Eco Choice Windows & Doors

Windows & Doors Installation & Service
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Eco Choice Windows & Doors

Average customer rating:
9.6 10 (411 reviews)

Sort by

B MOFFAT from Unionville
B MOFFAT from Unionville
8 reviews Markham, ON
10/10

New Window Installation

From the beginning to completion of the job, everything was explained in detail as to how the windows are constructed and the replacement of my 9 old windows .Terry was very detailed selling the windows and offered good constructive ideas on the types of windows we should
consider. The installer team of Alex and Omar were so organized and extremely careful removing the 35 year old windows and installing the
new windows. Alex and Omar were exceptional in completing the caulking and capping of the new windows with workmanship quality.
I strongly recommend you take a good look at Eco Choice Windows
for your modern replacement windows.

Was this review helpful? Yes No
Company Response

Thank you Bill for your very detailed review and recommendation! We are so glad to hear about your positive experience with Eco Choice. Enjoy your new windows.

Vanessa Cordi in Mississauga
Vanessa Cordi in Mississauga
1 review Mississauga, ON
10/10

Windows and Front door

EXCEPTIONAL customer care and service! From the minute Gabriel walked in, we knew we didnt need to look any further. He met and exceeded our expectations as he guided and coached us with every decision, offering his heart felt opinion and expertise. His team of installers were polite, courteous, tremendously efficient and meticulously thorough. We just adore our new windows and front door! Thank you Gabriel and the Eco Choice Windows and Doors team for all your care and hardwork. Highly recommended

Was this review helpful?
Company Response

Thank you Vanessa for the glowing review! We are so glad to hear about your positive experience with Gabriel and Eco Choice. Enjoy your new windows and front door!

Tinohome in North York
Tinohome in North York
1 review Toronto, ON
10/10

Bedroom window replacement

Our upstairs bedroom windows were old and let in drafts. We contacted Eco choice because they had replaced some of our other windows with them a few years ago. Eco choice were very friendly and professional. Everything was quick, easy and convenient. I would highly recommend them to everyone. You can notice a difference immediately

Was this review helpful? Yes No
Company Response

Thank you for the great review and recommendation. We are glad we can make your home a little warmer this winter.

Belley Renovations Inc.
Belley Renovations Inc.
5 reviews Burlington, ON
10/10

Window replacement and new build

We are a contractor in the GTA and only trust Gabriel from EcoChoice for all of our window and door needs.
We have used EcoChoice for our clients on new construction homes (window supply only) as well as on our own home for supply and install. I have also referred family friends to EcoChoice and will continue to do so without hesitation. The windows are excellent quality and are manufactured to perfection for ease of install on these homes. They are not builder grade windows but rather high quality custom windows fit to your specifications.
The prices are reasonable considering what you get for your money and the energy saved by replacing your builder grade windows with high quality ones such as these.
I will also say that Gabriel is easy to talk to in the case that something isn't quite right or to your liking - or even if you just have questions about something. Misunderstandings can happen but what sets them apart from many other companies in the construction industry is that they listen and are able to rectify your issues in a prompt manner.
Thank you for another job well done!

Was this review helpful? Yes No
Company Response

Thank you for the kind review and recommendation. It was a pleasure working you and your team.

Private User
Private User
Private User reviews Guelph, ON
10/10

Window installation

The installation workers for the window installation project were very friendly and explained everything well. They did a very proper job and overall, we were very happy with the results.

Was this review helpful? Yes No
Company Response

Thank you for your kind review, enjoy your new windows!

Gord S.
Gord S.
1 review North York, ON
10/10

double garden door

Excellent experience, starting with the sales person and ending with the installer. The sales guy came on time, was quite knowledgeable, not pushy and offered good advice and suggestions. The price was competitive too. The installer was very professional, on time, courteous, and very experienced. This made for a quality installation and a overall a great job. There was no mess left behind and everything was as discussed and agreed upon. We are very pleased with everything and would definitely recommend Eco Choice Windows and Doors anytime.

Was this review helpful? Yes No
Company Response

Thank you Gord for the kind review and recommendation. Enjoy your new Garden Door.

krysta
krysta
1 review Newmarket, ON
10/10

Front door replacement

From the original call with Alan to our installer Michael, I was really happy with our front door replacement.
I was given a plethora of choices between door styles, materials, colour etc. Alan even went out of his way to perfectly match our new door's colour to our existing garage door.
Our installer Michael is truly an artist. He took such care with every bit of the install, everything was aligned beautifully and he had all the tools required to complete the job perfectly. He even left me a small bottle of touch-up paint (should I ever scratch the door in the future).
I'll definitely use Eco Choice again, and refer them to friends & family!

Was this review helpful? Yes No
Company Response

Thank you Krysta for your very detailed review and recommendation! We are so glad to hear about your positive experience with Eco Choice. Enjoy your new door.

Adrian in Vaughan
Adrian in Vaughan
1 review Vaughan, ON
10/10

Replacement windows

Great team of people. Our windows were installed with brick to brick installation without any issues and they look great. We even had some custom work being done to a couple windows/sliding door and they were able to work well with our other team to get the job done. Would highly recommend eco choice windows to anyone looking to replace their windows with energy star efficient windows

Was this review helpful? Yes No
Company Response

Thank you for the kind words Adrian. It was a pleasure to work with you on your window and doors replacement project.

