Window Mart

Windows & Doors Installation & Service
11474 Winterburn Rd Edmonton AB T5S 2Y3
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Reviews for Window Mart

Average customer rating:
10 10 (61 reviews)

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Peter123 in Edmonton
Peter123 in Edmonton
0 reviews Edmonton, AB
10/10

2 windows and 1 patio door replacement

We were looking to replace two windows and one Patio Door at our house. Window Mart was the company we decided to deal with. The sales representative Tim offer some options for our project. The installation crew arrived on time. They were professional, polite and clean up after them. We are very happy with the product and the service provided by Window Mart team.

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Company Response

Thank you, Peter for taking your time and writing a review for us. We are really happy to know that you had a good experience with our company and we are grateful to have you as reference for our future customers.
Thank you,

Best Regards,
Window Mart Team

Private User
Private User
Private User reviews St. Albert, AB
10/10

Door Installation

We recently purchased a new door. As my husband was tinkering with the new multi point lock system he inadvertently triggered them so they wouldn't close. We called our salesman Kevin Watt late on a Saturday afternoon and he addressed the problem immediately. Thanks Kevin.

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Company Response

Thank you for choosing Window Mart. Your comment is lovely and I'll make sure to pass it along to Kevin. Thank you very much for taking the time to write a review. All the best from Window Mart.
Enjoy your purchase!!!

Darcy
Darcy
0 reviews Calgary, AB
10/10

Extremely happy with 5 windows replaced

Just wanted to say thanks to the salesman Steve and installer Sergei and the girls at the office to provide us the great service. It is really nice to deal with professionals.
We had replaced three windows a couple of years ago and were very sceptical to hire another window company to do the rest of the windows, but we felt right away that we are dealing with a different type of a company when a salesman showed up on time, could explain the whole process and provide an advice about options. We felt we were talking to a friend who had out interest in mind. The price was reasonable and we committed to the services and did not regret. The installer contacted us to schedule for final measurements and went over the whole installation process with us again and answered all our questions. When it came to installation, we knew exactly what was happening and everything went very smoothly. Special thanks to the installers again, they cleaned after the installation pretty well.
Cannot wait to order the front door next year. Steve already gave us great ideas for the design.

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Company Response

Thank you, Darcy for your review! We do appreciate you took the time to share your experience. We are thankful for your business. It's very important for us to see the customers' appreciation and this is what really inspires us.
Best regards form Window Mart team!

Norman Ellis in Edmonton
Norman Ellis in Edmonton
0 reviews Edmonton, AB
10/10

Windows & doors

My wife and I were looking to replace some windows and doors at our house. We had different companies for the quotes but decided to go with Window Mart. The reason to decide using Window Mart was product hight quality, sales consultant Max Kravchenko was very knologed and not pushing like others companies. He took time to explain the difference of their product versis competitors. They were not the lowest price by the way but we did like it their products, services and the way installation went thru. We are very happy with our decision using Max and Window Mart doing our windows and doors. 1000% recommend Window Mart and Max who is looking doing their windows reno or doors.
Norman Ellis!

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Company Response

Thank you very much for taking the time to write us a review! We are glad to know that our customers appreciate our hard work! Max will be pleased to now that his work is appreciated.
Thank you again for the lovely review! And thank you for choosing Window Mart!
Best Regards!

dawn in Edmonton
dawn in Edmonton
0 reviews Edmonton, AB
10/10

14 windows and 1 door replacement

Some of the best and hardest working individuals with an eye for detail and ascetic. The windows look fantastic and fully lived up to sales pitch and better the expected if I could hire these individuals for all of my renos I would not think twice

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Company Response

Thank you for taking the time to write us a review!
We do our best to provide our customers with top quality product and service and there is nothing more pleasant than your appreciation.Thank you again for taking time to right this review and thank you for choosing Window Mart!

Linda in Westlock
Linda in Westlock
0 reviews Westlock, AB
10/10

23 window replacement

Linda Byers here
On August 6 & 7 th I had 23 windows installed by window mart.
I am completely satisfied with the windows and the professional manner in which they were installed.
100% satisfied and would recommend them to anyone

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Company Response

Thank you for your review Linda! We value very highly the feedback from every customer, and we are glad that you took time to do it for us. Thank you again for your business and thank you for choosing Window Mart!

