Ace Plumbing

Plumbing
Calgary AB T2R 0L2
Write a Review
Write a Review

HomeStars
Plumbing
Ace Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

47%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ace Plumbing

Average customer rating:
3.9 10 (29 reviews)

Sort by

Gary Bergmann in Calgary
Gary Bergmann in Calgary
2 reviews CALGARY, AB
3/10

Leaking pipe

We recently had a leaking joint under a sink in the bathroom. We called ACE to fix the leak. The plumber was here for about an hour and charged well over the price I would have expected to pay for a simple pipe replacement and valve installation. Having finished my basement myself and knowing what work was involved in replacing the pipe, we paid a very very high premium for this work to be done. While they did a very clean job and the plumber was professional, I cannot say that I would call ACE again without getting other quotes first.

Approximate cost of services:
$0.00
Was this review helpful?
Mr C in Calgary
Mr C in Calgary
2 reviews CALGARY, AB
6/10

Furnace repair

My furnace died during a cold snap so I needed it to be fixed immediately. Ace Plumbing was able to send someone on the same day. This is the type of company that has a flat rate schedule of fees for all the work that they do. This means that they’re expensive, but it also means that they don’t charge by the hour. The fellow who fixed the furnace was very nice, clean, knowledgeable and professional. After diagnosing the problem, he had to leave and go purchase the part required. That meant that the job took many hours but since it was a fixed price service I knew how much I had to pay, regardless of how long it took. In the end, I was generally satisfied with the service, but not sure I would recommend due to their rate schedule (for example, a very simple job could cost hundreds per the flat rate schedule vs. another company that charges per hour + call out fee would be significantly cheaper).

Approximate cost of services:
$600.00
Was this review helpful?
sonam samchok in Calgary
sonam samchok in Calgary
12 reviews Calgary, AB
8/10

sink leaking

this was coupke of years ago but the vanity sink in master bedroom started leaking inside the cupboard and coming onto the broadloom. we called Ace and they came immediately and did a super job stopping the leak. i found the plumber polite and most importsntly honest in his appraisal and final cost. definitely will use again and recommend highly.

Approximate cost of services:
$79.00
Was this review helpful?
HM in Calgary
HM in Calgary
2 reviews CALGARY, AB
8/10

Service

The bottom blew out of our hot water heater one evening. We called ACE the very next day. They were prompt, polite and answered all our questions. They didn't have the water heater we wanted in stock and it would have taken a few days to get here so we decided on the next size up. It wasn't that much of a price difference and we needed it done. The work was done quickly and properly. We haven't had any problems at all. Would have no issues recommending ACE to others.

Approximate cost of services:
$0.00
Was this review helpful?
Sylvia  Clark in Calgary
Sylvia Clark in Calgary
1 review CALGARY, AB
2/10

Product fee

I recently called Ace Plumbing in to fix a leak. They were very pleasant, and worked well...but VERY OVERPRICED. He was here for 2 hours and the bill was over $900.00. The first part was to find the leak $277.0 which took about an hour, 2nd part remove the damaged pipe $277.0 which took 20min, the third $277.0 to replace again 20 min in addition a fee to come out! We were in a bind and needed the leak fixed. However if we had any idea that the price would be so exorbitant we would have used another plumber.
The service was fine, however they are a very overpriced company. I f you need a plumber phone around to others these guys are a rip off.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Make the prices more reasonable.
Any advice to offer fellow homeowners facing a similar project?
Phone around more.
Was this review helpful?
Bruce Malmstrom in Calgary
Bruce Malmstrom in Calgary
4 reviews CALGARY, AB
1/10

Changed faucet in upstairs bathroom, put in some shut off valves

Ace Plumbing has great advertising and friendly, knowledgeable staff, yet charges way too much to do the work that they do. Since using Ace Plumbing to do some work on our prior home in Coach Hill, we have switched to a smaller company that does far superior work with a personal touch.

Approximate cost of services:
$850.00
Was this review helpful?
Vern in Calgary
Vern in Calgary
1 review Calgary, AB
1/10

2 foot drain pipe replacement and clog removal

I had a pipe clog and crack under kitchen sink. Called Ace, plummer was very personable, looked at the job, and sat down for quote. Quoted me a bizzare price (900) which consisted of a lot of "if I need to" prices added. as I already removed the required drywall and knew there was only 16 inches of drain pipe needed I figured it would be no where near the quote.

The pipe was replaced in 20 minutes and he unclogged the drain without snaking it. He then updated the quote but only removed 100 dollars.

The plumber was very personable and seemed to know what he was doing but the price is about triple what a fair market price is.

My recomendation would be "Stay away". Comprable plumbers are far cheaper.

Approximate cost of services:
$800.00
Was this review helpful?
Gary in Shawnessy
Gary in Shawnessy
1 review Calgary, AB
8/10

service

Water heater broke down on holiday weekend, Sunday. Ace contacted and had a plumber at our house within hours to replace water heater. Service a little expensive, but quote was provided prior to work, completed quickly and clean. Have used Ace on a number of emergency calls. great service

Approximate cost of services:
$800.00
Was this review helpful?
Denise Willow Park
Denise Willow Park
1 review Calgary, AB

First Review

1/10

replacement of existing outdoor taps and re-pack of bathtop faucets

A simple job to replace my two outdoor faucets and repack some vintage bathroom taps. The quote was outrageous and they tryed to dig me for a visit. I kicked their rep out without paying a dime. Completed by a competator for less than 200$ rather than the 750$ they qouted!!!

Approximate cost of services:
$750.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ace Plumbing

As the Top Choice Award winner for 2017, Ace Plumbing takes the stress out of calling a plumber. We offer high quality plumbing services performed by expert certified plumbers for your peace of mind. Plumbing problems aren't predictable, but our prompt 24/ 7 emergency service is! Give us a call ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Calgary?