Just wanted to say a big ‘Thank You’ Peter, for your great customer service!
When we walked into Custom Aluminum a few weeks ago, hoping to find replacement parts for our 9 year old windows, it was both a surprise and a relief to hear that someone could come out to the house to assess the issues and do all the needed repair work.
It was also a pleasant surprise to open the door and see a familiar face in the gentleman at our door. Still a man of few words, I didn’t catch his name, but he made an impression on us in 2009 for his diligent work ethic and skill, and this visit was no different. As efficient a workman as he was 9 years ago, he assessed all the issues, went to work, and was done in no time.
It is good to know that there are still great companies that believe in, and deliver on customer service. We had referred a few neighbours and friends to CA at the time you had completed the windows, doors and siding on our home. This most recent encounter reinforces why we originally choose your company, and why we would still recommend your services today.
As we were so pleased, we did feel it was important to express our gratitude to you, and the Custom Aluminum staff.
Liz & Donna