Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (342 reviews)

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Private User
Private User
1 review Bowmanville, ON
10/10

Eavestrough

An EXCELLENT job done, in an orderly manner and clean up was complete nice guys

Approximate cost of services:
$3,300.00
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Company Response

Hello Marianne and thank you for your review! Fortress Windows and Doors can meet your needs for windows, doors, fascia, soffit and eavestrough. We have expert quality installers in all areas of expertise. We appreciate your business! Steve and the Fortress Team

Private User
Private User
Private User reviews Markham, ON
10/10

Window replacement

Excellent job. Friendly and very courteous team. They worked hard and were punctual until the job was done. Steve was professional and friendly. Price was reasonable and job met all our expectations.

Approximate cost of services:
$6,600.00
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Company Response

Hello and thank you for your review! Meeting and exceeding our customer's expectations is certainly high on our priority list at Fortress Windows and Doors! We appreciate your business. Steve and the Fortress Team!

Private User
Private User
Private User reviews Barrie, ON
10/10

Windows and doors replacement

We got Steve and his team by referral from our contractor as we are doing a rental unit. Steve was very easily accommodating and gave us many suggestions that would suit our needs. We are beyond happy with their products and services and have no problem recommending them for doors and windows. They were simply OUTSTANDING!!!!!!
Many Thanks to you and your team Steve.....a job very very well done and very fair and honest pricing.
Annie & Mark Wagner
Barrie Ont

Approximate cost of services:
$8,000.00
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Company Response

Hello Annie & and Mark, thank you for your great review. We get a tremendous amount of referral business and that, in itself, speaks volumes. When people encounter a contractor that is reliable, has fair pricing, does an excellent job and has integrity, then they are happy to refer us to their friends and family. Fortress Windows and Doors will always rise to the occasion and give you great value for your money! We appreciate your business! Steve and the Fortress Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaces Bay Window and Side Door

I retained Fortress Windows a couple of years ago for a Bay window and the professionalism, timely and keeping me up-to-date on the delivery was very reassuring as a customer. It really gave me confidence to further have Fortress install a door. Both windows and door was designed by me and Fortress made sure I was happy with the mock-up spec design before going into production. On both occasions they followed up with me making sure I was satisfied after installation. Now I have a couple of windows to replace and with no hesitation, Fortress will be my go too.

I highly recommend Fortress with no hesitation.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for your kind words and confidence in Fortress Windows and Doors and our team. It definitely takes a team to make everything work smoothly and we have some of the best in the industry right here. Consistency is the sign of a quality company and we appreciate the fact that you keep calling us back when you need work done! Steve and the Fortress Team

Aurelia in Toronto
Aurelia in Toronto
0 reviews Pickering, ON
10/10

Window and door replacement

We are thrilled with the sales and service from Fortress Windows for the work they completed August 2023. From the installers, Alex and team to Steve, we are very happy with the quality and professionalism we have received. We have already recommended this company to our neighbours and relatives, thank you!

Approximate cost of services:
$30,000.00
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Company Response

Hello Aurelia, thank you for your review. It was a pleasure working with you and your husband. I love the way your new windows look and you'll appreciate the additional comfort and energy efficiency they provide! Thank you as well for your recommendations and referrals, that means a lot to us. Steve and the Fortress Team

Anne
Anne
0 reviews Toronto, ON
10/10

Front & back door replacement

Highly recommend Fortress Windows & Doors! They have been exceptional in terms of communication, product delivery and post installation follow up to ensure everything was done satisfactory. From the initial quote to instal, Richard had been a pleasure to work with, quick to respond to any inquiries and kept me up to date when delays were present that were outside of his control. I honestly have never had such a pleasant experience when dealing with a contractor and wouldn't hesitate to do business with them again. The front & back doors that we got installed look fantastic and highly recommend! Thank you Richard and team and Fortress!

Approximate cost of services:
$12,300.00
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Company Response

Hello Anne and thank you for your review! It was a pleasure working with you and so pleased that your experience was so pleasant. We really do value and appreciate all of our clients so we give you the best of what we have to offer.. Quality Integrity and Value. Richard is a real asset to our team and we know that he will always do an amazing job out there! Thanks again Anne, Steve and the Fortress Team!

