Pro Appliance Ltd.

Appliance Repair
ON L3T 2C6
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Pro Appliance Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 5 timesBest of 2018winner 5 times

Reviews for Pro Appliance Ltd.

Average customer rating:
9.9 10 (282 reviews)

Sort by

Catherine
Catherine
1 review King City, ON
10/10

dryer repair

3 year old Samsung dryer was making a terrible noise. I sent a message to Pro Appliance through their website and received a call back within an hour from a very friendly and helpful service coordinator. She promised Matthew would call me within a couple of hours to set up an appointment. Not only did Matthew call me promptly as promised, he was able to schedule my repair same day. He arrived on time, fixed the problem quickly, and was extremely courteous and professional. I'm truly grateful to have found Pro Appliance and will definitely be calling them the next time one of our appliances turns on us.

Was this review helpful?
Company Response

Thank you, Catherine for the lovely review. Our goal is to get back to our customer and deal with the issue at hand, as quickly as possible. We take pride in the professionalism of our staff. It was our pleasure to have been of service to you.

pdepaoli97
pdepaoli97
1 review Vaughan, ON
10/10

Dishwasher Repair

Dishwasher wasn’t working properly. Wasn’t cleaning dishes properly. Water valve needed to be replaced.

Was this review helpful?
Company Response

Thank you for your review. It was our pleasure to have the opportunity to assist you with the repair of your dishwasher.

Ken in North York
Ken in North York
1 review Toronto, ON
10/10

Clothes Washer Replacement - Excellent Service!

We have been a customer of Pro Appliance for many years. Our 10+ year old clothes washer finally gave up with a broken drum, in early Jan (2019) - it had not been purchased through Pro Appliance. Matthew promptly diagnosed our problem and we moved forward with purchasing a new Electorlux washer through Pro Appliance. The new washer arrived within a few days. The installers were very courteous and efficient and we were washing our clothes, in the new washer, on that same afternoon and we continue to love our new washer! All of the service and installation coordination from Carol in the office was handled like clockwork. We have also used Pro Appliance for our stove and dishwasher servicing as well, over the years, and have always been satisfied. We would not hesitate to recommend Pro Appliance for all of your appliance service and replacement needs.

Was this review helpful?
Company Response

Thank you Ken, for that wonderful Review. We are very proud of the knowledge our technicians have and their ability to diagnose problems quickly. It was our pleasure to have been able to assist you in the purchase of your new appliance. Our goal is to make sure our customers are satisfied with the services we offer. We look forward to assisting you in the future with any of your appliance needs.

gjtaylor
gjtaylor
1 review Vaughan, ON
10/10

Dishwasher Repair

Matthew was great to deal with and would fully recommend Pro Appliance to anyone who is look for a honest company to deal with.

Was this review helpful?
Company Response

Thank you for your comments. Customer service is our number 1 priority. We value our relationships with our customers and want to be there first choice in appliance repair. That can only be achieved with honesty and reliability - we promise our customers both. It was our pleasure to have been of service to you and look forward to helping you in the future with any other appliance repair needed.

lui
lui
1 review Vaughan, ON
10/10

fix appliance

very professional
is very familiar with all models and brands and parts
very quick and accurate service
very friendly

Was this review helpful?
Company Response

Thank you Lui for you comments. Our technicians are well versed in most brands and models. We are very proud of our technicians’ knowledge. Our goal is to get the job done in a timely manner to our customers’ expectations. It was our pleasure to have been of service to you.

Lan
Lan
1 review Markham, ON
10/10

Washer Repair

Scheduling an appointment was easy. Mat was on point with his assessment and come back to do the repair promptly. He was very helpful in explaining what’s wrong and went on to explain the options we have. Service was done quickly and professionally. I wouldn’t go with anyone else for my appliance repairs.

