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Direct Cleaning services

Carpet & Rug Cleaning & Repairing
3665 Kingsway Vancouver BC V5R5W2
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Reviews for Direct Cleaning services

Average customer rating:
0 10 (2 reviews)

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Jen KA from Burnaby
Jen KA from Burnaby
1 review Burnaby, BC

Carpet cleaning

I bought a groupon. When I called to book an appointment I talked to the owner Mark. I also decided to have him do my area rugs and couch. Booked an appointment time and said he would confirm. He didn't, I called him and said he couldn't do it that day, and this went on for 5 times. Finally I got upset, told him I just wanted him to do the groupon stuff,. Anyways he said he was in the car on the way and he never showed. I tried to call but never heard from him again. The most unprofessional
Guy I have ever dealt with, and he is the owner!!

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david in langley
david in langley
3 reviews Langley, BC

First Review


carpet cleaning

These guys were unprofessional from the get go. I bought a group on for $29 and when I called them I was told that it would be weeks or months before they could get to our job but if I agreed to add an extra room for $29, they would come within the next week. I balked at doing this but I needed my son's bedroom carpet cleaned ASAP so I agreed. I was also told that they would do a fantastic job and scotch guard the carpet. They failed to do either of these things and charged me an extra $20 for being more than 20 miles from Burnaby. I will never use these guys again!!!

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