Reviews

10/10

After deliberating between several flooring companies, I chose Floors Direct North and I couldn't be happier. From the time I met Faisal, to having excellent installers who took pride in their work, to the plumber who was supplied to me as part of the job, I know I made the right choice. I got a call today after the plumber finished reinstalling the toilet and sink to see if everything was okay. I thought that was great customer service on his end. Today, I was given a floor cleaning kit for my new floors and was told that when I run out of cleaner, I could get more at no charge - that's service!! It's really a tough decision when spending a lot of money on replacing flooring, but you will be very pleased if you choose Floors Direct North. Mohammed and Ben were both friendly, helpful, and made me feel that I made the right choice. When the wrong baseboards arrived, the new ones were replaced right away without hesitation. Faisal, thank you for coordinating everything and helping with my floor choice. The floors look great!!

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Company Response

Hi Ellen, thank you so much for the great review. Buying flooring is difficult enough at the best of times, because it is a huge purchase usually and very difficult to know if you are making the right decision. We are very happy you love your floors and the service we gave you. The cleaner is eco-friendly and it works! - So absolutely, do feel free to top up when you run out.

Kind regards

Jeannie

10/10

Selecting the right professional to come in to your home and do work you need done is a challenging task. Who do you choose when you read so many reviews? After meeting Benny, I had a good feeling about him and decided he was the one. Well, I am thrilled that I chose Benny because not only did he live up to his reputation, but he and Mike did an amazing job on my two ceilings that needed the popcorn to be removed. One room had the builder's original popcorn ceiling, and the second room had been redone with new popcorn and it had been painted which was a more difficult ceiling to work with. Benny, without a second thought, fixed everything and the final product is fantastic. Thank you Benny and Mike for paying attention to detail and going the extra mile to fix up some other areas that needed to be patched. You were both a pleasure to work with and I would highly recommend your company to anyone who wants professionals who truly takes pride in their work. Benny was right when he said I wouldn't get a better painter - Mike was excellent!

1 of 1 people found this review helpful.
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Company Response

Wow thank you so much Ellen it was a pleasure

10/10

I checked around for companies that had good reviews on Homestars, and Century Aluminum came up with great reviews. I contacted Gary and he always promptly responded to my emails. The teams that came to do the job were so pleasant, careful with the work, and left the premises clean. Everything we agreed to was done, and when we spotted some flaws, they came right away to fix them. Gary never asked for a penny until we were satisfied with the job and we were TOTALLY happy. I highly recommend this company for your home repair as they are true to their word.

2 of 2 people found this review helpful.
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Company Response

Ellen,Thank you for the great review! We are thrilled that you are so happy with our service. We hope you are enjoying the new updates on your home :)

10/10

After hearing a recommendation from someone I met once, I called Boris and he was a pleasure to deal with. He helped us work on designing a new front door which came out looking spectacular. Boris is a true professional and his team of installers were exceptional. They cleaned up every scrap of debris, and really took pride in their work. Any questions I had, Boris was there to answer them, and was always available when I called. I would highly recommend this company, in fact, I already have. We have the nicest door on the street, and the siding on our front windows was done exactly as we asked for. Boris' pricing was the best of all the contractors I contacted. What an amazing find!! Thanks for everything!!

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