chris

10/10

I was referred to Chris through CGA Glass. It was a tricky job because the windows that needed replacing were part of a large, open concept porch that's about 40 years old! Even though he had to custom fit all 4 windows, the final product looks GREAT! It's really changed the look of my house from the front and I get compliments on it all the time. They gave me a fair quote, took measurements, brought them in for an initial fitting and finished the job beautifully. They even did any required touch-up paint. Very happy, strongly recommend.

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10/10

We bought our windows through Dave Hunter with Consumers Choice. His quote was the best of three. But it was more than that. Dave took a personal interest in out window designs, he was very straightforward and there was no sales pitch. I was able to reach him whenever I had a question about the process and the windows came as promised. The windows themselves exceeded my expectations! So beautiful, clean and minimalist. They were installed in a day and I couldn't be happier. I'd also like to mention Luca, our installer (and his partner) were amazing. Quick, clean and they had a couple of excellent suggestions, too!

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Company Response

Hi Renee, what a great review! We will pass along your positive feedback to your salesman, David, and the installer, Luka. Thanks for sharing.


First Review

1/10

At first, we were really happy with our quote and with Sean in particular. He was friendly and took a personal interest in our move. However, this changed when things took a turn for the worse. A fairly valuable framed piece of art was shattered by the movers. They apologized right away and told us they would report it to Sean. They never did. We were left to follow up on the matter several times. Sean agreed (on email) to issue a cheque for the damage but it never came, despite repeated emails telling us it was coming. Worse than this, almost new all-season tires "disappeared" during the storage portion of the move. The ones delivered to my new house were not the same ones picked up from my old house. The "replacements" were from a dump. This move cost me a lot more than the original quote. I've read Sean's response and I'm sorry we've come to odds. It was a very fair quote and the movers were very friendly, but the lithograph was shattered and the promised cheque never arrived after 8 weeks, so rescinding it is somewhat redundant. I do believe that the warehouse is secure and always suspected the tires were "lost" in the transit portion. Sean really did seem to want to make the situation better so I was surprised that the offer for compensation turned out to be untrue.

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Company Response

This review is grossly innacurate and this client never purchased any insurance and only reported the tire incident more than a month after the move and they had requested to our team to leave the tires in their backyard as their home was under renovation at the time of their move-in and was extremely cluttered and had no room for tires. this location does not have a garage.

Our state of the art warehouse is a fully HD secure camera operation that reported no such activity with regards to any wrong doing regarding the storage portion of their move.

As far as the poorly framed artwork they are speaking of was in fact damaged mistakenly and despite the client not wishing to purchase any insurance, I as a good will gesture offered to pay for the print that was damaged in the amount of $345.00 dollars which they say it was worth. I will recind my offer as a result of their fabrication regarding the tires

In closing this is our first negative review in over 900 relocation moves that we have completed.

while we do our best to satisfy all customers, things can and will unfortunately happen much to any moving company's regret.

In my own personal moves over the years I don't think I have ever had a move where something didn't get broken or scratched by accident whether I moved myself or hired another company before I was ever involved in this industry.

Sean
Vice President
Excel Moving & Storage