Magic Window Innovations

Windows & Doors Installation & Service
75 Rowntree Dairy Rd Woodbridge ON L4L 6C8
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91%
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Reviews for Magic Window Innovations

Average customer rating:
9.3 10 (68 reviews)

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Jessica from Old Toronto
3 reviews Toronto, ON
5/10

I was happy with the quoting process. The installation was efficient and friendly.

However, there was one issue that significantly coloured my satisfaction. When I ordered, I indicated that I want the option of having a window open at night. Corey indicated that this would not be a problem and that he would have the modification made. He did not tell me anything about the modification. After installation, I discovered that this meant an unsightly cut in the frame such that I could have the blind left partially open. However, since you can only open one of the blinds and the screen at once, this is not a solution at all (I will not open a window without a screen!).

When they called to inquire about my satisfaction, I explained the problem. They fully agreed that this was not a good solution and that it would be passed on to Corey. But of course, he never got back to me. The company did, however, send me a letter asking for a positive review and offering to send me a cheque for $50 for a positive review. Thus any buyers should be suspicious of positive reviews.

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Kevan McKenzie in Vaughan
1 review Vaughan, ON
10/10

Fantastic product and impeccable installation. Michele is a wonderful sales person who knows her stuff . Alex and David are top professional who removed / installed (in winter in two days) 19 windows. And everyone in this company is a pleasure to deal with!
40 year warranty and very innovative...love the retractable screens and no cranks !!
km

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M1J 2S3 in Toronto
1 review Toronto, ON
10/10

We are very pleased with the Magic Window that was installed in our home. The installers were very efficient and polite and did the installing in a timely manner.
We certainly will tell our friends and relatives about the Magic Window.

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Barry Peacock from Toronto
3 reviews Toronto, ON
10/10

I decided it was time to replace 23 windows in my 1920's house. I spoke to a friend who had investigated getting new windows at their house and had decided to buy Magic Windows having them installed this past summer and they spoke very highly of their experience. I submitted a request to be contacted through the website and within minutes received a phone call. We set up an appointment for a demonstration and consultation. The salesman called on the appointed day and arrived just before the promised time. He gave a product overview and demonstration, took preliminary measurements, gave me a quote, and told me the next steps. I agreed to proceed. An appointment was set up for the installer to come and take precise measurements and he arrived as promised and was extremely professional. The windows were promised to arrive within 4 - 6 weeks of being ordered. I received a call at about the 3 week mark from the company to book the 3 days required for the install about 2 weeks in advance of the window arrival date . The installers arrived as promised and very neatly and efficiently took out my old windows and installed the new Magic Windows. They did a FANTASTIC job at the finishing required both inside and outside, so the windows fit perfectly and look beautiful. The outside work was done on the 3 coldest days of the winter (minus 10 - 15 degrees celsius) but you would never have known it. The house was tidied each and every day. I love the way the windows open easily, the screens retract, the outside finish matches the exterior of the house, and they have a 40 year (transferrable) guarantee. I am THRILLED with my Magic Window purchase and would have no hesitation recommending the product and the professionals who represent this great company.

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Bill in Warner Robins
2 reviews Toronto, ON
10/10

This was an especially tricky job! Our home is on three levels, including the entire top floor of the Seagram mansion. The great views of the ravine, Don Valley, and city skyline had been messed up by many screens on the old windows. Because of the height, the workers had to set up scaffolding to finish the exteriors. They were very professional, courteous, and efficient throughout.

Most important: our place has been truly transformed, and the results are truly magical. The frame colours match perfectly. Thanks to their unique technology, all screens and blinds are hidden until you pull them out when needed, giving us a clean look and unobstructed view.

Many thanks to Michele, Glenn, and Josh!

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lkorson202@rogers.com from Thornhill
4 reviews Vaughan, ON
10/10

We were quite pleased with how the project of our bay window replacement progressed....from the initial informative and helpful meeting with Alex, the Project Manager, to determine our requirements, to the actual expeditious and clean installation by a very professional crew, to the follow-up refinements by a very attentive and courteous technician. With great satisfaction and confidence....and a 40-year warranty, we now have excellent, well-engineered windows that should provide us with energy savings and higher security.
Kudos to Magic Windows for their courtesy, friendliness, helpfulness, and overall professionalism. We will hire MW for our next window project.

