Reviews

10/10

This is our third awning from Rolltec and we couldn't be more pleased! Our first one was about 25 years ago and we have never had a problem with any of them. They easily last 12 to 13 years...and that's without a cover. The guys who came and retrieved the old one and then returned with the new one were great! Very helpful and very friendly. We have only good things to say about dealing with Rolltec. Our only wish is that they open a showroom in Mississauga so we would have a shorter drive ;)

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Company Response

Great to hear back from "experienced" customer. Enjoy your awning!

10/10

I needed some screens re meshed, and as Brock Windows had originally put the windows in, I called, and Michaela in the service department got everything sorted right out. She apologized they couldn't do it while I waited but that they could be done next day. 24 hours after dropping them off I got a call they were ready for pick up! Totally blown away! I was expecting to hear that it would be a week or two at least. And top it all off, my invoice was for much less than I anticipated! Absolutely great customer service! Brock will be getting our next window order when we upgrade!

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Company Response

Hi Bob & Eleanor!

Thank you kindly for your feedback on your recent service experience. We've extended this onto our Service Department, and they're very appreciative. We would be very grateful to have the opportunity to work with you when you do decide to replace your windows.

Kindest regards,
Brock Doors & Windows Ltd.

10/10

Took two rugs in to have their edges repaired after a botched repair job from another store. Was initially shocked by how much it was going to cost, but after they explained what had to be done and then seeing the final result, it was worth the amount. They did a great job! We were very impressed! The shop is not fancy but they sure know Persian rugs. Would definitely recommend their services!

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Company Response

Thank you very much , your comments are very much appreciated. We'll look forward to serving you again next season. Best regards

10/10

From start to finish we had only great service! All the staff, from the office, the warehouse and the installers were great. Very friendly and very knowledgeable. The installers did a very nice job and left everything clean and neat. We were quite satisfied with the price and thought it was fair for what we had done. We would definitely recommend Granite Edge to family and friends without reservation.

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Company Response

Thank you Bob and Eleanor for your wonderful and kind review. The Caeasarstone quartz colour you selected was a great choice. We really enjoyed working you and looking forward to working with you again in the future.

Thank you and Enjoy your new counter top!

Warmest regards,

Granite Edge Team.