Guns N Hoses Roofing, Exteriors & Insulation

Roofing
Unit #115 11055 50th Street S.E Calgary AB T2C
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94%

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Reviews by rating (past 12 months)

Reviews for Guns N Hoses Roofing, Exteriors & Insulation

Average customer rating:
9.4 10 (101 reviews)

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MT in Calgary
MT in Calgary
1 review Calgary, AB
2/10

New Roof

We had our roof installed in 2012 by Guns N Hoses and have had nothing but problems and concerns since. They made multiple mistakes on our roof and when approached and questioned, seem to turn a blind eye.
Guns N Hoses is not a premium roofing company. They will meet minimum requirements only to avoid being accountable.
Do not be fooled by their pricing. It seems they like to undercut their competitors to earn your business but will not be available should you have future concerns.

Let us be the guinea pig for your home. Learn from our mistake and chose a different company. For the price difference of a few thousand dollars, peace of mind is far more important

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Company Response

Hi MT, Thank you for taking the time to post your review. As I mentioned in my email to you earlier this week, we are truly sorry for all the stress that your ice damming has caused you and your family. We have spent a great deal of time and money trying to make things right with your family and to make you happy. We have not turned a blind eye at all. As a matter of fact, we installed and paid for your entire attic insulation upgrade to help with your ice damming problem, we also paid to upgrade your venting to add ridge vent to your roof to increase even more ventilation to also help with your ice damming problem, and additionally we offered to replace the eaves that were damaged when the ice was removed from your roof.

We did take accountability for not cutting your vent holes bigger than what was previously on your roof when we redid your roof, and we fixed that as well. We were even there removing ice and snow from your roof this winter at no charge. We have been back to your home numerous times, even after being told by you that "Guns N Hoses including any and all of their affiliates and employees will no longer have the privilege of working on our home".

Anyone that has received an estimate from Guns N Hoses and other reputable roofing companies will know that we don't undercut our competitors to earn business. We are usually right in the middle when it comes to price. If we were to undercut our competitors, we would not be in business for over a decade, as 71% of our business is from referrals and repeat clients.

And you are correct, for the price difference of a few thousand dollars, peace of mind is far more important than hiring someone who does not have an established business and undercuts everyone because the companies that undercut everyone else will not be in business when you need their help in the future. Thanks again for your time.

General  in
General in
1 review Okotoks, AB
10/10

Insulation install

Had GnH insulate over garage- had to cut in access hatches and crawl in to install insulation stops at eves.
Job was much more work than originally estimated - installer Neil was creative in solving problem of hpw to complete and was very professional throughout. Cleaned up site before leaving.
Would recommend GnH.

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Company Response

Thank you for the review and the business ... your garage was a challenge ... but we got her done ! Have a lovely spring and summer sir !

Kayla in Toronto
Kayla in Toronto
2 reviews Calgary, AB
10/10

Exterior Transformation

Keith, Kenny and Chad went absolutely above and beyond while working at our home. My husband and I deal with contractors on a daily basis and we wish they all were great as the Guns N Hoses team! They did exactly what they said they would (and more!) and did it when they said they would. Chad even went the extra mile and helped people that came to pick up firewood. Each time we set up a meeting they were on time, called/texted on their way and didn’t rush out of here. Our home is totally transformed and we cannot thank you guys enough!

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Calgary Resident
Calgary Resident
2 reviews Calgary, AB
10/10

Great Option for Attic & Insulation Work

With the heavy snowfall this winter, I'm sure I'm not the only one who discovered some issues with water seeping into their attic. Based on reviews I read here on Homestars, I contacted Guns N Hoses an was contacted the next day about arranging for someone to come to the house to see what was going on. Neil was fantastic to deal with through the whole process - from the initial visit straight through to improving the ventilation and insulation in my attic (which was not easy to access). Really went above and beyond and I appreciated his straight-forward, honest approach. Highly recommend GNH and Neil in particular! Thanks again Neil!

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Company Response

Thank you for the business and the review. Lower intake ventilation is key to having a functional attic and protecting your home. Your lower level attic soffit was completely blocked, the extra insulation and air movement will protect your home and family for years to come ... take care

10/10

New Roof

We hired Guns and Hoses to re-roof our home and garage. The guys did a great job, were in and out quickly and did a great job cleaning up.

Fair price and good service. We would recommend to anyone looking for a new roof.

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Company Response

Thanks Tom! We really appreciate you taking the time to post a review and for any referrals you send our way!

