First, the company contacted was different from the company on the receipt. Then the technician, not the friendliest being, determined there were no issues with our leaking washer. Charged the $75 service fee and left. I figured maybe it was just a random leak, started a load of laundry and there's water leaking out from beneath the machine. Clearly there's an issue somewhere. He also backed into a panel box on our driveway and left without saying anything.