This experience has had many positive elements for me, first off I got a 30% discount due to the home show promotion. This brought my estimate 4000 dollars below another reputable competitor. The installers did not shy away from taking the windows back to the stud around my angelrock exterior which the other reputable company would not do. Alexander communicated clearly his arrival time and details of any hiccups during the process. When he said he was going to do something he did what he said he was going to do. He was sincere and eager to please and sacrificed time with his family to make sure he did not rush the job when he had to work into the weekend to complete it. I was impressed with his level of commitment, sincerity and attention to detail. He and his crew member exceeded my expectations several times, especially by covering flaws around my doors with their materials in a very complementary fashion. Alexander was approachable when I had concerns and explained when I required it. Cleanup was very thorough and I quickly came to trust during the process that I had put my faith into the right installation company. Thank you Ecochoice!