Guns N Hoses Roofing, Exteriors & Insulation

Roofing
Unit #115 11055 50th Street S.E Calgary AB T2C
Write a Review
Write a Review
Website
HomeStars
Gutters & Eavestroughs
Guns N Hoses Roofing, Exteriors & Insulation
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Guns N Hoses Roofing, Exteriors & Insulation

Average customer rating:
9.4 10 (108 reviews)

Sort by

Valerie in Calgary
Valerie in Calgary
1 review Calgary, AB
10/10

Complete Roof Replacement

I enjoyed working with this company to replace my roof. They gave me an honest assessment, clearly explaining what needed to be done and a detailed invoice for my insurance company. The individuals doing the work were professional and personable from the shinglers to the eavestrough folks.The cost was on par with other quotes I had obtained, but I went with Guns N Hoses because of the people. I felt I could trust them. My roof looks great, and once work was started, it was done in a few days and the clean up was amazing. I didn't find anything left behind!

Was this review helpful?
Company Response

Thank you so much Valerie for your review! We really appreciate it and enjoyed working with you!

Private User
Private User
Private User reviews Calgary, AB
10/10

Attic Insulation Upgrade

A great experience; start to finish. ??

The response to an online request for a quote was immediate and conducted within a few days. We were given a summary of the condition of the attic insulation, to what level of improvement we could expect in the ‘R’ value and other services GnH offered.

We needed new bathroom ceiling fans as they were close to 30 years old, so asked that they be replaced while the crew was in the attic.

A date and time was provided for the work to be completed upon acceptance to the quote, and the completed on that date within the time frame initially provided.

What made this such a great experience was the character and professionalism of all the people we dealt with. So often with projects like this things go south leaving the home owner with regrets. None here with GnH. They took great care with their equipment in our home, completed the work on time and even did the paperwork for our rebate.

Jo & Don

Was this review helpful?
Company Response

As a small family owned business we do our best to treat all our customers as family from start to finish. Thank you for the business and the review. Take care

Nelson Barker in Okotoks
Nelson Barker in Okotoks
1 review Okotoks, AB
10/10

Attic Insulation

We contacted GNH for a quote - Neil contacted us, inspected our house & garage insulation - made recommendations for upgrade - we agreed on a price & time frame - Neil & his hard working helper arrived as scheduled / promised - insulation was installed in a timely manner - I was very happy with the installation & clean-up - our attic now has a R52 insulating value (confirmed by several 'left in place' depth measurement sticks - a very good indication of the overall / uniform depth of the installed insulation - it looks like a total 'pink' blanket, from side to side & end to end - I am sure we will notice the difference, both in comfort & energy consumption - I highly recommend GNH Insulation - Thanks for a job 'well done', Neil!

Was this review helpful?
Company Response

We always do our best to lead the way in providing quality professional services for all our customers. Thank you sir for your feedback and business Take care

Brian Vasseur from Calgary
Brian Vasseur from Calgary
2 reviews Calgary, AB
10/10

Vacuum attic insulation, blow in new R50

Removed old wood chips from 1964 so I could repair wiring and add new lights. Originally planned 2 weeks between vacuum and new insulation and Neil was able to reschedule us when we found more electrical issues than planned. Both times onsite when promised, and they were clean and quiet in spite of the work they had to do. I looked at several companies to do this work and Neil took the time to detail out what needed to be done as well as offer some recommendations on better ventilation for the fans.

Was this review helpful?
Company Response

Thank you Brian. We always work around our customer needs and be as informative as possible. Take care

Cottonwood  in Okotoks
Cottonwood in Okotoks
1 review Okotoks, AB
10/10

Cottonwood

We had GnH do some work for us a year ago and were very satisfied so this winter when we had ice issues we had them in to do work on our roof and attic. They were very professional and job was well done!

Was this review helpful?
Company Response

Thank you for the business and the review.

GJC in Calgary
GJC in Calgary
1 review Calgary, AB
10/10

Attic insulation

Neil who provided the service and his team provided quick efficient service from the quote stage to the final result. Follow up queries I had were addressed quickly and to my satisfaction. I would recommend them.

Was this review helpful? Yes No
Company Response

Thank you for the business and review. Your feedback is greatly appreciated.

Reg in Toronto
Reg in Toronto
1 review Calgary, AB
10/10

insulation update

After viewing our attic, Neil indicated it was a disaster so I asked how it should be fixed and he itemized each component to correct the problem. The work was reviewed with me at each stage and done on time. Great cleanup after each day's work. We look forward to seeing the results of the work.
thanks Neil
Reg

Was this review helpful? Yes No
Company Response

Thank you Reg for the business and the review. Creating consistency in insulation values and improving ventilation will help protect your home for years to come.

