Write a Review
Write a Review
Website
HomeStars
Fireplaces
MHC Home Comfort
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for MHC Home Comfort

Average customer rating:
7.3 10 (42 reviews)

Sort by

Louise in Mississauga
Louise in Mississauga
1 review Mississauga, ON
10/10

Serviced a 30 year old gas fireplace

Serviceman came on time, was efficient , diagnosed the problem and left after fixing the problem. . More than pleased as fireplace is getting near it's life's end. would recommend this company highly.

Was this review helpful? Yes No
Company Response

Dear valued customer,
We appreciate your feedback and recommendation. Hope to provide future services to you. Thank you for your business.
Regards,
MHC Home Comfort

Bob
Bob
1 review Brampton, ON
7/10

furnace replacement

Done efficiently, great improvement in air conditioning. Heating, we will have to find out when the season kicks in.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

hi Bob
Thank you for your response.
It was our please to be able to service you in this matter and we are happy that you are satisfied with the product you purchased.
we hope you be able to assist you in future dates too.

jimdempster in Mississauga
jimdempster in Mississauga
1 review Mississauga, ON
10/10

AC, Furnace and Tankless Hot Water

Very happy. Ray was very helpful and answered all my questions. No problems with the installation. All work was well done. The technicians did a great job, answered my questions and were clean and tidy when they worked. They did a great job of cleaning up when they were finished. Great work, no problems.

Was this review helpful?
Company Response

Hi jimdempster
let me start with thanking you for your business and allowing us to assist you in purchasing this new system.
we take pride in our installers and our comfort specials.
we here at MHC are devoted to give our customers great service and best experience.
we hope that you think of us again and refer our company to your friends.

Ramoniv in Woodstock
Ramoniv in Woodstock
1 review Woodstock, ON
10/10

Air conditioner fast installation on hot day

MHC sold and installed an air conditioner for me on a very hot day when I had no cooling. Clean and fast and good price. They are reliable they have been servicing my furnace for years also.

Was this review helpful?
Company Response

Dear valued customer
We are glad that we were able to assist you when you needed us and we are happy you are satisfied with our services. Thank you for your feedback and business.

Chris in Mississauga
Chris in Mississauga
1 review Mississauga, ON
0/10

parts price double be aware

My ac unit stoped working and i was convinced it was a capacitor that was needed so I went down to buy one . Not only was it the wrong part which was ok but why would a company like this rip me off and sold me a $30 part for $73 and made if final sale . This place is a complete rip off and everyone needs to know that this place will rob you and double the price. If you ever go there make sure you know the market price cause they will double the price.

Was this review helpful? Yes No
Company Response

Dear valued customer,
We would like to clarify that we purchase our parts and units from trusted manufacturers and not from third parties, we pay a certain price and follow a certain retail price. Our prices may differ from an online store, or whole sale, or amazon or some other location in which you find something for cheaper. But these are the prices we have to follow as an established dealer of various brands. Furthermore the reason your part was final sale is because an MHC technician did not diagnose your unit. You asked for a part to be ordered for you without qualified diagnosis and therefore if it is the wrong part according to your inspection of your AC we cannot take it back because the supplier will not take it back from us and it is your responsibility to make sure you are diagnosing your AC correctly. In the case where our technician diagnosis that you need a part then it is not final sale because that becomes our responsibility, if it is not the right part we return your money and go after the correct part, but when you order a part based on your own judgement it is your responsibility to ensure that is the correct part to repair your AC and that part becomes final sale for that reason. Please feel free to contact us if you have any questions or need further clarification.

Alexis in Oakville
Alexis in Oakville
3 reviews Oakville, ON
8/10

Fireplace conversion

Super friendly staff. I was in a very tight time crunch as it was a surprise for my dad while he was away on holiday. They were able to come sooner than originally booked and only took a few hours to complete the job. We had our gas line extended, and our WB fireplace converted to natural gas. The frame on the insert doesnt match up completely flush in the corners which I am a little upset about. The installer said it was the brand and he had yet to install one that closed together perfectly. Not the cheapest option, but you definitely get what you pay for! I am very happy with the outcome and would definitely book again.

