Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (338 reviews)

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hithere
hithere
1 review Vaughan, ON
10/10

Windows

Fortress Windows & Doors did an excellent job and on time. Our windows look amazing and we are extremely pleased. Richard and his team are very professional and my husband and I highly recommend this company.

Approximate cost of services:
$18.00
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Christine in Toronto
Christine in Toronto
0 reviews Vaughan, ON
10/10

Window Replacement

My experience with Fortress Windows was fantastic from beginning to end. I shopped around with more that 4 companies. I decided to go with Fortress because I found Richard to be polite, knowledgeable and friendly. He guided us through through the process and was available when I had any questions.
Needless to say the process went off with out a hitch. The window installers were on time and worked continuously to get the job done. They look great and I am extremely happy with the outcome.
I highly recommend Fortress to anyone wanting to get their windows done.

Thanks again Richard!

Approximate cost of services:
$15,000.00
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Company Response

Hello Christine and thank you for your review! Fortress Windows and Doors has three principals that guide us through every project, Quality, Integrity and Value. These principals are like a three legged stool because if you remove any one of these "legs", the whole thing falls over. We are so excited to have you as "another happy client". All the best, Steve and the Fortress Team!

Manny in Toronto
Manny in Toronto
0 reviews Scarborough, ON
10/10

Window Replacement

We Reviewed several companies on HomeStars and getting few quotes, We decided to go with Fortress Windows & Doors. Our point of contact was Richard and received an excellent Service. Max and Vito did an excellent job, their were thorough installing brick to brick windows and did not disappoint us with the workmanship and also did not cut any corners with the the installation of (8) windows.
Richard also followed up to ensure we were Satisfied with the installation.
We will recommend this company to our friends,family and neighbours. Thanks

Approximate cost of services:
$15,000.00
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Company Response

Hello Manny, thank you for taking a moment to write your review. We, at Fortress Windows and Doors, appreciate your business and the care we take during the installation of the windows and doors we supply. Excellence in every endeavor we take in life, is something that is done on purpose and with thoughtfulness. We approach all of the projects that our customers hire us to do, with excellence in mind! We are so pleased that your experience with our company was something you are willing to share with your friends and family. All the best, Steve and the Fortress Team!

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Great Service

I hired Fortress Windows & Doors to replace ten twenty-year-old windows and a patio door in my century-old house. The entire process went smoothly. Richard took his time to explain all the advantages and disadvantages of the options for each window. The cost of each window was completely transparent and there was no pressure influencing my choice. I was informed of the timeline of manufacture and impressed by the efficiency of the installation team. Richard followed up to make sure I was satisfied with the work and provided the paperwork needed to apply for the Ontario Government's Green Energy Savings Rebate. I was more than satisfied with the entire process. I highly recommend Fortress Windows & Doors and will certainly use them again in the future.

Approximate cost of services:
$17,000.00
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Company Response

Hello and thank you for your review. We love to get this kind of feedback from our customers! Our goal at Fortress Windows and Doors is to supply our clients with a seamless, enjoyable experience. I often say that running a successful business is simple, but not easy. It's simple since in that we treat people the way we ourselves would like to be treated! it's not "easy" because of all the logistics involved in the entire process from beginning to completion. We wish you all the best and know you'll enjoy the comfort and energy efficiency that you new windows provide! Steve and the Fortress Team

Cindy
Cindy
3 reviews Whitby, ON
10/10

New Windows

We replaced our 20 year old builder grade windows this summer as part of the Canada Greener Homes Program and would highly recommend Fortress Windows and Doors for the job!

Steve and Richard came out to measure all our windows and provided a timely quote. As we had a few other retrofits planned, they were very accommodating with scheduling. We found both Steve and Richard to be friendly, courteous, and knowledgeable, explaining to us how the process worked, providing general lead times, and what to expect the day of installation.

The 2 men who came to install the windows were professional, efficient, and cleaned up neatly after the work was completed as scheduled. The new high-quality windows have made such a difference on maintaining the temperature inside the house - keeping the suns rays out in the summer and providing excellent heat retention in winter!

Richard was very responsive and patiently addressed our questions before, during, and after the job was completed. We had asked if it was possible for the existing California shutters to be reinstalled after the new windows were put in so Richard and Steve made it happen!