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HomeStars in Toronto
2 reviews Toronto, ON
10/10

Our old windows let in every sound and squeak, from aircraft landing at the Island Airport in Toronto to dogs barking and music blasting. After hearing Michele Gould's advert on the radio, I thought well why not; nothing else has worked and I can't sleep any more. Michele guided me gently through the whole process, letting me know what to expect before, during and after the job. The installers were wonderful young men, thoroughly professional, tidy and careful in their instructions to me. Last night, I put my book aside at 11:25 opened the integrated blinds of my new bedroom windows, and guess what? I saw that last Porter aircraft go over, heading to the Island, and I heard NOTHING. Thanks Michele. Excellent service and an excellent product. Peggy Sloan

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Ron and Ines in Toronto
1 review Toronto, ON
10/10

My first experience with Magic Window Innovations occurred several years ago when the crank on my existing bedroom window stopped functioning. I heard about magic windows and decided to try them. I was impressed with the crankless feature but especially the hidden screens and blackout blind. It was great to look out through clear glass as opposed to a screen.
A couple of years later I replaced my picture windows in the living room, family room and sliding patio doors in the kitchen. They were fabulous. The patio doors functioned smoothly. Two years later I had an issue with e sliding screen. I mentioned it to a rep at their CNE booth and was told the problem would be remedied quickly. The screen was replaced , no charge. Great customer service.
Now we are undergoing a kitchen renovation and needed a new window. We decided to replace the rest of the windows in the house. Michele came out to the house, measured , gave us a quote and helped us with blinds, sun shades and glass options.
Thank you Michele and Magic Windows for a great job! We are extremely happy. The windows look great. Highly recommended!

Ron and Ines
Etobicoke, Ontario

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Allan
1 review Mississauga, ON
9/10

This is a unique product and it really transformed our kitchen into an extension of backyard pool life this summer. Everything was installed in a single day, 4 huge windows replacing 10 old ones and a door wall replacing 2 sets of French doors. For me this was unbelievable considering the size of the renovation, and non-standard inside trim - we used clear cedar that would be varnished, matching the rest of the house interior. This demanded more precision to look good than painted trim (filler can't be used to fill joint gaps) but the crew did an excellent job inside and out. All the old windows and doors and other debris was removed, and everything swept and vacuumed by the crew, by evening.

While the full door-wall opening is the most dramatic visual change over our (20 years old) custom cedar casement windows and doors, the acoustic difference - blocking of outside sounds - is very noticeable as well. We used to be able to talk to the other side of the glass, and hear birds, lawn mowers and other outside activity. We now have to open a window to hear anything.

We did have one small issue with a door screen latch popping out after a week of use (the retention feature is a bit tiny). Magic Windows sent a crew out to quickly make an adjustment. After 3 months of use we're convinced the product will last.

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Malcolm Scott in Toronto
1 review New Tecumseth, ON
10/10

Last spring we replaced all our wood framed windows and patio door with Magic Windows, from the sales person to the finished product was all very professional. We have noticed a huge savings on our heating and cooling bills. Very happy

1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic Window Innovations

SEE US AT CNE AUGUST 21 - SEPTEMBER 7, 2015

There’s no questioning it- we are a different kind of window company. We’re not in the business of selling windows and doors, we are in the business of challenging the norm. We’ve done so since 1979, by introducing revolutionary products that improve the unique connection between indoor and outdoor spaces.

Today, we sell,install distribute, and service a variety of revolutionary,high quality and affordable residential window and door products while maintaining the same care and dedication for our customers that has been our trademark since we first started over 30 years ago.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows, Doors, Window Coverings, Energy Blinds, Retractable Insect Screens,
BRANDS
Dynamic Window Series, Magic Window Series, Ultimate Glider Patio Door, Ultimate Dynamic Glider Patio Door
WEBSITE
http://www.magicwindow.ca
YEAR ESTABLISHED
1979
NUMBER OF EMPLOYEES
70
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
www.magicwindow.ca/warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.