The Preferred Group

Fire & Water Damage Restoration
Toronto ON
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96%

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Reviews for The Preferred Group

Average customer rating:
9.8 10 (10 reviews)

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Pavlos Kontos
Pavlos Kontos
1 review North York, ON
10/10

Flooded Basement

The team effectively dried out my flooded basement, and was very helpful with my lack of knowledge.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for taking the time to write this positive review.

Chris O'Neill
Chris O'Neill
1 review East York, ON
10/10

Satisfied Customer

The Preferred quickly resolved a big sewer backup at my home. Their cleanup and restoration services were great, restoring my property. I recommend their professional and effective team.

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Chris it was a pleasure meeting you. your review means a lot to us.

Sharon
Sharon
0 reviews Toronto, ON
10/10

Water damage clean up.

Our bathroom on the 2nd floor broke and flooded our house. Water was everywhere from 2nd floorto the basement. The Preferred Group was able to work with our insurance campany. The team that came were great. Thank you.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Sharon, thank you for taking the time to write us a review. I am always happy to help. thank you again.

Fatima
Fatima
0 reviews Toronto, ON
10/10

Deep cleaning of my house

The Preferred Group personnel are professional, friendly, flexible, and care about their clients. The products used are not toxic or damaging as most store bought. I will recommend The Preferred Group to friends and family because they will be as happy with their cleaning as I have been. The Preferred Group, I am sure you will love them as much as we do!

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Hi Fatima, thank you for taking the time to write this review. we will be here for the next time you need us. Thanks again Tony.

Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning job

Everything was fine, in my opinion, honestly the service is so fine and the attention of the workers was perfect, thanks for all!!!

Approximate cost of services:
$350.00
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Company Response

Thank you!!!!!

Fernanda in Toronto
Fernanda in Toronto
1 review Toronto, ON
10/10

House cleaning service

Excellent service, they are effective and they did a great job in the house, I am happy and satisfied with the result, I recommend them 100%!!

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

Thank you Fernanda, It's always a pleasure working with you.

Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning

This company is amazing!!

Great service from the cleaning team, they did a great job in my house!! I would totally hire them again!!

Approximate cost of services:
$300.00
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Company Response

Thank you for the review. Tony

Larry
Larry
1 review Toronto, ON
10/10

Deep clean

The cleaning was for a rental house. The tenants moved and I wanted it cleaned before I rent it again. I was very happy with the service that was provided. The people were polite, accommodating and did a fantastic job with cleaning. Thank you.

Approximate cost of services:
$600.00
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Company Response

Thank you, Larry. All the best to you and your family. It’s so wonderful to hear positive feedback about our employees, I’ll pass along the kind words and let them know that they’re doing a great job.

Private User
Private User
0 reviews Toronto, ON
8/10

Full 3 bedroom house

Very responsive when we called. Did a thorough job. Highly recommended for a single family home like ours.

Approximate cost of services:
$439.00
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Company Response

It was our pleasure to work with you. Thank you!

Kelly
Kelly
1 review Toronto, ON

First Review

10/10

Clean up

One of the big rainstorms from last summer caused water and sewage to come up through our drains. This time we got lucky and called the right company. The guys that came were great and were careful not to get the other parts of my home dirty. They did a great job getting our basement clean and dry. Then they worked with my insurance company and billed them directly. 

Approximate cost of services:
$8,000.00
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Company Response

Thank you, Kelly, for your kind words. We pride ourselves on being very meticulous with keeping the clean areas clean while we clean up.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Preferred Group

The Preferred Group specialises in varied cleaning services, including one time, move in, end of tenancy, deep, pre sale, water damage, and fire damage. The Preferred Group has helped thousands of property owners in the Greater Toronto Area. The Preferred Group is here to assist you with cleaning your home or commercial property. Here at The Preferred, we have the knowledge, experience, and state-of-the-art equipment to respond to any clean up needs from your kitchen and bathroom to emergencies caused by water and fire damage. The chemicals and odor removal products we use during cleaning are eco-friendly. At The Preferred Group, we exclusively use the Benefect line of cleaning products. Benefect products are nature's way of cleaning and killing germs without endangering our health. Benefect products offer all the performance you expect with traditional synthetic chemical cleaners. Benefect products have no need to be rinsed from surfaces after application and will not leave any residue. You do not require personal protective equipment. Benefect Products uses Thyme Oil that has been specially grown & blended to exacting specifications. This ground-breaking botanical technology is proven to kill over 99.99%
Flooded basements can often occur in the Greater Toronto Area anytime there is excessive rainfall or melting snow, which is too much for the city’s sewer and drainage systems. The unfortunate result is widespread flooding. The rush of water is unable to be removed from properties fast enough. Review your insurance policy to determine if you have coverage for this type of loss.​
The Preferred is available to respond to clean up emergencies 24/7.

CATEGORIES
Fire & Water Damage Restoration and House & Apartment Cleaning
PRODUCTS
Benefect line of eco-friendly products
SERVICES
Water damage cleanup Specialty drying and dehumidification Sewer back up decontamination Fire and smoke remediation Restoration Carpet cleaning Mould remediation Asbestos abatement Trauma cleanup Thermal Imagining
WEBSITE
https://www.thepreferred.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
8
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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