5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
24 Glenhurst Road Richmond Hill ON L4B 2C8
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86%

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Reviews by rating (past 12 months)
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Best of 2014 winner 3 timesBest of 2014winner 3 times
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Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (351 reviews)

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Ali
Ali
1 review Mississauga, ON
8/10

Reliable and good

The service provided is great it's available when needed and also cleans the house pretty well I have used them for last 1 year and continue using their services I recommend using the cleaning services if you are moving in or out as well!

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Company Response

Thank you so much for your ongoing trust and interest in pur cleaning services. It is our pleasure to provide our services each time. We appreciate your review and your referal. All the best.

sarem_sh12344
sarem_sh12344
1 review Toronto, ON
10/10

Water damage services

We had great experince with 5 Star emergency crew when we had flood in our home.Tgey were fast and professional. . We got them online. We were very happy with their great emergency services. Our home was back to its pre flood state in 5 days. We are very happy with their restoration and repair services We happily recommend them.

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Company Response

It was our pleasure to help you in your emergency situation. Thank you so much for your great review and very positive feedback. We appropriate your referral. All the best.

Glani
Glani
1 review Markham, ON
10/10

Rug, carpet & upholstery cleaning

Very impressed with their work and professionalism. Job was done perfectly on time and budget. Would recommend to other!

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Company Response

We greatly appreciate your review, your business and your referral. It was our pleasure to provide our services. All the best.
5 Star Cleaning Team

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

Clean house

5 Star Cleaning is a good cleaning service that I would recommend to others if they are looking for a cleaning service. They have been working with us for several months now and have done a great job! Thanks for all your hard work.

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Company Response

Thank you so much for your great feedback and ongoing business. We appreciate your referral. It is always our pleasure to provide our cleaning services. all the best. 5 Star Cleaning Team

Private User
Private User
Private User reviews Burlington, ON
10/10

House Renovation

Hello, there,
We are a custom home builders based in Oakville and we know
It’s not easy to arrange everything and a deep cleaning after the renovation process. We hired professional cleaning service (5 star cleaning) for our Kingcity and Burlington projects for the post renovation cleaning. They did an awesome job. The best part is, they finished the work on time without cutting a corner.

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Company Response

Thank you so much for your trust, your business and your excellent review on our ongoing post renovation services. It was our pleasure each time to provide our services to you guys. We appreciate your referral. Happy Holidays to you all. All the best. 5 Star Cleaning Team

puja in Toronto
puja in Toronto
1 review Toronto, ON
10/10

House cleaning

I have been using their bi weekly house cleaning services for a few months now and it has been a very good experience. Bob & Lisa are very understanding, helpful and professional. Their cleaning staff is hard working & sincere.
I would always recommend them.

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Company Response

Thank you so much dear Puja for your ongoing trust, co-operation-and your business with us. We really appreciate your review and your positive feed back. It is our pleasure to provide our services to you each time. Thanks for referral. Happy holidays. All the best.
5 Star Cleaning Team

HomeStars in Toronto
HomeStars in Toronto
1 review Richmond Hill, ON
10/10

Project manager/ owner

The Five Star team team did an excellent job on the recovery of the water damage that came in from us being a roofing contractor / mechanical equipment and their promptness and professionalism was by far amazing I recommend the services to everybody

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Company Response

We greatly appreciate your co-operation, your trust and your excellent review on our business in couple of times that we provided our water damage services. Thank you for referral. All the best, Happy Holidays.
5 Star Team

Daisy
Daisy
1 review Markham, ON
10/10

Cleaning for House, rugs and runners

Excellent job.....the money that I paid them is worth every penny. I found them on homestars based on great customer reviews. I chose them because i needed a company that can clean my house, rugs and sofa all together as a package although they send different crew for cleaning and rug puck up and for sofa cleaning but all were perfectly arranged by Bob and Lisa at 5 STAR. We are very happy and contented with their cleaning services, punctuality and professionalism.
I highly recommend this company.....I'm a very satisfied client. Thumbs up

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Company Response

We appreciate for taking time to write about your very positive feed back, excellent review and about your amazing experience with our one stop cleaning services where all can be arranged with the same company with special great cost. It was our pleasure to provide our services to you in your beautiful house. Thank you for your referral. Looking forward to provide our services to you in future. All the best. 5 Star Cleaning Team

