We needed a large blind for our dining room in order to adequately cover the sliding door. We wanted a well-priced decorative blind which had a sort of woven grass look to it but which was not expensive. We went to Blinds to Go a couple times to pick out the right colour and right size and weight of blind. They were a bit busy and short-staffed so we had to wait somewhat for help. The customer service was average, nothing to write home about. However, we placed our order and then picked it up. It was ready in a timely manner. Although it was a bit pricey, it was still better-priced than many other blinds / window coverings shops. After it was installed it looked gorgeous and it has held up perfected with no defects nor problems for the last 6 years. Well worth the money spent.