I set an appointment for the guy to come out and look at and possibly fix my dishwasher. He switched out a part for us that we already knew about and had. replaced the pump (which he had a part in his vehicle) and tightened it into the counter. I was quoted $69 for the visit which will be deducted from the labor cost if any repairs are done. When the guy looked at everything he told me it will be $130. plus tax. I said lets do it and he proceeded. When he was done, he gave me a bill for 330. plus tax. His english wasn't the greatest which is why we had different figures, but even still for a solid hours work and a part he was EXTREMELY overpriced and couldn't give me a very good breakdown. It felt like he made up the price and the part price. He was nice but the whole experience felt very shady. They charge apparently per job and the rates are very high. I will NOT be using them again. I learned as well when dealing with someone with a thick accent to get him to write down his quote so I can see it on paper. I would have refused if I had seen 330. rather than 130. but lesson learned.