Pedro
Pedro
2 reviews Toronto, ON
10/10

Attic insulation

Neil did an excellent job. From start to finish extremely professional.
Estimate was on time and detailed, providing great tips and clarification. Service was on time, all clean and I could feel the results on the same day.
Strongly recommend them

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Company Response

Your very welcome Pedro. Thank you for the business and the review. Making a difference is why I am in this business. Take care

MTolley in Calgary
MTolley in Calgary
1 review Calgary, AB
10/10

Attic Insulation

We recently had Neil to our house regarding insulation issues. The knowledge, professionalism and charismatic approach Neil possess is like non other. He is a wealth of information in all areas and is passionate about his work and the customers he interacts with. Neil and Brent arrived to our home on time and were extremely efficient. We were shown before and after pictures of our attic, kept informed along the way. Their workspace was tidied upon completion.
Neil is absolutely the best is the business!

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Company Response

Thank you for the business and the review. I always do my best to give all my customers a quality informed professional service.
Stay warm

J in Calgary
J in Calgary
1 review Calgary, AB
10/10

Attic Insulation and Ventilation

We contacted Guns N Hoses because we were experiencing ice dams on our roof. Neil, from the attic and insulation side of the business, came out to assess. We found him to be pleasant, professional, thorough and very knowledgeable. He clearly explained his findings and laid out options that were reasonable and balanced.

On job day, Neil and his partner Brent arrived on time and got straight to work. They were very respectful of our home and laid down protection for floors, walls, and vehicles. They also cleaned up when they were done. We were especially impressed with Neil's customer focus. He frequently took time out to explain what he was doing and the materials he was using. He also provided regular progress reports along with any findings in the attic (including photos) and options/recommendations for any next steps. All of his feedback was professional, balanced and reasonable. Clearly Neil knows his business and prides himself on delivering quality and value. Brent went the extra mile and provided some assistance with a couple of fussy pot lights. He also provided an excellent tutorial on adjusting these lights. All in all, a very positive experience.

Kudos to Neil and Brent for a job well done. We are very satisfied with this work and highly recommend Guns N Hoses Insulation Services. (J&B Jensen)

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Company Response

Thank you for the business and review. You have a beautiful home and now a functional attic that will protect your home.
Take care

Jim in Toronto
Jim in Toronto
1 review Calgary, AB
10/10

GnH Insulation Services

Neil is a true workmanship professional. He is both insulation product and process knowledgeable and skilled - he knows what he is doing and why. With his partner - Brent - from assessment to execution of the job-at-hand, Neil provided excellent service and even better explanations of what he was doing; including invites to witness the progress of the work. And, they took all the old humidity fans away and any other trash and cleaned up after themselves. JOB WELL DONE!
J Paul

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Company Response

Thank you for the business and the review James.

We always trying to be as informative as possible before, during and after about your insulation project/investment....

Take care and stay extra warm this winter

R. Lawrence in Calgary
R. Lawrence in Calgary
1 review Calgary, AB
10/10

Attic insulation

Neil was on time & called ahead to confirm their arrival. Neil & Brent did an excellent job in replacing a bathroom fan, connecting venting hoses to roof and installing insulation in my attic. They were on time, fast and very curtious. They cleaned up everything before they left. I would highly recommend them to anyone considering having work done in their attic.
R. Lawrence

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Company Response

Thank you Robert for the business and the review ...

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Guns N Hoses Roofing, Exteriors & Insulation

Not just roofing anymore! We are also professional installers of Siding, Eavestroughs, Soffit, Fascia, Attic Insulation & Solar Vents! In addition, we have our Infrared Thermography Certification, and we offer Thermo scans of your home to detect heat loss and moisture issues! Call us now for your FREE VIDEO ESTIMATE!

CATEGORIES
Roofing, Gutters & Eavestroughs, Siding, and Insulation
PRODUCTS
Roofing Siding Soffit Fascia Eaves Leaf Guard Attic Insulation Infrared Thermography Certification Scans
SERVICES
Residential and Commercial Asphalt Roofing, Rubber roofing, Eaves, Soffit, Facia and Siding
BRANDS
BP, Malarkey, G.E.M. Eurosheild, Da Vinci, Metro Roof Products, etc.
WEBSITE
http://www.gnhroofing.ca
YEAR ESTABLISHED
2006
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard, AMEX or Financing as low as $50/month
LICENSES
Fully licensed, WCB protected and insured
MEMBERSHIPS
BBB Accredited, BP Certified Roofer (one of only 7 in Calgary), Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We provide 5 or 10 year workmanship warranties.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.