Neil who provided the service and his team provided quick efficient service from the quote stage to the final result. Follow up queries I had were addressed quickly and to my satisfaction. I would recommend them.
Thank you for the business and review. Your feedback is greatly appreciated.
After viewing our attic, Neil indicated it was a disaster so I asked how it should be fixed and he itemized each component to correct the problem. The work was reviewed with me at each stage and done on time. Great cleanup after each day's work. We look forward to seeing the results of the work.
Thank you Reg for the business and the review. Creating consistency in insulation values and improving ventilation will help protect your home for years to come.
We had our roof installed in 2012 by Guns N Hoses and have had nothing but problems and concerns since. They made multiple mistakes on our roof and when approached and questioned, seem to turn a blind eye.
Guns N Hoses is not a premium roofing company. They will meet minimum requirements only to avoid being accountable.
Do not be fooled by their pricing. It seems they like to undercut their competitors to earn your business but will not be available should you have future concerns.
Let us be the guinea pig for your home. Learn from our mistake and chose a different company. For the price difference of a few thousand dollars, peace of mind is far more important
Hi MT, Thank you for taking the time to post your review. As I mentioned in my email to you earlier this week, we are truly sorry for all the stress that your ice damming has caused you and your family. We have spent a great deal of time and money trying to make things right with your family and to make you happy. We have not turned a blind eye at all. As a matter of fact, we installed and paid for your entire attic insulation upgrade to help with your ice damming problem, we also paid to upgrade your venting to add ridge vent to your roof to increase even more ventilation to also help with your ice damming problem, and additionally we offered to replace the eaves that were damaged when the ice was removed from your roof.
We did take accountability for not cutting your vent holes bigger than what was previously on your roof when we redid your roof, and we fixed that as well. We were even there removing ice and snow from your roof this winter at no charge. We have been back to your home numerous times, even after being told by you that "Guns N Hoses including any and all of their affiliates and employees will no longer have the privilege of working on our home".
Anyone that has received an estimate from Guns N Hoses and other reputable roofing companies will know that we don't undercut our competitors to earn business. We are usually right in the middle when it comes to price. If we were to undercut our competitors, we would not be in business for over a decade, as 71% of our business is from referrals and repeat clients.
And you are correct, for the price difference of a few thousand dollars, peace of mind is far more important than hiring someone who does not have an established business and undercuts everyone because the companies that undercut everyone else will not be in business when you need their help in the future. Thanks again for your time.
Had GnH insulate over garage- had to cut in access hatches and crawl in to install insulation stops at eves.
Job was much more work than originally estimated - installer Neil was creative in solving problem of hpw to complete and was very professional throughout. Cleaned up site before leaving.
Would recommend GnH.
Thank you for the review and the business ... your garage was a challenge ... but we got her done ! Have a lovely spring and summer sir !
Keith, Kenny and Chad went absolutely above and beyond while working at our home. My husband and I deal with contractors on a daily basis and we wish they all were great as the Guns N Hoses team! They did exactly what they said they would (and more!) and did it when they said they would. Chad even went the extra mile and helped people that came to pick up firewood. Each time we set up a meeting they were on time, called/texted on their way and didn’t rush out of here. Our home is totally transformed and we cannot thank you guys enough!
With the heavy snowfall this winter, I'm sure I'm not the only one who discovered some issues with water seeping into their attic. Based on reviews I read here on Homestars, I contacted Guns N Hoses an was contacted the next day about arranging for someone to come to the house to see what was going on. Neil was fantastic to deal with through the whole process - from the initial visit straight through to improving the ventilation and insulation in my attic (which was not easy to access). Really went above and beyond and I appreciated his straight-forward, honest approach. Highly recommend GNH and Neil in particular! Thanks again Neil!
Thank you for the business and the review. Lower intake ventilation is key to having a functional attic and protecting your home. Your lower level attic soffit was completely blocked, the extra insulation and air movement will protect your home and family for years to come ... take care
We hired Guns and Hoses to re-roof our home and garage. The guys did a great job, were in and out quickly and did a great job cleaning up.
Fair price and good service. We would recommend to anyone looking for a new roof.
Thanks Tom! We really appreciate you taking the time to post a review and for any referrals you send our way!
Neil did an excellent job. From start to finish extremely professional.
Estimate was on time and detailed, providing great tips and clarification. Service was on time, all clean and I could feel the results on the same day.
Strongly recommend them
Your very welcome Pedro. Thank you for the business and the review. Making a difference is why I am in this business. Take care
We recently had Neil to our house regarding insulation issues. The knowledge, professionalism and charismatic approach Neil possess is like non other. He is a wealth of information in all areas and is passionate about his work and the customers he interacts with. Neil and Brent arrived to our home on time and were extremely efficient. We were shown before and after pictures of our attic, kept informed along the way. Their workspace was tidied upon completion.
Neil is absolutely the best is the business!
Thank you for the business and the review. I always do my best to give all my customers a quality informed professional service.
Not just roofing anymore! We are also professional installers of Siding, Eavestroughs, Soffit, Fascia, Attic Insulation & Solar Vents! In addition, we have our Infrared Thermography Certification, and we offer Thermo scans of your home to detect heat loss and moisture issues! Call us now for your FREE VIDEO ESTIMATE!