You get what you pay for - stay away if you value your safety.
They are obviously way understaffed and it takes over 20 minutes to answer your call even if an alarm was triggered - you would have been robbed or possibly even harmed by this time.
This has been the case for years but overlooked due to price until I needed them to answer my call.
Looking for new alarm monitoring company who will truly monitor my alarm - the risk you are taking with TMC is simply not worth it.
Stay away !
- Approximate cost of services:
- Company Response
We apologize for any inconvenience and this is not our usual response time. I cannot locate you in our database ... please contact me directly so we can investigate this issue. Mirella, Sales Manager 1-866-247-4999 Ext 2235 or email firstname.lastname@example.org.