Sam
Sam
1 review Markham, ON
10/10

House and carpet cleaning package

We where moving to new house and need full package house and carpet cleaning Service, 5 Sstar was refred to us by a friends who user the recently and was very happy. Bob arramge for cleaning crew care in online shaye early morning and fdid the cleaning and then carpet cleaning crew care in and did the carpet cleaning. We where very happy with the great, effivient, profesdional Service. We Will user their Service again and we happy recomendation them to others

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Company Response

We do our best to provide our greatest services. We are glad we could meet your expectation. Your acknowledgement and appreciation of our services are greatly valued and appreciated. Thank you so for your great review and your trust in our services and very positive honest experience. We appreciate your recommendation. Your referral is our business card. All the best. 5 Star cleaning Team

Akos in Toronto
Akos in Toronto
1 review Toronto, ON
0/10

The Worst post Renovation cleaners ever

I called 5 Star's for my cleaning my newly bought bungalow post renovation on November 24, 2018. On the phone they are nice and courteous and give you all the reassurance of quality work as they have been in business for over 20 years. When they come and do the work it is a different story, they make sure they take longer than required but just do a shabby job, I called the office afterwards Lisa and the husband to raise my concerns and since they had taken my credit card details before booking and they can charge you , they talk to you any how , infact in a very very rude manner and say some words to you you wonder if these are the nice people ypu spoke to earlier before the contract., My word of advice to any one is dont trust them , they do not work for you, all they care about is the money which they make sure they get your credit card details before they come out and do your work, their cleaning makes your house more dirty than before,...............Never again 5 Stars

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Company Response

Hi Akos,

We sincerely apologize. Our goal is to always provide and exceptional customer service and high quality work.
We are sorry you had a bad experience with our service, your feedback is very valuable for us. We will be working hard on ensuring all of our employees are respectful and diligent. 5 Star Cleaning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

24/7 FLOOD EMERGENCY,WATER DAMAGE RESTORATION SERVICES
RUG CLEANING,RUG REPAIR, RUG APPRAISAL, CARPET CLEANING & UPHOLSTERY CLEANING, POST RENOVATION ,HOUSE & OFFICE CLEANING, RESIDENTIAL & COMMERCIAL AREAS IN TORONTO & GTA.

Head Office, Richmond Hill Location:
24 Glenhurst Road
Richmond Hill ON L4B 2C8
416 315 7562
416 270 7717
289 597 5888
Toll Free:1855 697 9889

CATEGORIES
Fire & Water Damage Restoration, Renovation Cleaning, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Mold Detection & Removal
PRODUCTS
GREEN, ECO FRIENDLY, NATURAL AND ENVIRONMENTALLY SAFE PRODUCTS FOR BOTH TO HUMAN AND PETS, AND ALLERGIES FREE SOLUTIONS. ANTI ALLERGIES SOLUTIONS. SAY NO TO CHEMICALS!!!!
SERVICES
SERVICES:24/7 FLOOD EMERGENCY, WATER DAMAGE RESTORATION, under 2 hours respond in GTA. RUG CLEANING, RUG REPAIR, CARPET CLEANING, HOUSE CLEANING, OFFICE CLEANING, POST RENOVATION, CARPET STRETCHING, SCOTCH GUARDING, STAIN, SPOT & ODER REMOVADEL, ANTI ALLERGEN CLEANING, DISINFECTING, DEODORIZING, MOLD PREVENTION, MOLD REMEDIATION , IN BOTH RESIDENTIAL &COMMERCIAL AREAS IN Toronto and GTA. House cleaning, Office Cleaning, Post renovation cleaning
BRANDS
GREEN CLEANING SOLUTION ECO FRIENDLY PRODUCTS GREENCLEANING SERVICES
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING AND RESTORATION. SERVICES TO OUR MULTICULTURAL COMMUNITIES IN GTA.
SPECIALITIES
OUR FIVE STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS. USING GREEN PRODUCTS , ENVIROMENTALLY SAFE AND ALLERGEN FREE SOLUTIONS. SATISFACTION GARAUNTEED THECLEANTRUST(FORMERLY KNOWN AS IICRC) CERTIFIED AND WATER RESTORATION LICENCE. CERTIFIED MOLD INSPECTION AND MOLD REMEDIATION
WEBSITE
http://5starcleaning.ca/
YEAR ESTABLISHED
1989
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque,
LICENSES
Licenced by IICRC, PMII, CRMI and CLEANTRUST certified for Water damage Restoration & Mold Remeda
MEMBERSHIPS
IICRC Certified Firm, The Economical Insurance Group, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remedaition & Rug and Carpet cleaning Services
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do it professionally
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Gauranteed on our services.
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