Fabio in Toronto
Fabio in Toronto
0 reviews Oshawa, ON
10/10

Windows replaced

Sells person (Steve) was friendly and professional.
I love the new windows. They look great. I highly recommend Fortress Windows to all my friends

Approximate cost of services:
$13,000.00
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Company Response

Hello Fabio and thank you for your review. It was a pleasure working with you on your window project. The ne windows truly make a huge difference on the "curb appeal" of your home and I know you'll also enjoy the more comfortable living space and energy saving as well! I appreciate your business! Steve and the Fortress Team!

Victor P
Victor P
1 review Oshawa, ON
10/10

Installation of Front and Patio Doors

Fortress Windows and Doors were recommended to us by family members. Steve was great to work with and a true professional. Our installation team Max and Oleg were meticulous in their work and left our home clean and tidy. We would not hesitate to recommend Fortress to anyone! Quality work and quality product! We love our new front door and patio door!

Janet and Vic

Approximate cost of services:
$8,000.00
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Company Response

Hello Victor and Janet, thank you for your review. We take great pride in our products and workmanship! Fortress Windows and Doors will source products that we believe are going to give our clients the best value for their money. We have many years out in the marketplace and have seen the lower quality, cheaper priced products fail miserably... we never use those products! Quality, Integrity and Value will always take precedence in our business dealings so that YOU, our client, will have a seamless trouble free experience! Thanks again for your business, Steve and the Fortress Team!

H in Toronto
H in Toronto
3 reviews Toronto, ON
10/10

Best decision investment we’ve made!

They were a recommendation from my cousin.

They came by a day or two after our initial phone chat.

First, Steve number one (sales manager) came by and took some rough measurements and notes. Majority of our windows (15 total) were needing wall adjustments, and we had two doors (French and single door) replaced. It ended up costing us around $37,000 which isnt cheap, but its the quality, skill and warranty that youre paying for, and its worth every penny.

Then Steve number two (the installation expert) came by with Steve one, and they took accurate measurements and chatted through any other red flags (I.e. structural implications etc).

Steve one sent us the final quote and asks for 25% deposit. The order was put in and it took around 2-3 months (if custom sizes) to be ready.

The crew came by and were there about 3-4 days and did the full installation. The crew worked really clean, but I still recommend removing and covering everything with protective covers from around the vicinity (ie clothes, flowers, blankets, appliances) pretty much anything within the 3ft radius I would clear from their way so they can work in a clean efficient way.

One of our windows was unique greenhouse style so it took longer to produce, so they came by again a month or two after they did the other windows.

The team was super nice and friendly. They were very accommodating when it came to schedules and timing, and also adjusted the quote as required if the scope changed.

For the trims we decided to go for a straight flat trim vs the typical ridged one. This wasnt originally offered but when we asked the team was happy to provide.

I would 100% recommend these guys and if I ever need any additional work done, Ill be reaching out to them again.

Approximate cost of services:
$37,000.00
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Company Response

Hello and thank you so much for your remarks. Business partnerships can be tricky but when both owners are named Steve it can get comical at times... ie Steve 1 and Steve 2..lol. The really great thing is that we both bring a tremendous amount of wisdom and experience to the clients we serve. Throughout the "covid experience" we all endured, supplies and materials were not as readily available so time lines were extended on job completions. Thankfully, we appear to be beyond that now. It was a pleasure to work with you and your home has taken on such a great fresh and updated appearance as well. Enjoy your new windows and doors! All the best, Steve (1) and the Fortress Team!

Private User
Private User
0 reviews Vaughan, ON
10/10

Patio door installed

Had a new Patio door installed by Steve and Richard today and am 100% satisfied. The work they did was fantastic and I would recommend Fortress to any one looking for new door or windows. Thanks guys for the awesome job.

Approximate cost of services:
$1.00
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Company Response

Hi Peter and thank you for your review. We supplied you with a custom sized patio door and it fit perfectly!! Everything we do at Fortress Windows and Doors is done with Quality, Integrity and Value, in mind. Thank you for your business once again. All the best, Steve and the Fortress Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Siding and Windows & Doors Installation & Service
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.