My husband saw the MW ad on television and suggested to get more information on the products. Though we got quotes from 2 other companies, we were sold on the Magic Windows.
From the initial online contact , to setting up an appointment , to installation was seamless.
When the appointment was set up, we were told that the appointment would be at least 45 minutes.
She was not kidding! The sales rep was thorough in all details of the products.
Windows were promised by time frame indicated by the sales rep.
The installers completed in one day. They ensure that the flooring in the house were covered before starting. Once the windows were completed, the installers ensured the work areas were cleaned up. There were 2 follow appointments for a minor adjustments.
Overall, the staff, installers, were professional and courteous. From the beginning , the experience has been positive.
We are very pleased with the products . The Window wall and the window shades system are our favorite. The window wall gives us unobstructed view of our backyard and the shades , offers no fuss in opening and closing.