Ars Repair & Installation

Formerly Appliances Repair Service
Appliance Repair
Vaughan ON L4K 1G6
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Appliance Repair
Ars Repair & Installation
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85%

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Reviews by rating (past 12 months)

Reviews for Ars Repair & Installation

Average customer rating:
9 10 (1101 reviews)

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MILLZ in Toronto
MILLZ in Toronto
1 review Vaughan, ON
10/10

Very Good Service

ARS came out to service your grandmothers dishwasher and service was great. Trustworthy company with amazing phone staff ! Catherine and Daniel were a great help as my grandma is not very tech savvy. Deron was very knowledgeable.

Approximate cost of services:
$300.00
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Shawn
Shawn
0 reviews Richmond Hill, ON
0/10

Unethical

Website says free service call with repair. No viable repair options provided, charged me for $120 + hst for 2 minutes of work.

Then quoted me another diagnostic fee of $400 or more with no guarantee that they can figure out what's wrong with it.

Approximate cost of services:
$120.00
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Company Response

We appreciate your feedback and are committed to addressing your concerns. Please rest assured that $120 + tax is charged for the diagnosis/service call. If you decide to move forward with repair then that amount is always credited to the final repair amount. In regards to guarantee, we have a 30 day guarantee on parts and 90 day guarantee on labour. If you have any further questions and or concerns, feel free to reach out to us and we would be happy to assist

Sean
Sean
1 review North York, ON
10/10

Excellent Repair Service

ARS made my day. Catherine the Call Center lady is professional and very nice, the same with Service Technician Andre are really an asset for ARS. I am an appliance man from Sears Canada, but believe me trust this company with closed eyes. May God Bless them for their families and us.
Cheers and Merry Christmas/ Shahrokh

Approximate cost of services:
$600.00
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Company Response

Your feedback warms our hearts! We're truly appreciative of your kind words and the chance to get your appliance back on track. We will be sure to let them know that their work is not going unnoticed. Cheers to you from the entire ARS Team!

Private User
Private User
Private User reviews Scarborough, ON
0/10

Dishwasher

I contacted LG out of warranty repair for an error code on my dishwasher. They connected me with ARS, when the technician came he claimed that he cannot disconnect the power to the dishwasher to remove it and also would not disconnect the water supply or drainage. He suggested I call an electrician and plumber to have this done for them to do any work. How is this a reasonable request of a customer to repair a dishwasher? How would he know his "repairs" worked if he can't remove or reconnect these basic elements of a dishwasher?

Approximate cost of services:
$300.00
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Company Response

We apologize for any inconvenience you may have experienced. Please reach out to our office with any questions and or concerns regarding service

rani.deol1 in Toronto
rani.deol1 in Toronto
1 review Mississauga, ON
10/10

Washer

Today, Amir from ARS repairs was our technician to fix our LG washer. He was on time, very knowledgeable, very helpful, and knew exactly what the problem was and how to fix it. I was very pleased with the repair service. This is the second time I have called the company and 2 for 2 they provided great service. Thank you ARS.

Approximate cost of services:
$10.00
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Company Response

Your review is very much appreciated! We're grateful for your support and the opportunity to serve you and your appliance needs. With appreciation, the ARS Team.

Jeff in Toronto
Jeff in Toronto
19 reviews Toronto, ON
10/10

Repair of LG washing machine

I contacted LG for flat rate Out of Warranty Support and ARS was one of the possible service providers. They came with parts in hand so they could complete the repair with one visit. I was pleased with their prompt but thorough service. The service person made the repair and tested in a couple of different ways to make sure it has resolved the issue. Thanks ARS!

Approximate cost of services:
$300.00
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Company Response

We truly value your positive experience with our service and recognize the significance of reliable appliances in your daily life. Your satisfaction is primary to us and we greatly appreciate the time taken to to show us your appreciation

Ryan
Ryan
0 reviews Richmond Hill, ON
0/10

Bad Washer Repair Experience

We were directed to ARS by Samsung after our parent's 3-year-old Samsung washing machine broke down. We scheduled an initial appointment that cost nearly $300, with the assurance that the amount would be credited toward the repair charge if we proceeded. After diagnosing the issue as a defective mainboard, we were eager to move forward with the repair. However, we've encountered ongoing delays due to the unavailability of the replacement part. This has left us with a non-functional washing machine and a growing pile of unwashed laundry. Despite following up weekly, our efforts have yielded no results. Adding to our frustration, the receptionist's demeanor has been consistently unprofessional and discourteous. In hindsight, had we known about these challenges, we would have reconsidered spending almost $300 on the initial appointment. This situation increasingly feels questionable, and we caution others to steer clear of this company if they find themselves in a similar predicament.

