Reviews


First Review

8/10

My laptop had a cracked screen which rendered my computer useless! I took my computer in to this company and they gave me an estimate and the final price was exactly the estimate. They were friendly and courteous. The only problem occurred when they were late in opening their business and I had to wait in my car for 20 - 30 minutes. So that was a negative. However, overall I was satisfied with their service and pricing and durability of the new computer screen. Now my computer has worked perfectly. I do recommend this business to others in Brampton, ON.

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9/10

We had a problem with our hot water leaking from a tap in the wash basin in our basement. It was causing our water bill to be quite high. When I called this company, the professional plumber arranged an appointment for the next day and was on time. He knew exactly how to fix the problem and his workmanship was clean and exact. Because English was his second language I had to clarify exactly the nature of the problem, however, once he understood he got to work on the project and completed it in a timely manner. I highly recommend this experienced plumber.

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10/10

We needed a good quality indoor broom with fine bristles. The hardware had a good selection of brooms. I purchased one that had high density, fine bristles. I have now owned this item for 10 years and it is still in excellent condition. The staff are friendly and knowledgable at this store. They go out of their way to provide customers with high quailty service. I have purchased many other items at this store and I have found the staff to always be efficient. The prices are reasonable in comparison to the large, hardware stores. The store is also well-stocked. For all these reasons, I highly recommend this hardware store.

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7/10

We needed some matching accessories for our guest bathroom, so I purchased an ivory bath cushion and matching ivory basket. The store was a bit cluttered and the lighting was a bit harsh, however, the prices were reasonable and the staff were friendly. When I purchased the accessories, the service was average. I would recommend this store to others if you are looking for reasonable prices, however, I would not recommend this store to those who need a greater selection of products in terms of colour and quality.

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10/10

I needed a soup ladel so I went over to this company. The store was a bit overcrowded, however, the staff were friendly and helpful. The price of the item was good and the quality was fine. I have had no problems with this product ever since I purchased it. I would highly recommend this company in terms of kitchen supplies.

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First Review

7/10

I needed some custom business cards printed for my small business. So I prepared the custom design, including graphics and brought it over to this company on a CD. They did an OK job of printing my cards for me. However, when I requested the printing job, they said they were pretty busy with "large orders" and it kinda sounded like I was inconveniencing them with my request to complete a small order. On another occasion I went to this company to obtain some coloured paper and they were more patient, respectful and even gave me a discount. So I would recommend this company in terms of price, location and reliability.

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First Review

8/10

I went to Fantasy in Glass to purchase some glass for various art projects. This store has a huge stock of stained glass and fusable glass. The staff are very knowledgeable and have a sense of humour too. The only 2 drawbacks are that the staff are sometimes so pre-occupied with their admin tasks that they sometimes rush the customers when they have lots of questions. So I felt their customer service could be a bit improved upon; however, I do sometimes run into this tendancy when I deal with family-run businesses. The product is a bit expensive; however, they have decent sales on throughout the year to watch out for. They are easy to find, on the Queensway in Toronto and there is ample parking around the back, in the public school parking lot. It is a busy location to drive to with intense traffic. I recommend this store in terms of excellent array of product choice and knowledge of staff. Good store hours too.

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First Review

10/10

I needed to get some glass fused; however, there were no art companies in Brampton who deal with this proceedure. So I discovered a company in Milton, Simply Creative, and they offered this specialized service of glass fusing. They were informative, accommodating and friendly. Their store was easy to find in Milton. When I paid for the fusing, they gave me a discount on the spot, which was a pleasant surprise. This company was pleasurable to deal with on account of punctuality, reliability, pricing and location. I highly recommend this company.

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First Review

8/10

I needed to purchase some dye and permanent fine tipped markers for some projects in my house. I made the trip to Currys in Mississauga and did not find exactly what I was looking for in terms of the dye, but did find an amazing array of options in terms of the permanent fine tipped markers. One sales clerk was blaze in terms of customer service; however, the second clerk was most helpful and effcieient. This means I didn't have to waste my precious time searching for the products I needed. The store was clean, organized, brightly lit and easy to find. I was satisfied with the permanet markers; however, I was dissatisfied with the dye as it was not as high quality as I imagined. So the markers were worth the money, but not the range of dyes I purchased.

