Bought a house with a 20 yr old cedar roof that needed some major TLC. The ridge caps were all in poor shape and all needed to be replaced. Together with a number of other shakes needing replacement - it was a substantial job. Also had a section of flat roofing that needed to be replaced as it was worn. Got multiple quotes for the entire roof to either repair it - or replace it. The good news was that the roof (after repair) would last another 20-30 years which made financial, and aesthetic sense to me. After having some miscommunications from another cedar company it was a relief to have had contact with Art from Arco roofing. They came out and thoroughly inspected areas that the other company had missed or neglected to comment on entirely. Art offered a lot of reassurance and education about cedar roofs to a person who just inherited one. The best part about Arco roofing was the communication. There are NO surprise show-ups and timelines or delays are clearly laid out - (so yes expect calls, emails or text messages from Arco which is great!). The crew that came out were very polite, professional, and cleaned up the site well. The flat roofing (non-cedar) section was subcontracted out to Epic Roofing and Art did all the work in aligning schedules so that there would be a good overlap. Haven't noticed any leaks since install but it all comes with a 5 year warranty (including the section Epic did). Would be happy to refer Arco to another homeowner.
- Company Response
Thanks for the review! So happy to hear you were pleased with our work! See you in 5 years!