Our air conditioner quit working in August and left us sweltering! We called a number of places, and made the decision to go with Peatson's - and it was one we didn't regret! The person we spoke to on the phone was courteous and helpful, and was able to get someone out the next morning. They made immediate plans to replace the unit at a very, very reasonable price. The two workers installed the new unit in the pouring rain, and stayed until we learned to use the new thermostat. The service far exceeded our expectations! While we hope we won't ever need to have them back, we'd return in a heartbeat.