The Monitoring Center

Alarm Systems
2150 Winston Park Drive, Unit 17 Oakville ON L6H 5V1
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Alarm Systems
The Monitoring Center
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88%

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Reviews by rating (past 12 months)
Best of 2017 winnerBest of 2017winner

Reviews for The Monitoring Center

Average customer rating:
8.7 10 (175 reviews)

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Howard Lenick in Oakville
Howard Lenick in Oakville
1 review Oakville, ON
10/10

Install alarm and monitoring

Service was on time and fitted conveniently with my schedule.
The technician was knowledgeable and friendly. I wouldn’t hesitate to refer anyone who needs alarm monitoring. thanks Monitering Centre for securing me as a client.

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Company Response

Thank you for your kind review Howard. Welcome on board ... we appreciate your business!

Smar61 in Oakville
Smar61 in Oakville
1 review Oakville, ON
10/10

Home alarm system

The customer service representatives I dealt with ensured a smooth process and made installing an alarm system an easy process to go through. Great customer service and great company to deal with.

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Company Response

Welcome on board!! We hope to continue servicing your security needs for many years to come. We appreciate your kind review and your business!!

Onnig in Oakville
Onnig in Oakville
1 review Oakville, ON
10/10

home security

i ordered the system when i lived in burbank the system worked perfectly well for me for a year and a half . i had no issues and the monitoring center ran a check of my system once a week . Then i relocated to the san fernando valley and i took my system with me . I scheduled with the monitoring center to have my system reinstalled at my new residence . it was done on time per the schedule date and time thank you to all

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Company Response

Our pleasure ... thank you for your positive review. We hope to be servicing your security needs for many years to come!

Private User
Private User
Private User reviews Toronto, ON
10/10

Alarm

Dealt with the company primarily through email and they were very responsive and thorough in answering all of my questions. Technician showed up in the service window and completed work quickly.

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Company Response

Thank you so much for your positive feedback and welcome on board. We look forward to servicing your security needs.

Don in Toronto
Don in Toronto
1 review Thamesford, ON
10/10

professional experience

Everyone that I interacted with, from the initial inquiry to the final setup was very professional and knowledgeable. Installer was prompt and very particular to ensure wiring would not interfere which future renovations.

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Company Response

Welcome on board Don ... thank you!!!

Karey in Toronto
Karey in Toronto
2 reviews Toronto, ON
3/10

Home Alarm System Installation

For a company that talks a big game on customer service, The Monitoring Center is pretty terrible. Aside from the process of signing up for the service, every interaction with their staff has been unpleasant.
They employ people that have no business being in customer-facing roles.
You get what you pay for.

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Company Response

Hi Karey ... if you could please contact me directly 1-866-247-4999 Ext 2235 so that I can review your situation and assist in a remedy.

Ryan in Toronto
Ryan in Toronto
1 review Toronto, ON
10/10

Excellent customer service

The sales representative I dealt with was very nice and able to answer all my questions. I had some technical issues switching from ADT to the Monitoring Centre, which the whole onboarding team was able to do seemlessly.

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Company Response

Thank you Ryan ... Welcome on board!!!

Lombardo's in Oakville
Lombardo's in Oakville
1 review Oakville, ON
10/10

Alarm Monitoring System

I had other monitoring services before, however by far this has been a wonderful experience. The tech who came to my home and updated the system was great. I highly recommend TMC for any and all of your monitoring needs.

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Company Response

Thank you so much for your kind review!

Abe in London
Abe in London
1 review London, ON
10/10

The Monitoring Centre Full Replacement System

Decided to change Service provider, I was with A.. Before, they could never integrate me into their system, not upgrade me to get a CO monitor on my premises. System was Too old, Contacted TMI, they send Richard, Great Guy, who Re Installed and corrected the Spider nest of wires from previous A.. Company, did this as a Professional Should, and I was up and running in 4 hours.
Would highly recommend this company to anyone looking at Professional, personalized service, because at the end, Personalized service is all it is about.
Great Job TMI, Thanks
Dom

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Company Response

Thank you so much for your positive review. We look forward to servicing you and your family's security needs.

sanerine in Ajax
sanerine in Ajax
1 review Ajax, ON
10/10

Switching service providers for security monitoring

We became dissatisfied with our previous supplier and were considering getting rid of our alarm service. However I checked out the The Monitoring Service Website and decided to give them a try. Excellent customer service on the phone and the technician was very good and professional in the change over. Now have a better service at better cost.
Very pleased so far.

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Company Response

Thank you Sanerine for taking the time to comment on your experience with TMC. We appreciate your business and look forward to servicing your security needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Monitoring Center

Welcome to The Monitoring Center. We offer Affordable ... Dependable ... Full Service Alarm Monitoring 24/7 for ONLY $9.99/mo ... 6 Month FREE Sign Up Bonus. ULC Listed and CSAA 5 Diamond Rated Alarm Monitoring Facility.

CATEGORIES
Alarm Systems
PRODUCTS
We can provide a wide range of alarm products to suit your security needs: *** Portable Panic/Medical Alert Devices Carbon Monoxide & Smoke Detectors Door & Window Contacts Glass Break & Motion Detectors Temperature & Flood Sensors Hold Up Buttons & Remote Keyfobs Wireless Receiver & Sirens Upgrade Kits And More
WEBSITE
http://www.themonitoringcenter.com
YEAR ESTABLISHED
1998
LICENSES
CANASA Membership ... ULC Certification
MEMBERSHIPS
BBB
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