Approximate cost of services:
$250.00
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Company Response

Thank you for reaching out with your concerns, we're here to assist you. We apologize for your experience thus far as we aim to satisfy all customers. To clarify, our cost for a technician to diagnose an appliance is $120 plus tax and if you decide to move forward with repair, the cost paid for the diagnosis is credited towards your final repair cost. Please do reach out to us with any questions and or concerns regarding our service as we are here to help

Sonny
Sonny
11 reviews Toronto, ON
10/10

Honest Excellect Service

Outstanding service. Just outstanding. Ilya showed up on time, diagnosed the problem, showed me all the missing parts, the improperly installed roller, the defective 7-year-old parts I paid to replace but were just left there just 3 days prior by a different company who ripped me off for more money than this company charged me for the excellent service they actually DID in fact perform. My dryer was sabotaged by the previous company to act like it needed a motor because they were trying to rip me off again. Ilya proved I did not need a new motor at all and also corrected a fire hazard the other company ignored when he cleaned out a mountain of lint that had gathered on top the heater. You can trust ARS and Ilya to do an honest, and thorough and fairly priced job on your appliance repairs.

Approximate cost of services:
$500.00
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Company Response

You've made our technicians day with your review! Your feedback is invaluable, and we're thrilled we could provide assistance for your appliance. Sincerely, the ARS Team.

BB
BB
2 reviews Vaughan, ON
0/10

Samsung Drier Repair

Tried to book appointment to have them come fix my Samsung Dryer. They refused to book an appointment without me first offering them my credit card. They will not give you an appointment time until one day prior. Very poor time management expectations and very little respect for customers time. Expect me to take a whole day off from work and sit around waiting for their technician to arrive. I have complained to Samsung to remove them from their authorized repair companies list.

Approximate cost of services:
$120.00
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Company Response

Thank you for sharing your thoughts with us, we're sorry to hear about your experience. To address your concerns, for out of warranty units we require a credit card on file to place a $1 hold that is reverted after 3 days whether you cancel or continue with service. Another option available to all is our online booking platform which would allow you to pre pay for your service request. If you have any further questions and or concerns feel free to reach out to our office and we would be happy to assist.

Kind regards
ARS Team

JC
JC
3 reviews Toronto, ON
10/10

LG washer repair

Tech arrived on time as scheduled.
Assessed issue provided solutions. No pressure.
Completed the work in a timely fashion , very professional and efficient.
Technician was polite and an extremely good communicator.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to recognize the work our our technician. We're grateful for your support and the opportunity to serve you and your appliance needs. With appreciation, the ARS Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ars Repair & Installation

Repairing and servicing appliances is what we do at appliance repair service Company; therefore get in touch with us whether the appliances are for commercial or home use. We are open 24/7 even over the weekends and the holidays as well; furthermore we do not charge extra if you need the work done immediately.
We have highly qualified staff able to repair any brand of appliances; furthermore we have the manufacturer’s spare parts to ensure a perfect fit for your appliances. We will provide the same day service if you so desire.

CATEGORIES
Appliance Repair
PRODUCTS
Fridge/Refrigerator, Washing machine, Dryers, Dishwasher, Freezer, Electric Oven, Electric cook top/stove
SERVICES
We Repair: Fridge/Refrigerator, Washing machine, Dryers, Dishwasher, Freezer, Electric Oven, Electric cook top/stove
BRANDS
Bosch, Admiral, Jenn Air, Kenmore, Maytag, Inglis, Whirlpool, Electrolux, Thermador, General Electric,Frigidaire, Subzero, LG, KitchenAid, Dacor, Samsung, Viking, AEG, Amana
SPECIALITIES
Bosch, Admiral, Jenn Air, Kenmore, Maytag, Inglis, Whirlpool, Electrolux, Thermador, General Electric,Frigidaire, Subzero, LG, KitchenAid, Dacor, Samsung, Viking, AEG, Amana
WEBSITE
http://www.appliancesrepairservice.ca
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Debit, Credit Card, Cash
LICENSES
TSSA Gas
MEMBERSHIPS
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1-6 mounths
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