Arco Roofing Calgary's Cedar Shake Roof Repair Specialist

Arco had competitive rates, provided a clear and thorough estimate, and the owner Art called personally to walk through the estimate and answer any questions I might have had. The crew showed up as scheduled and performed all the work in a single day while we were away. Fast, efficient, and good pricing, we’ll contact Art again if we need any other roofing work.

Art provided the best communication from quote to finish. We were impressed by the detailed quote Arco Roofing provided, and Art spent time and effort to meet with us face to face and explain in great details. We appreciate his sincerity and the way he managed his business. Compared to a new roof, we saved a lot of money besides extending our roof life by 10 years provided that we maintain it again in 5 years. Thank you Art and recommend Arco to all the shake roof owners.

Review of the Maintenance Work of Cedar Shake Roof
Our home was constructed in 1998 – approximately 19 years old. There were concerns that Cedar shakes were failing because of curling at the ends of some cedar shakes. One of our neighbours had their Cedar Roof repaired by ARCO Roofing Solutions so I went over and spoke with Marc who was doing the work. He said that he will come over and perform an inspection, which he did.

Over the past three (3) years I have been talking to various Roofing companies and they all recommend that I replace the Cedar Shakes with Asphalt shingles; this did not make sense since the Cedar Shakes should last for 50 Years.

Subsequently Art Hassenrueck, the owner of ARCO came to our home to discuss the issues originating from the inspection. Art presented a sketch of the roof showing the areas that needed replacing and indicated that curling at the ends of the cedar shakes is not an issue, replacing them is just for aesthetic purposes. Art also said that Cedar Shakes Roof can last longer than 50 years if maintained properly and advised that Cedar Shakes Roof should be inspected and follow a maintenance program every 5 years.

What got my attention is that ARCO Roofing Solutions is committed to safety on the job. They have a safety program that they follow on all projects:

1. All employees attend and complete a weekly safety meeting, which cover various safety topics that are relevant to roofing work

2. Employees introduce themselves to let owners know that they are here to begin the work.

3. Workers complete a walk around the home so that they can properly fill out the Daily Hazard Assessment form. This helps employees to be aware of the potential hazards that are present at each projects/work sites.

4. Workers fill out the Fall Protection Plan form, which allows employees to start each project with fall protection and safety in mind.

5. One of the employees will go up on the roof and properly install our fall protection equipment and harness anchors.

6. The other employees will also go up on the roof, connecting their ropes and safety harnesses to the properly installed harness anchors.

7. Lastly, keeping a clean jobsite and performing a daily clean up is also a big part of being safe, and this is also something that they do very well.

I have worked on industrial construction job sites and I am very well acquainted with safety on the job so I was very impressed with ARCO owner for including safety in their work process.

There were three (3) employees who came to perform the Work, they were all very courteous and performed the Work in a professional workmanship manner. My wife and I are very pleased with the total project and would recommend ARCO Roofing Solutions for your roofing work. The cost to do the project was in line with industry standard.

Regards,
Ken

I am so glad that I found ARCO.
I was on the verge of replacing the whole roof. All companies who were giving me the quote were saying how bad my roof is.
I was hesitant to replace the roof for other material than cedar. When searching online I found that the best roofing material is cedar. The whole house breaths with this type of roofing. No moisture is being accumulated.
It was a great relief when Art came with the quote for repair. He explained in detail the condition of my roof. He prepared the draft of the whole roof. It was divided in section so I could easily see what has to be done to each section. He counted all shakes that need to be replaced and gave me the exact number. Also, Art pointed to me other section of the roof like chimney or vents that need to be repaired or replaced.
Moreover, Art explained what underlayment will be used and how the shakes will be replaced and what type of security is undertaken to ensure that all workers on the roof are safe.
When the work started the crew were very polite, work diligently and answered all question.
Each day after the work was finished for that day the area around the house was cleaned so no mess was left behind.
I am very happy with this company and would recommend it to everyone.
Very trustworthy and honest.

I chose to contact Arco based on positive feedback from a neighbour.
Art was quick to respond to my phone call, very accommodating with my schedule and provided a clear and detailed quote within a week.
The roofers who came to do the replacement of old/poor shakes were friendly and polite. I came home from work and the roof was complete and there was no other sign that the roofers had been to the house -no mess or leftover bits left behind.
I would recommend Arco Roofing Solutions as they were very knowledgable, professional, gave me a thorough description of the shape my roof was in and what needed to be done to keep our roof in good shape.

Bought a house with a 20 yr old cedar roof that needed some major TLC. The ridge caps were all in poor shape and all needed to be replaced. Together with a number of other shakes needing replacement - it was a substantial job. Also had a section of flat roofing that needed to be replaced as it was worn. Got multiple quotes for the entire roof to either repair it - or replace it. The good news was that the roof (after repair) would last another 20-30 years which made financial, and aesthetic sense to me. After having some miscommunications from another cedar company it was a relief to have had contact with Art from Arco roofing. They came out and thoroughly inspected areas that the other company had missed or neglected to comment on entirely. Art offered a lot of reassurance and education about cedar roofs to a person who just inherited one. The best part about Arco roofing was the communication. There are NO surprise show-ups and timelines or delays are clearly laid out - (so yes expect calls, emails or text messages from Arco which is great!). The crew that came out were very polite, professional, and cleaned up the site well. The flat roofing (non-cedar) section was subcontracted out to Epic Roofing and Art did all the work in aligning schedules so that there would be a good overlap. Haven't noticed any leaks since install but it all comes with a 5 year warranty (including the section Epic did). Would be happy to refer Arco to another homeowner.

We had three estimates, Arco Roofing Solutions offered the most comprehensive estimate, with a diagram of our roof, indicating all the points where repair was needed. Also he took pictures of the shakes that needed to be replaced. He also had the best price for more work than the other two had suggested. He explained us the work that needed to be done. He also gave us a 5 year warranty for the work done.

I have had the pleasure of knowing Art for a few years and he has and is a very honest and respectful person. I do not allow anyone else on my 24 year old cedar shake roof. Art carefully inspects the roof for needed repairs and then spends the time to explain what is required to extend the roof life. The pictures of the needed repairs are very detailed and I trust his expertise and that of his experienced crew. The work is always professionally done including a contract for my own peace of mind. I recommend him for any type of roof work. Robert

So thankful I found this company. Very professional and informative. Fantastic customer service. They came in and did the job they said they would and even fixed an extra issue while they were on the roof. Cleanup afterward was very thorough. My roof looks great! Thanks, Arco!

Art and his team at ARCO did an extensive repair of my 1912 heritage home that required a full overhaul after some hail damage sustained in the August 2015 storm in Calgary. I had contacted several cedar roof repair companies in Calgary however, Art went well beyond any of my expectations. The work was done by his crew that were more than pleasant and took their time to take care of the full scope of the work. Art was personally invested in taking the time to protect the historical value of our home. I found Art to be both trustworthy and honest with his approach to determining the estimate and right up to the completion of the job. My neighbors were more than impressed to see the workers listening to classical music while they were working. The crew was attentive to not disturb my perennial garden and did a thorough job of clean up once completed. I would be more than happy to recommend Art and ARCO for a cedar roof repair. I am a very particular person and Art has left me nothing less than full satisfaction with the experience of having my cedar roof repaired.