Windows By Installer

We decided to use "Windows by Installer" to provide and install our windows and doors after getting other estimates. Alex and Dan were priced reasonably and offered us a much wider selection of items of better quality than the competitors. This is a family-owns business, and the pride they take in their work shows. We were provided with all of the information and pricing in writing and there were absolutely NO issues with additional "hidden fees" or "add ons". In fact, when our new storm door came in and was installed, the handle was at the same height as our deadbolt and there was just not quite enough clearance for both. They special ordered a low-profile deadbolt to match my existing hardware and made it right THAT DAY. The service was exceptional, their clean up and finishing impeccable. We so highly recommend Alex and Dan that others in our family have used them and we will be calling them again for our patio door!

Every step from my initial phone inquiry, to the completed project was a great experience. I set up my appointment with ease at the first call. The appointment time was at my convenience. Alex, the owner and his assistant Dan, arrived for the initial look on time. Alex was well informed, quick to zero in on what needed to be done and polite. He said I would receive a call late in the afternoon or early the next day with a price quote. I was called that afternoon with the reasonable price. The next day I called to set up the work day. Once again, the date was at my convenience. The work was set up for the following week. When the day arrived they were here promptly to remove the cracked window carefully and without any mess. They return a two hours later with the new window. The installation was done in under an hour. What more could you ask for really?!

Alex came three times before he even started the job. He came and talked with my husband and gave an approximate estimate of the job. The second time he came and met with both of us, explaining in detail all of our options. The third time he came was for final measurements. He started our job on a Monday and because of weather and sickness was not able to complete the job until the following week. His partner Dan was courteous and professional. They finished the job and we couldn't have asked for better. Alex checked every window to make sure we were satisfied and when my husband made any comments. We would highly recommend Alex and Dan to anyone.

Alex was punctual, and very patient and thorough in explaining the product, the pricing, the warranty and the installation process. Dan came out to do precise measuring. He was also very punctual, polite and professional. I was able to get a Saturday installation date rather quickly. Alex and Dan worked quickly but thoroughly. They paid attention to details, obviously knew what they were doing, and were very polite and friendly. They removed the old windows and frames, and installed the new ones, removed all the old materials, swept and vacuumed, and left my place in beautiful condition. They even solved a tricky situation with my cable cord that needs to get into my room from the roof - they drilled a new small hole so it wouldn't have to come through the window like before. Above and beyond! I'm so happy with my new windows, and look forward to a warm and quiet night's sleep!

I really needed windows in my house because I had wood casement windows that were starting to rot away due to water damage. I found out about Windows By Installer company from a co-worker of mine. I must say from the first encounter to the day of when the work was completed, they were professional, friendly and courteous. Alex and Dan gave me the best casement replacement windows with double pane glass. Alex was nice and reasonable. He gave me his honest opinion about my window choices. By Installer guys were nice and respectful of my property. I love my new windows. I couldn't have asked for a better company. I am very picky about who I contract to do work in my house and I was impressed. I had them measure some more windows in my house because I will be using them again.

Upon receiving our call Alex came out to inspect the job and gave us an estimate. They were willing to just do 1/2 of the windows in the house now and 1/2 at a future date. We scheduled a work date and the job was completed for 8 windows in one day. Alex and Dan were very pleasant and neat and clean about the work. They measured carefully and the windows are beautiful.
We appreciated their promptness and courtesy. 8 windows were expertly installed. All the dirt from the old windows was immediately taken care of. Alex took the old windows and discarded them. All the workers were pleasant. It was a very good experience and I love my new windows. We were shown how to use the windows once they were installed and the job was complete. I would highly recommend Alex and Dan "Windows By Installer".

The work turned out very good and we were very pleased with Alex. They did a real good job and very nice to deal with. It wasn't pressure like other windows companies with prices only good if you sign today. Alex and Dan were efficient as far as when they came into the house to put the windows in, everything was top notch. They cleaned up after themselves. They said the time they were going to be here is when they arrived. They were just very efficient and very good to deal with. As far as installing the windows, everything around the windows had to be popped out and no touch ups of paint or anything needed to be done. It took a full day; they told us it might take 2 depending on what they found. Everything was very professional.

Alex and Vlad, the men who came to install the windows were courteous, expert in their job, and they cleaned up after they were finished.
Now to the windows. The windows are GREAT! They are double hung windows. I immediately could see the difference in them. This alone will save me money in the future. Since the window installation I noticed right off the house stayed warm much longer than usual. Oh! I can't forget to tell you that the bathroom windows come frosted so you don't need curtains in the bathroom if you choose not to use them. Nobody can see inside.
I would highly recommend Alex and Vlad, and their product.

I called for an estimate from By Installer. Alex showed up promptly and gave me a price that was great. AND...I believed in him as soon as I heard "no money needed until the job is complete." Being from Brampton and having been BURNT by contractors who took my money and ran, that was exactly what I needed to hear. I didn't even think about getting another estimate and hired him immediately. His manner makes it clear he is honest and a great worker. I needed new windows throughout my home and basement. Alex told me start date would be around the end of October and he called just as he said he would. The entire job was complete within one day! My house looked like it did when I left for work in the morning. AMAZING!! He will be highly recommended to everyone I know! THANK YOU ALEX and staff!

Excellent! Alex was very professional, explained all the features, prepared estimate quickly. He was quite frank with the approximate times for him and his partner Dan to come to the house to do the final measuring and they called with potential dates for installation. The installers Alex and Dan were very punctual and did a very thorough job, I was very impressed, as I had been concerned about installation of windows in December, but plastic was taped inside before the windows were removed so there wasn't much disruption at all. They did a great job and we are very pleased.