Was this review helpful?
Company Response

Thank you for sharing your experience with Pro Appliance. We understand how frustrating a broken appliance can be. Our goal is to make the repair process as quick and easy as possible for our customers and to provide them with the information they need to make the decisions that work best for them. We take pride in our technicians’ experience and knowledge, and in their ability to guide our customers through the service and repair process. We will be sure to pass along your kind words to Matthew and look forward to helping you with any appliance issues needed in the future.

cadj78
cadj78
1 review Vaughan, ON
10/10

LG

The tech arrived at our scheduled time and diagnosed the problem right away with my LG machine He was very polite and answered all questions I had. I will for sure use them again with any issues with my appliances in the future.

Was this review helpful?
Company Response

The tech arrived at our scheduled time and diagnosed the problem right away with my LG machine He was very polite and answered all questions I had. I will for sure use them again with any issues with my appliances in the future.

Stephanie
Stephanie
1 review Vaughan, ON
10/10

Dishwasher Repair

The Pro Appliance technician, Matthew, was extremely professional: he called in advance and arrived on schedule. He clearly explained the issue and was very thorough in troubleshooting the solution. We got our dishwasher back! Pro Appliance is our go-to for appliance repairs and we highly recommend them to everyone. Thank you Pro Appliance.

Was this review helpful?
Company Response

Thank you for that kind review, Stephanie. We take pride in our employees’ Professionalism. Our goal is to arrive on time, diagnose the problem as quickly as possible and communicate to our customer what needs to be done to correct the problem. It was our pleasure to have been of service to you. We look forward to assisting you in the future.

Pat
Pat
2 reviews Markham, ON
10/10

Dishwasher installation

Teriffic job. Matthew was great. On time , clean and honest. To be able to trust when spending so much money is a relief!

Was this review helpful?
Company Response

Thank you, Pat for your review. Honesty is always the best policy! As a company we strive to
meet our customers needs by arriving on time and being cost efficient. Having our customers trust in us is very important. It was our pleasure to have had the opportunity to be of service you.

Steve
Steve
2 reviews Kleinburg, ON
10/10

Dishwasher

Top shelf in dishwasher broke- side sliders.
Called yesterday, appt set for sometime between 8-9 this am
Arrived at 8am. Completed job in 25 minutes
Great service and pleasant guy
Very nice to do business with

Was this review helpful?
Company Response

Thank you for your feedback Steve. We do our best to arrive in a timely manner and get the task at hand done to our customers satisfaction. It was our pleasure to have been of service to you. We look forward to helping in the future with any needed repairs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pro Appliance Ltd.

Since 1980, Pro Appliance has been committed to providing the most reliable and dependable service to our customers, at affordable rates. We carry a wide selection of factory authorized parts, right in our vehicles, allowing us to repair your household appliances in a timely and cost-effective manner.

Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
• Refrigerators
• Gas & Electric Stoves
• Front & Top Load Washing Machines
• Gas & Electric Dryers
• Dishwashers
• Freezers
• Ovens
• Cooktops
• Ice Makers

We Service:

Whirlpool, Frigidaire, GE, Kenmore, Maytag, Kitchen Aid, Inglis, Amana, JennAir, Subzero, Beaumark, Bosch,Caloric, Coldspot, Dacor, Danby, Hotpoint, Kelvinator, Magic Chef, McClary, Moffat, Roper, Samsung, Westinghouse, Woods,

CATEGORIES
Appliance Repair
SERVICES
Our fully trained technicians are licensed to service a wide range of electric and gas powered household appliances including:
BRANDS
Admiral, Amana, Beaumark, Bosch, Caloric, Camco, Coldspot, Dacor, Danby, Electrolux, Estate, Frigidaire, GE, Gibson, Haier, Hotpoint, Inglis, Jenn-Air, Kelvinator, Kenmore, Kitchen Aid, Magic Chef, Maytag, McClary, Modern Maid, Moffat, Roper, Samsung, Sears, Speed Queen, Westinghouse, Whirlpool, White-Westinghouse, Woods
WEBSITE
http://www.proappliance.ca
YEAR ESTABLISHED
1980
PAYMENT METHOD
Visa or Mastercard
LICENSES
Gas/Appliance Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturer Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.