Clera Windows + Doors

Windows & Doors Installation & Service
Vaughan ON L4K 5V5
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3530 reviews)

Sort by

Mr t
Mr t
0 reviews Vaughan, ON
8/10

House window

I choose this company as per reviews of many friends
The sales guy Gihan was very knowledgeable and responding quickly to questions and concerns
Windows are top notch as advertised

Approximate cost of services:
$15.00
Was this review helpful? Yes No
Company Response

Hello Mr. T,

We thank you and your friends for recommending us! We are happy to hear that Gihan met all your expectations and that you find our windows to be to notch. Thank you so much for your business and your 8-stars!

All the best to you!

Private User
Private User
Private User reviews Oakville, ON
10/10

Replacement windows

Kyle and his crew were polite, patient and efficient throughout the whole process. The initial quote was accurate (no hidden surprises) and the work was completed neatly and on time. I am very pleased with my new window and plan to go ahead with a further 2 installations based on this positive experience.
I would highly recommend Clera Widows as a reputable and honest company with an excellent product and well trained and pleasant staff.

Approximate cost of services:
$5,000.00
Was this review helpful? Yes No
Company Response

Hello Clera valued customer,

We are happy to hear that you are satisfied with every aspect of your project, from price and quality to installation and clean up. We thank you for your business, and recommendation!. Looking forward to assisting you with your other two projects.

Best wishes!

Kerri in Kingston
Kerri in Kingston
0 reviews Napanee, ON
10/10

Very Satisfied

Very satisfied with our windows and installation from Jeff and his partner. He explained everything and they were very kind and courteous during the installation process. Would highly recommend

Approximate cost of services:
$22,000.00
Was this review helpful? Yes No
Company Response

Hello Kerri,

Thank you so much for sharing such a wonderful experience with Jeff and his partner. We thank you for your business and your recommendation!

All the best!

Private User
Private User
Private User reviews Mississauga, ON
10/10

New windows and doors

We are beyond thrilled with our new windows and doors. Gihan is clearly an expert in the area, gave great advice that helped guide our decisions, and was responsive throughout the process. The installers were meticulous. My parents used this company (different branch) for their new windows and had a similarly positive experience throughout.

Approximate cost of services:
$35,000.00
Was this review helpful?
Company Response

Dear Private User,

We thank you so very much for this amazing 10-star review! We are delighted to hear that you and your parents are beyond thrilled with your new windows. Gihan and the installation team will be very happy with your satisfaction and your great feedback about their work.
Best wishes to you and your parents!

Lucy
Lucy
0 reviews Markham, ON
10/10

Windows

I am so pleased with the windows we just got installed this summer. Vito and Steve are so professional and genuine with their advice. The work was done in a timely manner and the quality of the windows were impeccable. When the Auditor came back to check the work and air pressure he was so impressed with the work as well. Thank you Vito and Steve for your invaluable service. I have already referred my friend to Steve and would definitely recommend to anyone else also.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Dear Lucy,

We thank you so much for your excellent feedback of our products and services! Vito and Steve will be very pleased with your kind words about the work and your satisfaction. We thank you for your business and your recommendation.

All the best to you!

Private User
Private User
Private User reviews Bolton, ON
10/10

Window replacement

Great customer service. Good quality windows. Fast and clean install. No hassle warranty on products.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Hello Private User,

We are happy to hear that we met your expectations with both the installation as well as your opinion of our products. We appreciate you taking the time to share your experience and we thank you for your business.

Best wishes!

Private User
Private User
Private User reviews Brampton, ON
7/10

Kitchen Window - Awnings

It was really great working with parts and Service team representative from Clera Windows.

We had bought Windows for whole house few years back (almost 8 years) - as always there is bound to happen something to the moving parts on Windows. so the opening/closing mechanism spindle inside gear broke as this particular Kitchen window were the most used during spring/summer time.

So with few Emails & Phone calls back-n-forth and a trip to their warehouse/office in Vaughan - We were able to get the replacement part.

I would also like to thank front desk receptionist at the office who was responding to our email/calls in absence of Parts & Service rep and really appreciate their kind efforts to get us the correct parts

What I would like to emphasize most is service team members cooperation and willingness to help me get the window's problem fixed. see the broken part in the picture for reference.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Hello Private User,

Delighted to hear that our team helped you with your service issue. Always available to assist you again should the need arises.

Wishing you the best!

Wes in Oakville
Wes in Oakville
0 reviews Oakville, ON
10/10

New windows - feeling like a new house

Clera representative, Gihan, and window installers were all very professional and kind. The price met our budget and the rep worked with us to sort out what types of windows would work the best for our home. The installers were on time and really quick at our install. The put up tarp and kept the rest of our house clean even when they worked on the main floor and all 3 rooms upstairs. They vacuumed after and tidied up. I highly recommend them. I can't remember when we used contractors and things finished on time with not extra added costs. So refreshing to not pay added costs that seems to happen more often than not in a reno.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Dear Wes,
Thank you for taking the time to submit an amazing 10-star review on HomeStars!. We pride ourselves in making our customers window and door replacement projects hassle free with minimal disruptions and mess. We appreciate your recommendation and your business.
Enjoy the the new Clera look!

Nick
Nick
0 reviews Mississauga, ON
8/10

Windows and door

"I got my entire windows and doors replaced from Clera Windows and Doors and very pleased with the result. The sales rep Gihan was very helpful and gave us valuable ideas for the project. The installation was really good, and I would not hesitate to recommend Gihan and Clera windows to any potential homeowner looking to get a quality job done at a very competitive price"

Approximate cost of services:
$20,500.00
Was this review helpful?
Company Response

Hello Nick,

Our success lies in our prompt, professional and personal attention we strive to give all our customers. We are delighted to hear that Gihan and the installation team met all your expectations. We will make sure to let them know about your kind words and satisfaction. We thank you for your business and your recommendation. Looking forward to assisting you again.

All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.