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10/10

I broke one of our white corelle cereal bowls and so needed to replace it. So I went to the CorningWare Corelle & More store located at Trinity Common in Brampton. The sales people were very polite, respectful and helpful. The store was clean, organized and well-stocked. I had no problem finding what I needed and there were ample staff to help me purchase my product in a timely manner. The price of the product was well worth it. I highly recommend this store to you.

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7/10

We needed a home alarm system but did not want to pay too much. So we researched and found that the Monitoring Center cost approximately only $120 plus tax per year. So we went with this company for about 2 years. Since the hardware for the company was already installed, we did not have to pay that extra cost of purchasing and installation of hardware. While we were out, the alarm was tripped and the police came, after the fact. A report was filed, we saw footprints in the snow, so the alarm worked to scare the intruder. That was good. However, it would not have been effective against a professional thief who could make it in and out in 5 minutes, before the police show up. So I recommend this system if you just want to "scare off" intruders. But I do not recommend it if you need greater security for your house. After the alarm is tripped 3 times in a year, the police will not respond. That 3 times per year includes false alarms.

4 of 4 people found this review helpful.
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Company Response

There is guard service available after you have used your 3 York Regional Police false alarm responses. I would further suggest that you change your alarm instructions Hillary...we can change your instructions to suit you and your family's needs which will cut down and/or eliminate any false alarms dispatched to your home moving forward. Please feel free to contact our office or contact me directly, Mirella, Sales Manager 1-866-247-4999 Ext. 2235 and we will be happy to assist you in making these changes.

8/10

We needed a large blind for our dining room in order to adequately cover the sliding door. We wanted a well-priced decorative blind which had a sort of woven grass look to it but which was not expensive. We went to Blinds to Go a couple times to pick out the right colour and right size and weight of blind. They were a bit busy and short-staffed so we had to wait somewhat for help. The customer service was average, nothing to write home about. However, we placed our order and then picked it up. It was ready in a timely manner. Although it was a bit pricey, it was still better-priced than many other blinds / window coverings shops. After it was installed it looked gorgeous and it has held up perfected with no defects nor problems for the last 6 years. Well worth the money spent.

0 of 1 people found this review helpful.
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10/10

Harmsworth has been in business for many decades! It is a tastefully appointed store, family-owned and run, well-organized and clean. The staff are very knowledgable and friendly. They know what they are doing in terms of paint advice and mixing the correct colour. I was very pleased with their superior service and would not hesitate to recommend them! Much better service here than at Rona or other large home stores! Their prices are reasonable in Benjamin-Moore paint is quality, non-splattering paint.

1 of 1 people found this review helpful.
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First Review

7/10

I needed a large piece of black velvet fabric which would serve as a table cloth for my jewellery business. When I purchased it, the store was busy and not very attractive. They were a bit short-staffed but somewhat helpful. The fabric I bought still looks almost brand-new after having used it intensely for the last 4 years. I was pleased with the quality and price of the item but not so pleased with the drab interior and lighting of the actual store.

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10/10

The heavy spring from the garage door mechanism snapped suddenly. So we needed it to be replaced. I researched many companies in Brampton to find the best-priced service and this company was the best. Garfield was polite, punctual, reliable and completed the task effectively. There were no delays and no problems and his price was right!

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8/10

We hired Don Daley from Structurally Sound Inc. He was excellent, very thorough in his reporting. His report included recommendations, which were very helpful in terms of safey and house maintenance. He was expensive, however, so this was our only concern.

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8/10

The floor tiles were well-priced, stylish and fairly easy to cut. I was very pleased with the decorative effect after I laid the tiles. The only negative about the store is that it is sometimes difficult to find staff in such a large store. The older, full-time staff are more knowledgable and helpful than the younger, part-time staff.

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