Hello Marcia, thank you for your comments! Nothing is more satisfying to us than a customer who is thrilled that they chose Fortress Windows and Doors. We are very "old school" in the way we do business in that we treat our customers the way we would like to be treated! We truly offer our clients Quality, Integrity and Value as a part of our business performance... that doesn't mean we're the cheapest. I think we've all bought something for a cheap price and thought we got a "great deal", only to find out shortly afterward that we had "buyers remorse", for many different reasons. We appreciate your business Marcia and wish you all the best! Steve and the Fortress Team

Hello Brent, thank you for your review! We always try to work with our clients to get a picture of what they would like the end result to look like. We are thrilled that we have met and exceeded your expectations! Enjoy your new look, it really gives your home great curb appeal. All the best, Steve and the Fortress Team!

Hello Shirley and thank you for your review. After sales service seems to be a lost art for most businesses today and if they do show up, it's always with a hand out looking for more. Fortress Windows and Doors has truly set themselves apart from the competition by providing outstanding after sales service because we treat our clients the same way we would like to be treated. All the best, Steve and the Fortress Team!

Hello and thank you for your review. There is no "I" in team and it takes a great team to have a championship winning organization! Fortress Windows and Doors has the honour of being rated #1 in Toronto for the last nine years in a row and this doesn't happen by accident. We approach each client and each project providing three ingredients that will create a win/win scenario for all and those three ingredients are Quality, Integrity and Value. Just like a three legged stool, if you remove one of those ingredients, everything topples over. We appreciate your business and your feedback about our awesome Team and wish you all the best! Steve and the Fortress Team

Hello Pam, thank you for your review. Sorry I can't wear masks because of a medical condition and I did mention that I get sick when I wear a mask but evidently that was not a concern for you. I came to your home with good will, fixed your old doors to your satisfaction yet you have a complaint about paying a fair price for the service rendered. We do our best to service our clients in a timely fashion at a fair price and 98% of our clients recognize that, I'm sorry you didn't. All the best, Steve and the Fortress Team.

Hello Gunter and thank you for your review. It's always a pleasure to work with people who are sincerely appreciative for a job well done! Every project is important to us because we know it's important to you, our customer, and we will always bring our "A" game to your job! All the best, Steve and the Fortress Team!

Hello Clement and thank you for your review. First, let me thank you for choosing Fortress Windows and Doors for your project. We know there are many companies available to do your windows, doors and eavestrough jobs and that is exactly why we strive to be a "cut above" our competition... but the question is "how do we do that?". We all know that talk is cheap and salesmen can be personable and good at their craft BUT where the rubber meets the road is action. We acted by offering the most comprehensive warranty in the market to our clients. We acted by diligently seeking out the top quality products we could find and bring them to our clients. We acted by bringing the best of the best installers onto our team and paying them what they're worth. We acted by putting an SOP (Standard Operating Procedure) in place to reduce and eliminate errors. We acted by taking on the policy of treating our customers exactly as we would like to be treated and bringing people onto our team with the same mindset. It's easy to be rated #1 once, perhaps, but to do it 9 years in a row only happens because of the many actions we've taken. We care, we want our clients to have a seamless, trouble free experience and we want our clients to know that they got great value when they decided to hire Fortress Windows and Doors. We appreciate your business, all the best, Steve and the Fortress Team

Hi Rob, thank you for your review. Perfection is what we strive for so thank you for your acknowledgement of that!
Your front entrance really plays a vital role in the curb appeal of your home and property! This is certainly one of many important reasons to upgrade your front entrance. We will give our clients great advice on how to improve the look and "feel" of the entrance to their castle! All the best, Steve and the Fortress Team

Hello Steve, thank you for your comments. It was a pleasure working with you and we truly appreciate your business and your trust in Fortress Windows and Doors.
All the Best, Steve and the Fortress Team

Hello Adonis and thank you for your review. Many times people say they are so please with our company and will write a review but it never appears, sadly. Regardless, we appreciate everyone and know that busy schedules can result in the review being put down the list of priorities.. and THAT'S why we are so thrilled to see the reviews that do come in. Our price point is fair, our warranty and service is the absolute best in the industry and we truly care about our clients. All the best, Steve and the Fortress Team