Pro Appliance Ltd.

Appliance Repair
ON L3T 2C6
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Appliance Repair
Pro Appliance Ltd.
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97%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Pro Appliance Ltd.

Average customer rating:
9.9 10 (294 reviews)

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Dorothy
Dorothy
1 review Markham, ON
10/10

Clean oven glass

Kudos to Matthew. I had a major spill in my oven. It went in between the glass panes. The repair person from the appliance dealer said he would not attempt to clean it & I should purchase a new door. I was given Matthew’s name & checked him out online. Called him. He took the door to his shop & cleaned the glass. Thank you Matthew & Carol, for helping. I will certainly recommend Pro Appliances & use them again.

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Company Response

Thank you, Dorothy for your lovely review. It was our pleasure to have had the opportunity to be of service to you. We take pride in the knowledge our technicians have. We look forward to being of service to you in the future

Madeleine
Madeleine
0 reviews Toronto, ON
10/10

Whirlpool top load washing machine

Washing cycle stopped after only 5 min. - could not continue - nothing worked. Called Pro Appliance North York and very professional Carol booked Matthew. He lived up to their 1st class reputation. Very bright, very personable and assessed problem immediately - replaced part and taught me a few important lessons re appliances. The very best I've had in my entire life!

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Company Response

Thank you very much for such a great review Madeleine! We work really hard to offer the best service in appliance repair and that starts with the skill of our technicians, so we are really happy to see that reflected in your last service call with us. Matthew is our most experience technician and he was really happy to see your review.

Looking forward to being of service again to you, your family and friends in the future!

Steve and Linda in North York
Steve and Linda in North York
3 reviews Toronto, ON
10/10

Washing Machine

Matthew diagnosed the program (door lock) immediately, ordered the part and returned a couple of days later to install. A No nonsense, professional approach, from a friendly individual working in difficult Coranavirus circumstances. A shout out also to the very friendly dispatcher.

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Company Response

Thank you, Steve & Linda for you lovely review. It was our pleasure to have had the opportunity to service your washing machine for you. We take pride in our technician’s knowledge and ability to get the job done as quickly and cost effectively as possible. We will be sure to pass along your kind comments to Carol - our customer service lead. Carol takes immense pride in her work and we are happy to hear our customers have experienced the care and sunny disposition she brings to work every day that keeps us all going. Keep well and stay safe!

Eva doukler  in Richmond Hill
Eva doukler in Richmond Hill
2 reviews Midhurst, ON
10/10

Stove repair (not needed)

Mathew, was the guy that came to the house to repair my stove, he was prompt, k8nd and above all honest.
I am very satisfied with him and we recommend him. 100%

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Company Response

Thank you, Eva for your review. Our goal is to get the job done in the most timely and cost efficient manner as possible for our customers. We look forward to being of service to you in the future.

Paula in Toronto
Paula in Toronto
1 review Toronto, ON
10/10

Dryer Repair

I was fortunate to connect with the legendary Matthew when my 25 year old dryer stopped heating. Most technicians would just write it off, but he recognized it as a well made appliance and made the effort to fix it. Not only did he track down the necessary part, and install it neatly and carefully, but he went far beyond what anyone could expect and addressed some other issues as well. He even called back to troubleshoot when I had a question. He is polite, professional and a genuinely good person. I trust him and Pro Appliance completely and wouldn't hesitate to recommend this service to anyone.

1 of 1 people found this review helpful.
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Company Response

Paula, wow! Thank you so much for taking the time to write this wonderful review. It’s great to hear that Matthew was able to provide you with the best in class service we strive to provide all of our customers. Matthew is our most experienced technician and his dedication comes through in the pride he takes in his work. We will be sure to share your feedback with him. We really appreciate you being a loyal customer and helping to share the word about us. We look forward to serving you for many years to come.

