Our basement flooded from melting snow, Restoration 1 was one of three quotes we obtained. They suggested and did remove all damaged materials - luckily in our case just the carpet underpad (and they took the materials with them to dispose of), they sanitized the flooded area and then set up fans and a dehumidifier for proper drying, the equipment was left running for 3.5 days. They laid a carpet runner down our stairs to not cause any damage. The two men that were here doing the initial work were very polite and kind, they answered any questions we had.

My Moms basement had a sewer back up, and the whole basement was renovated by Restoration 1. This company is excellent, they came out immediately to do the clean up, everyone was amazing! Special thanks to Eric, Ashley, Rob, Mierko and Dwight!
Thanks again! Blanche & Debbie

I was referred to this company by Sewer Squad following the flooding of my basement in mid August 2018 due to a massive rain storm at the time; I was told they do great work. they did do an assessment of the situation very quickly; and removed the damaged parts for drying; my insurance paid up; then I was told the repair work could not be scheduled until the end of September. However, I requested an alternate day, as I would be away on holidays at the time, and was given the day of October 15 - the repair manager did show up and assured me that repair work would start later on this week. On October 18 the company contacted me to say that they could not do the work and would I please find an alternate contractor -... needless to say I am one unhappy customer!

Ryan and his team did an amazing job and got us out of stress within the timeframe promised for. I’m extremely happy with his work and he explained me how the job will be done. I’d definitely recommend Ryan for his excellent work.

The fast and thoroughly professional response from Restoration 1, made it possible for our tenant to move back in very quickly after our basement flooded. It also meant that the damage due to flooding was minimized and more than half of the original floor could be saved. The actions from Restoration 1 not only saved time and money, it also meant that we didn't have to move our tenant out, store the contents and then move it all back. The result was not only fast, but reasonably priced and looks great. The attitude and communication made the whole process much easier. Thank you!

Peter and his team did an amazing job on our foundation installation for our garage as well as the garage concrete slab. They arrived early in the morning and worked throughout the evening until the job was done. When inspected by the City of Toronto inspector, Peter was complimented on his workmanship. We have used Peter and his team on other projects as he is very versatile in his skill set and his prices are fair and reasonable.

We walked into a leaky basement with the ceiling coming apart. Plumber arrived and said there was urine in the water. We thought we had a disaster.
We called Chris and his team. They arrived in an hour! They assessed the situation, explained what they would do, and gave a fair honest quote.

They started the clean up and discovered we had a crack in the stack.
Their team dried everything, tore out what needed to go, and disinfected the entire area.

They were professional, did exactly what they said they would, and did it in the time they promised.

They were great and helped fix a messy situation. I would recommend this team to anyone I know.

Crazy February thaw flooded basement of a commercial property. Mario was always there at the agreed time. He put up with the on again, off again request for work to start without attitude. He liaised effectively with the tenant and he reassured me throughout the project. Great communication skills, great service with respect for the client’s time and property. Thank you so much

Restoration 1 helped my wife and I after we had water damage in our basement this past Spring from flooding. After calling them, they quickly arrived on scene and did a great job of removing damaged flooring, moving our contents, and thoroughly drying out our basement. They later completed a renovation in our basement where they replaced all of our basement flooring. Throughout the process, Restoration 1 was very responsive to our questions, performed the work within the timeframe we asked of them, and exceeded our expectations. We couldn't be any happier with the work their team performed - all of the team members were courteous and had a high level of attention to detail. We would recommend Restoration 1 to anyone.