We hired them to install a natural gas line for a BBQ. They installed it over 3 hours and got the job done (good). After I went downstairs to the basement, where the tech was working and noticed massive clumps of dirt from my back door all the way through the house, down the carpeted stairs, into the furnace room where he was working. His boots were so muddy, they had massive clumps on either side. The entire time he was wearing these boots.
I confronted him about the problem, and he literally ignored me and pretended that he didn't hear me. After telling him 4 times, he told me that he'd clean it, but had no idea how.
I called the company after he left, and a rep named Robert told me that he would tell the Manager (Ray) and they would get back to me. Then they asked for picture and I sent them through.
They arranged a date for them to come clean them (3 weeks later!) and they never showed up or called.
After that, they have ignored my phone calls and texts and I had to pay $250 for a professional to clean it.
I'm very upset with this kind of service and would not recommend them at all.