Was this review helpful?
Company Response

Dear valued customer
We appreciate your feedback and we are happy to hear you are satisfied with our services. Unfortunately there are a few units that are manufactured this way and we continue to report our customers feedback back to the manufacturer. We hope that in the future such small details are corrected.
We thank you for your business and hope your father enjoys the fireplace.

robert r.
robert r.
3 reviews Oakville, ON
10/10

ALL PROJECTS WE HAVE

I's a home builder (Ruso Development Inc.) in Oakville with many projects on the go. Ray and his team are great. We recommend them all the time. We don't buy just one unit either. they can handle lots of volume too. Good luck...

Was this review helpful?
Company Response

Dear Valued Customer
Thank you for your feedback, it has been a pleasure doing business with you and we are glad that you are satisfied with our work. Please feel free to contact us regarding any existing or future projects.

PC reviews in Mississauga
PC reviews in Mississauga
1 review Mississauga, ON
8/10

Napoleon Fireplace

Good product. Installed the fireplace has a great design and very real looking fire. Would definitely recommend using a Napoleon Fireplace. MHC Home Comfort assisted with the order to the best of their ability.

Review has 1 previous version
Was this review helpful?
Company Response

Dear valued customer,
We appreciate your feedback and we are happy that you are satisfied with your fireplace.
We strive to provide the best service to our customers, we thank you for choosing us and allowing us to assist you.
Please feel free to call us in the future for any further requests.

Susan in Scarborough
Susan in Scarborough
3 reviews Oakville, ON
10/10

Fireplace and BBQ

Ray was our salesman and he was very knowledgable. Helped us pick a fireplace and BBQ out of the huge collection and gave us a great price (that I didn't find anywhere else prior). Also explained installation details clearly and 2 weeks later they installed as planned.

Was this review helpful?
Company Response

Thank you Susan. We appreciate your feedback and are pleased to hear of your satisfaction.

Tony R in Vaughan
Tony R in Vaughan
3 reviews Vaughan, ON
10/10

Furnace & AC Installation

I've have used MHC in two different house, 1 for a furnace and AC install & the other just a furnace. In both cases their prices were the best I found. They work very clean, quickly and ensure everything was done correctly. Follow up calls for satisfaction were quick & issues were resolved the very next day. The salesman are honest often telling you what you need not what they want to sell. Great job in both cases, overall very satisfied.

Was this review helpful?
Company Response

Thank you Tony, we appreciate your business and your feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MHC Home Comfort

MHC Home Comfort has premium quality products, and in-store financing along with the service that you need. Our warm and inviting 4000 square feet showroom displays the most advanced state-of-the-art fireplace technology, plus Napoleon gas grills, patio heaters, Carrier and Lennox furnaces and air conditioners.
Comfort advisors and fireplace designers from MHC Home Comfort are always available for consulting in your home for heating and cooling solutions or fireplace design. MHC Home Comfort supplies its' customers with their desired products and provides installation by fully gas licensed, manufacture trained, and highly experienced installers. MHC Home Comfort features a big collection of high quality innovative gas fireplaces, gas inserts, gas logs, and gas stoves in traditional and contemporary designs.

CATEGORIES
Fireplaces, Gas Line Installation, and Heating & Air Conditioning
PRODUCTS
Gas Fireplaces, Wood Fireplaces, Electric Fireplaces, Air Conditioners, Furnaces, Water Heaters, Barbeques
SERVICES
Furnace, air condition, and fireplace installation, duct work, gas piping, maintenance and other services related to heating and cooling.
BRANDS
MHC Home Comfort is a dealer for well known and trusted brand names. For fireplaces we offer brands such as Napoleon, Valor, Montigo, Dimplex, Regency, Majestic, and more. For furnaces and air conditioners we offer brands such as Lennox, Carrier, and Keeprite. Along with other brands such as Mitsubishi for duct less, and Rinnai and Navien for tankless water heaters.
SPECIALITIES
Our WETT certified technicians are also available for technical support and solutions. In regard to HVAC products; heating and cooling systems, MHC Home Comfort provides the most efficient and quiet furnaces and air conditioners in modulating with variable DC motors, up to 98% efficient and 21 SEER, with wi-fi smart controls from major brands such as Carrier and Lennox furnaces, air conditioners, humidifiers, HRV, and air purifiers.
WEBSITE
http://mhchomecomfort.com/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.