Winford Windows was recommended to me through Marvin Windows, the manufacturer of Infinity fibreglass windows, as their certified dealer/installer for a whole-house window retrofit replacement.
The company's owner, Dixon, is courteous and knowledgeable. We discussed various window layouts based on aesthetics, security, and the ability to enhance natural ventilation in my home. Once I've settled on a scheme I am happy with, Dixon was able to provide a detailed quote on the next day based on rough measurements.
After the quote was accepted, I was introduced to Chris, the foreman of Winford's installation crew. Chris carefully measured each window opening for ordering the windows, explained the installation in detail, and discussed any potential issues he foresees to minimize possible surprises on installation date.
On the date of installation, the crew arrived within the stated time frame. The crew is professional - they worked fast and carefully with great workmanship. Each window is shimmed & leveled properly; air-vapour barriers and gaps sealed with spray foam for air tightness; flashing caps are properly installed with drip edge. The crew were also able to mill custom trim pieces on site for 3 of the windows required new trims.
The crew worked from 9am to 8pm to complete the entire installation: 8 window openings/12 glazed units, within one day. They also cleaned up the site after installation, including the disposal of all old windows.
The windows have been installed for about 2 months now and I am extremely pleased with both the product and Winford's service. There have not been a single drop of condensation on these windows, and the hardware are very easy to operate. I highly recommend Winford to other homeowners interested in a window replacement project.