Winford Windows Inc.

Of the salesmen of four windows companies I have contacted, Dennis Ho of Winford is the only one who is knowledgable about replacement windows. He gave me valuable advice on the type of windows suitable, and advice which I never thought about but am glad that I have heeded. He made an effort to match the colour of the aluminium capping with the existing trim of my house. He was the one who made the final measurements of the windows, unlike other companies where such task is the responsibility of the technician.

Although the installation work took half a day longer than the one day as originally planned, workmanship is certainly the best amongst my neighbouring houses. When the job was near completion, Dennis came in to see that everything is in order and took the time to show me how to operate and maintain the new windows.

I have to advice everybody not to go for this window company!. They're customer service is extremely bad. The installation guy is very careless. They accidentally covered our door bell wire with the aluminum capping and somehow the door bell system for the whole house are not working any more. I told them the problem and they said they will remove the capping and install the new door bell for me, but they're not going to put the aluminum capping back unless we pay an extra $100!! It's their problem who carelessly covered our door bell wire and we need to pay $100 extra for them to put the capping back on???? what a non-sense!!! i called the boss and they boss said i'm wasting his time and he scored at me for 15 mins!!! he said i should pay for the extra installation... but it's not our problem at all!! they made the mistake and they just have to fix the problem for us!! Plus, why is he scoring at me when he is the one who made the mistake????

He even said that my house is too old and things will be broken soon??!! what what????

If you don't want a hard time for installing windows and doors, don't go for Winford!!!!!

Do not go with Winford. The installation team came late on the first appointment by 3 hours and could not finish in one day as promised originally. During the installation, they broke one of my windows which does not need to be replaced. I have to wait more than a month to get the replacement window. When they come the second time, they postponed the installation date without informing us until one hour after the scheduled appointment. The sidedoor was supposed to be insulated, but a large gap was left.

This company is not honest and does not attempt to resolve customer complains in a polite way.

Windows replaced over 10 years ago from Winford Windows. They were very knowledgeable and installed quality windows that have been excellent over the years -- maintenance free too! Had a great crew that removed all of the old windows without breaking any of them and installed the new ones all in one day.

Winford Windows are easy to clean (inside and outside) even on the second floor. Great service, all windows (8 & 1 oversized) were replaced under 3 hours and all old windows were removed from property. Fast & excellent service!