Hello Joel, thank you for your review. Have you ever heard the saying that "there is no "I" in the word TEAM". We believe that a successful organization consists of a group of people who understand that in order to have consistently satisfied clients, we all have to work together. Like a great orchestra producing beautiful music, we can't do if by ourselves. Richard is a valuable asset to our team at Fortress Windows and Doors and you have experienced the great customer service that he provides, along with the rest of the team! We appreciate your business... All the Best, Steve and the Fortress Team

Hello Paul, thank you for your review. I know you had a variety of "professionals" attempt to diagnose and repair your leaking double bay window and had dismal results. Fortress Windows and Doors has such extensive problem solving experience, we were able to remedy your water leaking problem once and for all. Water leaks can be particularly difficult because of the fact that water will take the path of least resistance so the diagnostics need to be very thorough. We are pleased to have accomplished the desired results for you and the water is now staying outside where it belongs! All the Best, Steve and the Fortress Team

Hello and thank you for submitting your review. Our goal at Fortress Windows and Doors is to give you the best advice possible so that we can meet your needs at a level that is comfortable for you. The "Golden Rule" of treating people the way we ourselves would like to be treated, is always at the forefront of our minds when we see our clients. We are so pleased that your experience with our company was pleasant, respectful and fair! All the best, Steve and the Fortress Team.

Hi Brian, thank you for your review. We were happy to work quietly and quickly so as not to disturb your wife. I hope you both enjoy the comfort and energy efficiency the new windows are providing for you and hope to see you again soon to do the rest of your project. Give our best to your wife and we hope she's feeling better soon! Steve and the Fortress Team

Hello Raymond and thank you for writing a review. We appreciate the opportunity to serve you with the replace of your windows and patio door. You will notice a significant improvement in the energy efficiency of your home as well as the comfort level of your home, with your new windows and patio door. The benefits go further, your home now looks better(greater curb appeal) and the upgrades have increased the value of your home as well! All the best, Steve and the Fortress Team

Hello Lewis, thank you for your kind words. Doing a great job is paramount when it comes to windows and doors because they are what separate you from the elements 24 hours a day. Our goal at Fortress Windows and Doors is to make your entire project a seamless and pleasant experience.. so being kind certainly goes a long way to accomplishing that goal. Thank you for allowing us the opportunity to serve you! Steve and the Fortress Team

Hello Ronan, thank you for your review. We have set a high standard in the window and door industry and we have many who are trying to catch up with us.... and that's a good thing. You see, a rising tide raises ALL ships and as we strive to be the best, we have others who see and know that they better step up their game or go out of business. We are so please that you and your wife are happy with the job we did for you! All the best, Steve and the Fortress Team

Hello and thank you for your review. We live by three words at our company and those are Quality, Integrity and Value. If one of those components are missing in a business transaction then somebody is going to lose... it's like a three legged stool, when you remove one, you fall down. Fortress Windows and Doors has achieved an excellent reputation because we believe in doing the right thing for our clients rather than trying to lighten their wallets. If we treat you the way we would like to be treated then we both win! All the Best, Steve and the Fortress Team

Hello and thank you for writing your review. We appreciate your business and your kind words. There are many companies out there vying for your business and we like to think we set ourselves apart from the competition in a number of ways. Having won the Best of HomeStars for eight years in a row doesn't happen by accident, it happens because we truly care about giving our clients a seamless, trouble free experience at a fair price. Thank you again, Steve and the Fortress Team.

Hi Julian, thank you for taking a few minutes to write your thoughts down. It is our pleasure and honour to work for our clients and we respond by bringing our best to each job. No matter how big or small the job may be, when you do it with excellence, our clients will always be glad they choose Fortress Windows and Doors. Keep well, Steve and the Fortress Team