DEE in Edmonton
DEE in Edmonton
1 review Edmonton, AB
10/10

Product and Service

Last week I had Window Mart come and replace windows in two of my bedrooms upstairs as well as 3 large windows in my living room. What an awesome job. Tahir and Aziz came an hour earlier then I expected them to, they places drop sheets from my living room right upstairs to the bedrooms, there wasn't any mess at all once they were done.
They were very friendly and answered any questions I had. They also fixed my front door which was giving us some problems, what a wonderful job they did on that. I am extremely happy with my beautiful windows and door that is finally installed properly.
This company without a doubt is awesome, prices are very reasonable and the service is great, right from the sales person, the installers and the office personnel. I would recommend Window Mart to anyone looking to replace windows and doors. Thank you Window Mart for the exceptional service and price.

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Company Response

Good day,
Thank you so much for your kind review. We are glad your experience with Window Mart was a nice one and we'll let Aziz and Tahir know how much you appreciate their work. Thank you once again for choosing Window Mart and for any future recommendations. Enjoy your new purchase. All the best!!!

Debbi in Edmonton
Debbi in Edmonton
0 reviews , ON
10/10

15 windows and 2 doors

We live in Drayton Valley Alberta. Andrey Djumayev was the sales manager that came out to give us an estimate. He was fantastic to work with. The windows were installed a week ago and we are very happy with them. One screen had damage so the installer took it back to Edmonton to fix. We picked up the screen on a trip to Edmonton and the staff were very accommodating. We would highly recommend Window Mart to anyone looking for efficient service with a high quality product.

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Company Response

Thank you Debbi for your review! It was a pleasure for all our team to work with you! We wish you all the best and hope you will enjoy your purchase for many years! Thank you again for choosing Window Mart

Best Regards,
Window Mart Team!

Tony in Edmonton
Tony in Edmonton
0 reviews Edmonton, AB
10/10

8 windows replacement

Great installation. Very professional both before and during install. Would highly recommend. Slava was very professional when it came to doing the estimate and providing the quote. Install crew were ontime and did a great job.

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Company Response

Thank you Tony for the good words! We are very happy you had a great experience with Window Mart team!
Thank you for your recommendation! It was a pleasure to have you as a customer.

Best Regards,
Window Mart Inc.

Nick S. in Edmonton
Nick S. in Edmonton
0 reviews Edmonton, AB
9/10

Genuine customer service with some minor miscommunication

From the beginning, I felt that Slava cared about my needs as a customer and wasn't just trying to quote me the most expensive windows I would pay for. I had received a couple other quotes for my windows, and Window Mart was the most competitive, while also making me feel like they were genuinely trying their best to provide me the best service, even if it meant they weren't making top dollar. Slava was very responsive to my questions, answering immediately, or letting me know he needed to find out and telling me when he would return with the information (which he did).

Once I paid the deposit and confirmed the worder, there was a minor confusion that occurred as we approached the installation date. I had asked for an install date and was given one, but I wasn't told at that time that it was a "soft" date as the windows themselves could still be delayed (which happens). However, I wasn't called to let me know that the "soft" date had changed when there was a delay, and I forgot to call them to confirm. It resulted in a bit of an inconvenience in me having to move back a bunch of furniture, but Window Mart was very apologetic and went out of their way to make amends, providing me with a gift card for the trouble.

The day of the installation, the installers arrived exactly when I was told they would be there. I was told to expect 1 or 2 days for the install, and they were done by 730 pm that night. We did a walk through and everything looked great, they even vacuumed up any mess that they had left, we just needed to do a bit of dusting afterward. The only thing we noted that needed to be addressed was some minor drywall damage around the top edges of some of the frames. The installer went to all the affected windows and used caulking to fill in the gap, which we painted over once it was dry and it was just like new.

Overall, very happy to work with Window Mart and I would recommend them to anyone!

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Company Response

Thank you for choosing Window Mart. Your comment is so lovely and I'll make sure to pass it along to team. It's always a huge pleasure to know someone appreciate your day to day hard work. Also our team would like to apologize for the delay and confusion we had prior to installation. We are very thankful for your patience and for choosing Window Mart.
All the best from Window Mart team!!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

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Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Alberta. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own homes.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
http://windowsdoorsmart.ca
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.