Had a great team install a bay window in 2012 so we had CC do several more windows. Now our bay window has massive stress cracks. CC talks about having a great warranty and standing behind their work, but now we can't even get them to give us a date to come look at the fix! Winter is coming. We're thinking we'll just have to call another company and send CC the bill.. currently our warranty is worthless.
UPDATE: It's been over 2 weeks since we first called for service. We still don't have a date for someone to come look at our broken window.
I called the office number suggested below last week and was told we should be getting a call by Friday at the latest. No call came. Monday no call came. It's now Tuesday and still waiting.
- Company Response
Thank you for reaching out to us. We are sorry you are dealing with a frustrating situation. We have reached out to our service department is working on rectifying this issue for you. We will be in touch with you soon regarding this issue, if you have any further questions, please feel free to contact our service department at 416-335-8323.
We have our service tech scheduled to come by next week to help assist you with this window.