Lil in Toronto
Lil in Toronto
2 reviews Toronto, ON
3/10

Sales pitch promises, unhappy client

I used Eco Choice because it was recommended by my realtor. Their prices were very reasonable and they carry quality windows. However my experience wasn’t completely without its problems. When the sales person, Gabriel came the first time, about 8 month before we decided to get the windows done, he had offer to also improve the look of our faux window. We decided, like many people, to do our windows right after we found out about the rebate program and reached out to Eco Choice. They came back, gave us a great quote. We were very excited. I reminded Gabriel about the faux window he had mentioned 8 months prior and the said they would would take care it with aluminum siding. All I remember hearing was the first “sales pitch” that they would improve the look. The installation date came, long weekend in May. The scheduled Thursday, Friday and Saturday. They came Thursday and Friday but not the Saturday. Came back the following week but still didn’t complete the installation. We had to point out missing caulking and try to book them several times to comeback and finish. On one of the visits back, a different installer, told us the patio door were installed incorrectly. When I called to complain they said that wasn’t true and that they purposely had placed the that way until a piece of door was replaced since it was defective. At this point I was very upset and for called them out on something they failed to mention to us, as the patio door was a potential safety hazard. I was also concerned since I recommended them to the neighbours. They finally came and finished the windows but the supposed improved faux window is really not what I was expecting. I asked them to remove it since I don’t think it’s an improvement, kind of more like an eyesore (picture below, black side is what they did). When they came they said it would not remove cleanly to wait a bit longer. We are now at the end of September and both my neighbours got their windows installed. No one has reached to me about the referral bonus, another “sales pitch” promise unfulfilled. I think they could have done better and wish they had.

Was this review helpful?
Company Response

Hello Lilian,

Thank you for the feedback concerning your project. We understand that our team has been working hard to have everything brought up to your standards. We would like to address all your concerns that you have mentioned in your review:
- Both our office and installation crew made several attempts to book the service for the caulking, but no one was available on the weekends. As you mentioned the rebate program was in full affect when your installation occurred and weekends were reserved for services and measurements.
- The same installation crew brought to our attention the day of your install that there were several manufacturer defects with the patio door including paint, and the cut of the door being incorrect. This was followed up by pictures to our office, which in turn were forwarded to the manufacturer.
- The manufacturer's representative was the second person to come to your home and he confirmed that the door was manufactured incorrectly, which was replaced by the manufacturer.
- We are sorry to hear that the faux window was not up to your vision of the aesthetics of your home, we did, however, finish the exterior up to industry standards.
- Lastly, our cheques are mailed out at the end of the month and referrals are paid once the referred job has been installed and their accounts have been paid in full.

Again we would like to apologize for your negative experience with us, if you would like to discuss your file further, please contact us 416-690-9992.

Williams Family in Glen Morris
Williams Family in Glen Morris
1 review Glen Morris, ON
10/10

New custom windows and a patio door

The windows are AMAZING and our new patio sliding doors are equally amazing. They make our house look appealing and they are very effective in their ease of use. The 2 workers were professional, thorough and polite. They cleaned up after themselves. When we redo our kitchen we will be definitely using Eco Choice Windows and Doors again. I would hjghly recommend this company and the sales man Terry Brown again.

Was this review helpful? Yes No
Company Response

Thank you for your glowing review! We look forward to working with you in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Choice Windows & Doors

Eco Choice Windows & Doors is an award winning replacement windows and doors company providing homeowners in Toronto and GTA with quality Replacement Vinyl Windows, Fiberglass Doors, Steel Entry Doors, French Doors, Sliding Vinyl Patio Doors and European Tilt and Turn Windows and Doors.

As an authorized Energy Star Canada Partner, we offer only high efficiency windows and doors to ensure homeowners achieve the most savings towards their energy costs.

**Award Best Of Homestars 2017 & 2018 Winner in Toronto for Windows and Doors **

** VOTED BEST OF HOUZZ 2014, 2015, 2016 and 2018 FOR CUSTOMER SERVICE**

BE SURE TO LIKE US ON FACEBOOK!

ADD US ON GOOGLE PLUS

Eco Choice Windows & Doors

Contact us today for a free consultation on windows and doors.
Local: 416-690-9992 | Toll Free: 1-855-273-3261

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Sales and Installation of Replacement Vinyl Windows, French Doors, Garden Doors, Fiberglass and Steel Entry Doors, Sliding Patio Doors, European Tilt Turn Windows, Tilt and Turn Doors
SERVICES
Sales and Installation of Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Woodgrain and Smooth Fiberglass Doors, Steel Doors and Sliding Patio Doors, Garden Doors and French Doors, Replacement Windows Toronto,Vinyl Windows Toronto, Energy Efficient Windows Toronto, European Tilt and Turn Windows Toronto, Window Replacement Toronto, Fiberglass Entry Doors, Entry Doors Toronto, Exterior Doors Toronto, Windows & Doors Toronto, Doors Toronto, Windows Toronto, Window Installation Company
BRANDS
Rehau, Trocal, VinylPro, Vista, Novatech, Trimlite, Verre Select and Sunrise.
STYLES
Casement, Awnings, Single Hung Tilt, Double Hung Tilt, Single Slider Tilt, Double Slider Tilt, End Vent Tilt, Picture, Bay and Bow Windows. European Tilt and Turn, Bi Fold, Tilt and Slide and Lift and Slide Doors
SPECIALITIES
Quality Replacement Vinyl Windows, European Tilt and Turn Windows and Doors, Steel Entry Doors, Woodgrain Fiberglass Exterior Doors, Vinyl Sliding Patio Doors.
WEBSITE
https://ecochoicewindows.ca
PAYMENT METHOD
Cash, Cheque, Visa, MC
LICENSES
Toronto T85-4685061
MEMBERSHIPS
BBB, Energy Star Partner, SAWDAC, Window Wise
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferable Non Pro-Rated Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.