Reviews


First Review

10/10

We moved into our new home, and we got Blake to touch up and patch up the holes, and re paint certain rooms. He was very good, awesome guy and a sweet deal! Definitely go with this guy!

Approximate cost of services:
$500.00
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6/10

This company was on the ball when we were trying to decide which company to go for to do our roofing job. Once we made the deposit they were hard to get a hold of and when they finally came out we were not given any notice. Overall the work was fine for the cost, but the preliminary work left lots to be desired.

Approximate cost of services:
$8,000.00
0 of 1 people found this review helpful.
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Company Response

Hi Andy, thanks so much for your review! I'd just like to clarify one thing, we never ask for a deposit on any of our jobs. Payment is only due upon completion of work. If you had more than one service done with us, then we may have asked for payment for the work that was completed, but we do not take deposits for work that has not been done. I do apologize that you were not given notice when the work was going to commence. Normally our project manager calls when the materials are going to be delivered, and then the crew boss calls the day before they will be working. I will follow up with them for sure. Thanks again for taking the time to give your opinion. If I can be of any assistance to you, please call me at the office. Tricia Arsenault, Owner/Managing Director.

5/10

They were recommended by our insurance company, and originally were fairly helpful, but once we agreed to have them do our roof they were impossible to get a hold of. They did a decent job, but it was a huge hassle trying to finally get them to come out and do the job.

Approximate cost of services:
$9,000.00
1 of 2 people found this review helpful.
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Company Response

Hello Andy
It has taken some time to track down a possible file based on your name alone; unfortunately, because there is not an identical match to your name it is impossible to trace your project precisely. What we have noted is a project involving a customer whose name is spelled very similarly to yours which was delayed considerably because of trying to correspond for over two months with an inaccurate email address. Then, when we were able to track down the correct email address, we had difficulty getting a response from the person actually responsible for making decisions regarding the file. Obviously, we have no way of knowing if those details applied to your project in particular, but we have listed them to demonstrate to readers of this review some of the reasons for project delays. Thanks again for using Epic Roofing & Exteriors Ltd!

5/10

I bought a dealfind voucher, as well added services to this promo. They were quite nice, however the cleaning and services were average at best. They were to do a move in clean which included the floors, cabinetry, base boards, blinds, etc. I found that the work they did was solid in some respects but very poor in others. I feel that the extra charges they made were unreasonable and expensive. All in all the work was fine, but the cost was not worth it.

Approximate cost of services:
$400.00
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8/10

They came in to do our duct cleaning, and they did an excellent job as they educated me in some basic maintenance procedures in the future. They were very logical and I thought the price was extremely reasonable.

Approximate cost of services:
$50.00
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9/10

They were very helpful in finding me the colours that I needed when we took possession of our new home. The selection was so large I wanted to paint some rooms with new colours! We will definitely be back!

Approximate cost of services:
$200.00
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