This is a response for the last three reviews from the same guy.
-the leak was prior to us doing the roof, plywood was good, it was reshingled, how did we make it worse?
-what about the roof was done poorly?
-we showed up later on sat to cover up a small portion of roof not finished Friday. Before getting there we had a few loose ends to finish up, and like I explained around lunch and around 3, we were taking longer than I thought.
-I was extremely apologetic, I'm sorry if I smile too much.
-what needed to be done was done, I did not ask or need you to go up there.
I thought we left on good terms, I'm not sure where this is coming from, and hope it will be taken down soon. I would've appreciated a call before posting this if you had a problem with any of the work. I'm still not sure what the problem is.
*update* I have still yet to hear back as to what the issue is or when I will receive the rest of the monies owed for the work. The job was perfect.
I have learned I could've easily had these three taken down if I had 'investigated' the review within a certain time period.
I guess this is something I will have to continually monitor. A site it seems I have to work with against my will. What a world.
Like I've said before. I've done thousands of roofs. Just about everyone's been completely satisfied yet ive never asked for a good review. A few ppl have had issues which were all taken care of, a few ppl are just unreasonable like this customer and his daughter.
Please tell me what the issue is and pay the balance of the roof.