MT in Calgary
MT in Calgary
1 review Calgary, AB
2/10

New Roof

We had our roof installed in 2012 by Guns N Hoses and have had nothing but problems and concerns since. They made multiple mistakes on our roof and when approached and questioned, seem to turn a blind eye.
Guns N Hoses is not a premium roofing company. They will meet minimum requirements only to avoid being accountable.
Do not be fooled by their pricing. It seems they like to undercut their competitors to earn your business but will not be available should you have future concerns.

Let us be the guinea pig for your home. Learn from our mistake and chose a different company. For the price difference of a few thousand dollars, peace of mind is far more important

Was this review helpful?
Company Response

Hi MT, Thank you for taking the time to post your review. As I mentioned in my email to you earlier this week, we are truly sorry for all the stress that your ice damming has caused you and your family. We have spent a great deal of time and money trying to make things right with your family and to make you happy. We have not turned a blind eye at all. As a matter of fact, we installed and paid for your entire attic insulation upgrade to help with your ice damming problem, we also paid to upgrade your venting to add ridge vent to your roof to increase even more ventilation to also help with your ice damming problem, and additionally we offered to replace the eaves that were damaged when the ice was removed from your roof.

We did take accountability for not cutting your vent holes bigger than what was previously on your roof when we redid your roof, and we fixed that as well. We were even there removing ice and snow from your roof this winter at no charge. We have been back to your home numerous times, even after being told by you that "Guns N Hoses including any and all of their affiliates and employees will no longer have the privilege of working on our home".

Anyone that has received an estimate from Guns N Hoses and other reputable roofing companies will know that we don't undercut our competitors to earn business. We are usually right in the middle when it comes to price. If we were to undercut our competitors, we would not be in business for over a decade, as 71% of our business is from referrals and repeat clients.

And you are correct, for the price difference of a few thousand dollars, peace of mind is far more important than hiring someone who does not have an established business and undercuts everyone because the companies that undercut everyone else will not be in business when you need their help in the future. Thanks again for your time.

General  in
General in
1 review Okotoks, AB
10/10

Insulation install

Had GnH insulate over garage- had to cut in access hatches and crawl in to install insulation stops at eves.
Job was much more work than originally estimated - installer Neil was creative in solving problem of hpw to complete and was very professional throughout. Cleaned up site before leaving.
Would recommend GnH.

Was this review helpful? Yes No
Company Response

Thank you for the review and the business ... your garage was a challenge ... but we got her done ! Have a lovely spring and summer sir !

Kayla in Toronto
Kayla in Toronto
2 reviews Calgary, AB
10/10

Exterior Transformation

Keith, Kenny and Chad went absolutely above and beyond while working at our home. My husband and I deal with contractors on a daily basis and we wish they all were great as the Guns N Hoses team! They did exactly what they said they would (and more!) and did it when they said they would. Chad even went the extra mile and helped people that came to pick up firewood. Each time we set up a meeting they were on time, called/texted on their way and didn’t rush out of here. Our home is totally transformed and we cannot thank you guys enough!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Guns N Hoses Roofing, Exteriors & Insulation

Not just roofing anymore! We are also professional installers of Siding, Eavestroughs, Soffit, Fascia, Attic Insulation & Solar Vents! In addition, we have our Infrared Thermography Certification, and we offer Thermo scans of your home to detect heat loss and moisture issues! Call us now for your FREE VIDEO ESTIMATE!

CATEGORIES
Roofing, Gutters & Eavestroughs, Siding, and Insulation
PRODUCTS
Roofing Siding Soffit Fascia Eaves Leaf Guard Attic Insulation Infrared Thermography Certification Scans
SERVICES
Residential and Commercial Asphalt Roofing, Rubber roofing, Eaves, Soffit, Facia and Siding
BRANDS
BP, Malarkey, G.E.M. Eurosheild, Da Vinci, Metro Roof Products, etc.
WEBSITE
http://www.gnhroofing.ca
YEAR ESTABLISHED
2006
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, AMEX or Financing as low as $50/month
LICENSES
Fully licensed, WCB protected and insured
MEMBERSHIPS
BBB Accredited, BP Certified Roofer (one of only 7 in Calgary), Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We provide 5 or 10 year workmanship warranties.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.