Reviews

10/10

I had a crack in one of my windows and was looking for a company to replace just the glass. I reached out to 3 different companies and Will responded within an hour. Will and his partner came by the next day and took the measurements of the window and gave me a very reasonable quote and informed me it would take a week to get the glass and as soon as they had the glass they would come and install. That is exactly what happened,they were quick and professional and made sure they didn't leave any mess behind. I would highly recommend Rosales to my family and friends and will definitely be using their service again in the future.

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Company Response

Thank you Jack and Michelle,
it was a pleasure working with you!

-Rosales Team-

10/10

I am having my furnace and air conditioner replaced and was informed by the contractor it was a good idea to have the ducts cleaned before installation. Called Oakville office and was helped with a quick booking due to my circumstances with the installation just a week away. Alonso called before his arrival and was actually earlier then anticipated. Explained everything he was doing and cleaned up and left everything just the way it was when he arrived. I have had my ducts cleaned by those fly by night companies and I can say they do not come close to the job that Ontario Duct Cleaning did, you could tell the difference as soon as Alonso left. I would highly recommend Ontario Duct Cleaning to all my family and friends, they clean your ducts the way there suppose to be cleaned. Stay away from those telemarketers and $100 do everything companies.

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0/10

Ryan and his team replaced my roof on October 6, 2014 and had no problems until the heavy rain on August 13th, 2016 when the water started coming through my bathroom ceiling and continues to come through as Ryan has still not shown up to fix this problem. I have been assured on many occasions that he would come by and address the problem along with any problems that this leak may have caused in my attic. I know people are busy but so am I and sitting waiting for someone to show up when they say they are coming is a complete waste of my time and very poor customer service. I never had a leak before my roof was done but I have one now and all I am asking is for Elements Roofing to stand behind their workmanship and fix the leak I didn't have before they did my roof. What ever happened to all those companies that would stand behind their workmanship and be loyal to their paying customers. It seems that everyone is just out to make a quick buck and move onto their next victim and yes that's how I feel when all you get is the run around from the owner of this company.

2 of 2 people found this review helpful.
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Company Response

Forgot to respond to this one earlier, sorry for the wait, we got there roughly a week after the leak in august. We forgot to nail a bathroom exhaust vent and it shifted down about an inch over time. It was easily fixed, attic inspected, no damage as you know (*I would appreciate if you could please confirm).
I also maintained any damage would be covered throughout our conversations.
I apologize for the wait and any frustration. This one I just plain forgot about the appointment. It happens. But I made good like always.
10 years, 1000's of customers, and I've still got the same company, address, and phone number.
I don't hide from anyone, just busy working all day everyday to save you all money. Home Depot or sears home club will charge you double and take at least a month for a service call. If they send someone at all.
Any other company at my price range would likely no longer be around after a year.
I have never asked for a good review, or made them/paid for them. I don't need them and don't have time for this. I could pay to be a 'gold member' today and have droves of good reviews within days if I supported this type of review system.
If you're using sites like these to select a contractor I think you may need a lesson in critical thinking.
Ask someone who they used, like every customer of mine has done to find me.

10/10

After recieving 4 quotes, I decided to hire Michael and his company Gold Seal Caulking and I am glad we did. From the day Michael came by and gave me the quote to the day him and his patrner arrived to do the work I knew I had hired the right company. They went over and above what I expected. The weather would not cooperate but Michael would always call and let you know that he would have to do the work another day. Their work ethic was very professional and my property was left the same way it was when they arrived, every last piece of old caulking picked up. I would highly recommend Gold Seal and Michael to all my friends and family. Once again Thanks Michael.

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Company Response

Hi Jack and Michelle! Thank you for your positive review on the recaulking job performed on your home. I appreciate you taking time to share this for others to view.

10/10

I needed to replace a single window in my house that did not open. I called around different window companies and received 4 different quotes. I decided to go with Canadian Choice Windows. When talking to the sales rep Igor he explained everything about the window and how the installation would be done, he was very professional in the way he explained everything, Igor promised us the window would be ready to install in 3 weeks and I wasnt going to hold my breath on that because I knew that it was only 1 window and that I would probably be pushed to the back of the line for bigger jobs. Not only did Canadian Choice keep me informed but 3 weeks to the day, Igor and Mike came and installed my new window. They did such a great job of installing it and cleaning everything up after they were finished. The window looks great and I would recommend Canadain Choice Windows to all my family and friends.

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Company Response

Hello Jack and Michelle, thank you for your feedback. We want to make sure all our customers are fully taken care of, regardless of how many windows are to be installed. It's truly great knowing that our customers appreciate the efforts our sales representatives and installers put in, so thank you once again in advance for future recommendations for Canadian Choice Windows & Doors.

10/10

After taking our time and researching the different companies and different types of shutters, we received 5 quotes and decided to go with Marco and A Divine Design, and my wife and I couldn't be happier. Marco came right to our house did all the measurements showed us the high quality shutter his company offers and informed us on the diiference between his shutters and installation compared to his competitors. Marco let us know that it would take around 3 weeks before the shutters were ready and in 3 weeks he was at our house along with his installer Joseph installing our beautiful shutters. Both Marco and Joseph were so professional in there work and so picky to detail. I thought I was a perfectionist but Marco takes that to the next level, he was not happy until every shutter was perfectly aligned. We would not hesitate to use Marco and A Divine Design again and we would recommend them to our family and closest friends in a heartbeat. Superior Workmanship!

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