I have to advice everybody not to go for this window company!. They're customer service is extremely bad. The installation guy is very careless. They accidentally covered our door bell wire with the aluminum capping and somehow the door bell system for the whole house are not working any more. I told them the problem and they said they will remove the capping and install the new door bell for me, but they're not going to put the aluminum capping back unless we pay an extra $100!! It's their problem who carelessly covered our door bell wire and we need to pay $100 extra for them to put the capping back on???? what a non-sense!!! i called the boss and they boss said i'm wasting his time and he scored at me for 15 mins!!! he said i should pay for the extra installation... but it's not our problem at all!! they made the mistake and they just have to fix the problem for us!! Plus, why is he scoring at me when he is the one who made the mistake???? He even said that my house is too old and things will be broken soon??!! what what???? If you don't want a hard time for installing windows and doors, don't go for Winford!!!!!
- Approximate cost of services:
- $10,000.00