What A Window Ltd. Windows And Doors Toronto Installation Service

Windows & Doors Installation & Service
100 Hanlan Rd Unit 3 Woodbridge ON L4L4V8
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Windows & Doors Installation & Service
What A Window Ltd. Windows And Doors Toronto Installation Service
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Reviews for What A Window Ltd. Windows And Doors Toronto Installation Service

Average customer rating:
9.4 10 (21 reviews)

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Serge8 in Mississauga
Serge8 in Mississauga
1 review Mississauga, ON
2/10

Large living room window

Bought the window at the end of August and was installed at the end of October. Pricing was good, owner polite and respectful, very attentive at explaining the process. There may be a language barrier between Russian, French and English but nothing mature professional adults cannot get over.

The crew showed up as scheduled and was also polite and appeared professional. The installation was done in a timely fashion and appeared to be well done at first glance. I was to be responsible for the finishing inside the house.

Problems appeared when I started to work on the inside frame. The window is close to 5 feet in height and was off vertical level by over 1/2 an inch. Enough for neighbors and visitors to ask "Why is your window crooked?". I called the owner who would not send the crew back. I did not want a fight so, I decided to let it go and live with a crooked window.

After a few days of reflection, I called the owner back and it was agreed that the team would come back but I had to pay an additional installation fee. That fee would be reduced from the original $10 per square feet to $8 per square feet for a total of $320.00.

The crew showed up and appeared to be unhappy with having to return. After a brief discussion on how I should just leave it, the crew conceded and started the work. Their first obstacle was the wiring for the alarm system. Apparently this is unsurmountable. They proceeded to pry the window without removing the outside aluminum flashing. They managed to get the window level on all sides and secured it back into place.

The window is now out of alignment with the house and is off by about 1/2 inch on it's length. They pushed the top in at one end and the bottom out at the other end. All that so they would not have to re-do the outside aluminum flashing. The cost of which is included in the installation fee.

I can live with this as the window is close to 10 feet long and 1/2 inch is less noticeable however was expecting way more from professionals. The initial savings have evaporated in additional fees and frustrations.

I will not use them in the future.

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Company Response

Dear Mr.Serge

As I noted in our conversation, sometimes you are facing such situation as with this window in you house.
It happens if the wall of the house is not strait (vertical) or original window was not installed according to the level and because of this the existing jambs surrounding the window is also not in the level.
In such case you do not have an ideal way to install new window.
Either you are going to install window according to the level and then you will have a gap between the new window and existing jamb or you will install window adjusting it to existing jumb but then the window will not be in the level.
We installed you window with adjustment to the jumb because othervise with such big size of the window you would have quite big and visible gap between the window frame and jamb inside you house.
You accepted the job, did not express any complains, paid it in full and everything was looking good.
In 5 days you call us with request to come back and reinstall you window according to vertical level even so, as I explain you by phone in such case you will have a quite big gap between window and jamb.
You agreed with this.
You agreed to pay for this re-installation job and I gave you the largest discount I could.
I organized the job to be done immediately at the same day and it was finished this evening.
I am sorry that you are not fully satisfied but onesmore in some cases , like yours, it is no ideal decision to install the window.
Either it will be not in the level or you will have a gap between window and existing jamb.
Any way, thank you for you review, it is very helpful and will help us in the future to avoid such situations explaining to customer in advance very carefully and in details both choices he has to install such window.

Boris Rozin
Owner - General Manager

Private User
Private User
Private User reviews Toronto, ON
10/10

Patio door

We were very satisfied with Boris and his team. The installer was professional, understanding to all my questions and the entire experience was fabulous. I knew exactly what I wanted and the company delivered. I highly recommend this company to my neighbors.

Mr.R.

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Company Response

Thank you very much
Boris

Lucio in Toronto
Lucio in Toronto
1 review Toronto, ON
10/10

Home windows replacement

Boris was very professional and provided good options for what we were looking for. The install team was professional and did a great job. Thanks Boris and team for the great windows. Lucio

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Company Response

Thank you Lucio

HomeStars in Toronto
HomeStars in Toronto
1 review Vaughan, ON
10/10

Highly Recommend What A Window!

We would like to personally thank Boris and his team of workers. I called upon What A Window to install windows and sliding doors in November 2016 and was so pleased that I requested for another installation of windows and steel doors just this past November 2017. Their workmanship and professionalism is uncomparable. They provide an excellent service and we would highly recommend What a Window!

Sincerely,
Mario and Silvana

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Company Response

Thank you very much.
boris

Private User
Private User
Private User reviews , ON
10/10

Mr

We want to thank Boris for the exceptional service that he and his team provided in the installation of our exterior door.
The work was completed fast with superior quality at a very favorable price.
Victor&Ludmila

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Company Response

thank you

Boris

Elena from Markham
Elena from Markham
3 reviews Markham, ON
10/10

Windows installation

I highly recommend this company.Installers were very professional, fast and clean.
Boris is extremely knowledgeable and customer service oriented.His price was very reasonable compared to other quotes we received.Excellent job.

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Company Response

thank you very much

A. Perera in
A. Perera in
1 review Toronto, ON
10/10

House Windows And Door Installment

Boris and his wondrous team were exceptional when installing our windows and doors. The workers worked non stop and hardly took any brakes. We had several windows installed and two doors, and they were placed in a very short amount of time. As for the cost, the money I paid was much less than what others would ask for and it was worth it. Overall, I was very satisfied with the installment project and I would definitely recommend this service to others.

- A. Perera

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Company Response

Thank you very much, Mr. Perera

Boris

Felipe in ??????????
Felipe in ??????????
1 review Toronto, ON
10/10

Changed all single family home windows

Boris came to our house during his time off and was very professional from the beginning. His insights into the job were great and he was very fast. We thought his pricing was very competitive and were extremely surprised at how great a quality we got for it. His installation team worked around the close to finish an entire house (over 34 old windows including one bay) in the rain. They worked quality, professionally, and very clean.
Thank you Boris. This was an amazing experience and you're definitely going to recommend you to friends and family.

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Company Response

thank you very much

Boris

Sharon S in Mississauga
Sharon S in Mississauga
8 reviews Mississauga, ON

First Review

9/10

Replaced basement windows and a kitchen door

Boris came and gave us a quote and we got exactly what we ordered accept for a little dent on the kitchen door. The installers were efficent and worked well.

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Company Response

Thank you

Connie in Scarborough
Connie in Scarborough
1 review Toronto, ON
10/10

Excellent Services and Great Work

We had quite a few windows installed and our front door. We were tough customers, but Boris kept coming back to see us and make sure we were completely satisfied with our choices. He was so patient and even when we found out the style of door we chose was discontinued Boris picked out an even lovelier one.
We are so happy with the world. Everything is perfect.
The gentlemen who came to install the door and windows were very kind and made sure we were happy when everything was finished.
Thank you so much for all your kindness.

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Company Response

Thank you very much

Boris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about What A Window Ltd. Windows And Doors Toronto Installation Service

What A Window Ltd has been installing quality Windows and Doors for over 15 years. Our team is skilled and ready to install your Replacement Windows or Door. Call us today!

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Window Installation, Door Installation, Patio Door Installation, French Door Installation, Front Door Installation, Quality Window Installation
BRANDS
We install a wide arrange of Brand Windows and Exterior Doors
STYLES
We offer a large selection of Window and Door Styles to fit your needs
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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