We cannot say enough good things about working with Steve and Richard and will be reaching out again when we get around to replacing our doors. We would highly recommend Fortress Windows & Doors to anyone looking for a job well done!

Approximate cost of services:
$21,000.00
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Company Response

Hello Cindy and thank you for your glowing review. Fortress Windows and Doors has a reputation that evolves around three key principles and they are Quality, Integrity and Value. We are thrilled that your experience was everything you hoped it would be and that the results of comfort and energy efficiency have been achieved! We truly care about our customers and will always bring our best to each project. All the best, Steve and the Fortress Team!

Beverley in Scarborough
Beverley in Scarborough
0 reviews Scarborough, ON
10/10

Kitchen Bay Window

My new Bay Window was installed on December 20th, 2023 and I could not be happier or more satisfied with the Window and the Service and installation. The 2 gentlemen who installed the window were very courteous and efficient and cleaned up thoroughly after they were finished. This is my second Window which I purchased and had installed by Fortress Windows & Doors and I
highly recommend them. I'm
looking forward to replacing
additional windows in my home
in future and I will certainly call
Fortress Windows to do the job.

Approximate cost of services:
$350,000.00
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Company Response

Hello Beverly and thank you for your awesome review. We appreciate your continued business as you upgrade your windows and doors. Repeat clients are a sure sign that we're doing it right at Fortress Windows and Doors and we give great value to our clients! We also do fascia, soffit and eavestroughs when you're ready for that part of your whole house upgrade. It has truly been a pleasure working with you Bev and we wish you all the best for the year ahead! Steve and the Fortress Team!

Private User
Private User
1 review Bowmanville, ON
10/10

Eavestrough

An EXCELLENT job done, in an orderly manner and clean up was complete nice guys

Approximate cost of services:
$3,300.00
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Company Response

Hello Marianne and thank you for your review! Fortress Windows and Doors can meet your needs for windows, doors, fascia, soffit and eavestrough. We have expert quality installers in all areas of expertise. We appreciate your business! Steve and the Fortress Team

Private User
Private User
Private User reviews Markham, ON
10/10

Window replacement

Excellent job. Friendly and very courteous team. They worked hard and were punctual until the job was done. Steve was professional and friendly. Price was reasonable and job met all our expectations.

Approximate cost of services:
$6,600.00
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Company Response

Hello and thank you for your review! Meeting and exceeding our customer's expectations is certainly high on our priority list at Fortress Windows and Doors! We appreciate your business. Steve and the Fortress Team!

Private User
Private User
Private User reviews Barrie, ON
10/10

Windows and doors replacement

We got Steve and his team by referral from our contractor as we are doing a rental unit. Steve was very easily accommodating and gave us many suggestions that would suit our needs. We are beyond happy with their products and services and have no problem recommending them for doors and windows. They were simply OUTSTANDING!!!!!!
Many Thanks to you and your team Steve.....a job very very well done and very fair and honest pricing.
Annie & Mark Wagner
Barrie Ont

Approximate cost of services:
$8,000.00
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Company Response

Hello Annie & and Mark, thank you for your great review. We get a tremendous amount of referral business and that, in itself, speaks volumes. When people encounter a contractor that is reliable, has fair pricing, does an excellent job and has integrity, then they are happy to refer us to their friends and family. Fortress Windows and Doors will always rise to the occasion and give you great value for your money! We appreciate your business! Steve and the Fortress Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaces Bay Window and Side Door

I retained Fortress Windows a couple of years ago for a Bay window and the professionalism, timely and keeping me up-to-date on the delivery was very reassuring as a customer. It really gave me confidence to further have Fortress install a door. Both windows and door was designed by me and Fortress made sure I was happy with the mock-up spec design before going into production. On both occasions they followed up with me making sure I was satisfied after installation. Now I have a couple of windows to replace and with no hesitation, Fortress will be my go too.

I highly recommend Fortress with no hesitation.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your kind words and confidence in Fortress Windows and Doors and our team. It definitely takes a team to make everything work smoothly and we have some of the best in the industry right here. Consistency is the sign of a quality company and we appreciate the fact that you keep calling us back when you need work done! Steve and the Fortress Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.