The office staff was very friendly and was able to book me in sooner as per my request for a quote. I was first approached by there sales team who came and gave me an estimate. When they arrived they helped me understand what my concerns were and pointed out ways for me to find some cost savings. This is great as the sales team are not out to rip you off. Once we agreed on pricing, they scheduled me in within a reasonable time frame. The crew that arrived understood what they had to do and we did a quick walk through to ensure they were on the same page and I understood the job. I had a party on the Friday and the crew stayed late to finish in time before my guests arrived. Everything is working great and the colours they recommended compliment my home! I am now working with them on getting window and doors quoted! Very happy with my whole experience and service and would recommend this company to family and friends!