10/10

Gas range repair

Mathew was prompt and professional. He diagnosed the problem - our 19 year old KitchenAid stove needed an new bake ignitor. He completed the repair as he had the required part with him. I would recommend him for any future service calls.

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Company Response

Thank you, Shaileen for your wonderful comment. We take pride in the knowledge our Technicians have. It was our pleasure to have been of service to you. We look forward to helping you in the future

Ronnie Robertson from Toronto
Ronnie Robertson from Toronto
5 reviews Toronto, ON
10/10

Washer and Dryer Repair

Washing machine needed rubber gasket replaced
Dryer needed heater replaced.
Both done in a timely manner.

I found this company and Matthew (person doing the work) very punctual, efficient, knowledgeable and very reasonable in price.

I would definitely recommend this company to anyone looking for a job done well and great customer service.

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Company Response

Thank you, Ronnie for your nice comments. We take pride in the knowledge of our technicians. Our goal is to be cost efficient and ensure that our customers are satisfied with the work we do. We look forward to being of assistance in the future.

MikeR
MikeR
2 reviews , ON
10/10

Excellent work always!!

Matt is always professional, reliable and honest. I have been using pro appliance for over 15 years and have never had a complaint. If the fix is not worth doing they will tell you rather than spending money to fix the appliance and six months later needing to replace it. Excellent job!

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Company Response

Thank you, Mike for that lovely Review. We do our best to ensure our customers get the best service possible. The goal is to get the job done and keep the cost to a minimum. We look forward to assisting you in the future.

Private User
Private User
Private User reviews , ON
10/10

Service and purchase Kitchen Refrigerators

I have dealt with Pro Appliance for several years and their service has always been excellent'.This included the purchase and installation of a new Whirlpool Refrigerator .
I would recommend Pro Appliance to anyone.

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Company Response

Thank you for your nice review. We do our best to ensure our customers get the best service possible. It is our pleasure to have been of service to you.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Stove repair

This is the second time we have used Pro Appliance.
Wonderful fast service and very polite.
Our stove started giving us a warning code, Matthew came the day after I called, came to have a look. Got back to me about an hour after he left with a cost. And came the day after parts arrived to install.
He was amazing, and after he left the place was spotless, and everything worked.

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Company Response

Thank you for that lovely review. We do our best to get the job done in the most cost effective and timely manner as possible. Our goal is to make sure our customers are satisfied with quality of our work.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Appliance Ltd.

Since 1980, Pro Appliance has been committed to providing the most reliable and dependable service to our customers, at affordable rates. We carry a wide selection of factory authorized parts, right in our vehicles, allowing us to repair your household appliances in a timely and cost-effective manner.

Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
• Refrigerators
• Gas & Electric Stoves
• Front & Top Load Washing Machines
• Gas & Electric Dryers
• Dishwashers
• Freezers
• Ovens
• Cooktops
• Ice Makers

We Service:

Whirlpool, Frigidaire, GE, Kenmore, Maytag, Kitchen Aid, Inglis, Amana, JennAir, Subzero, Beaumark, Bosch,Caloric, Coldspot, Dacor, Danby, Hotpoint, Kelvinator, Magic Chef, McClary, Moffat, Roper, Samsung, Westinghouse, Woods,

CATEGORIES
Appliance Repair
SERVICES
Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
BRANDS
Admiral, Amana, Beaumark, Bosch, Caloric, Camco, Coldspot, Dacor, Danby, Electrolux, Estate, Frigidaire, GE, Gibson, Haier, Hotpoint, Inglis, Jenn-Air, Kelvinator, Kenmore, Kitchen Aid, Magic Chef, Maytag, McClary, Modern Maid, Moffat, Roper, Samsung, Sears, Speed Queen, Westinghouse, Whirlpool, White-Westinghouse, Woods
WEBSITE
http://www.proappliance.ca
YEAR ESTABLISHED
1980
PAYMENT METHOD
Visa or Mastercard
LICENSES
Gas/Appliance Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturer Warranty
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