Window Mart

Windows & Doors Installation & Service
11474 Winterburn Rd Edmonton AB T5S 2Y3
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97%

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Reviews by rating (past 12 months)

Reviews for Window Mart

Average customer rating:
9.8 10 (100 reviews)

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Pam  in Strathmore
Pam in Strathmore
1 review Strathmore, AB
10/10

Windows

A few years ago we bought windows with a company that is no longer in business. Last year we went with Window Mart.What can I say..We liked the quality. The installation was done very professionally. During this frigid temperatures we called our salesperson on account of condensation forming on our windows. Daria patiently educated us on some "tricks" on preventing this moisture. And today she called us to check if it disappeared. We were pleasantly surprised on this professional service. They are very busy company, but put the clients satisfaction first.
Highly appreciated the excellent customer service!

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Company Response

Thank you for your feedback, we are so glad to hear you enjoyed working with our team. We love hearing when we meet our goal, which is to provide our customers with great product and service, and we are glad to hear you are taking away some new information as well!

Thank you for your business, we hope you enjoy the windows for many years to come!

Regards,
Window Mart Team

Teagan in Calgary
Teagan in Calgary
1 review , ON
10/10

Very happy with Window Mart!

Great all around experience!
Ivan was very nice to deal with as well as the crew that did the installation - professional and friendly. It took just a few moments observing Sergey and Alex at work to gain confidence that our new windows were in the right hands as they were becoming part of our home. Also, our new front door with the side window (I think it's called a sidelight) look gorgeous thanks to the designer glass.
A big thank you to Window Mart!

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Company Response

Thank you for your feedback, we are so glad to hear you enjoyed working with our team. We are happy to hear you not only enjoyed the process, but picked up some lingo as well! We hope you enjoy your new windows, and door with sidelight, for many years to come.

Thank you for your business, and kind words.
Have a great day!

Regards,
Window Mart Team

Wes Chasnow in Chestermere
Wes Chasnow in Chestermere
1 review Edmonton, AB
10/10

Very impressed by Window Mart!

Window Mart delivered on all levels. Ivan was much more thorough in his approach than the sales representatives from other companies, and it was only natural he won us over. Evidently, the product quality was superior, as his detailed comparison revealed. The windows were installed last week and it has been several days now of -20 and below and we are amazed at how well they seem to be insulated. We see no ice buildup around the corners inside like with our old windows and the furnace is turning on less frequently. We can only imagine how much will be saved on heating costs over the years.

Big thanks to Sergey and Alex for doing a great job with installations. It only took them 2 days to get everything replaced in our rather spacious house and in the end it was as clean as before they arrived.

Very impressed by Window Mart. Top score for sure!

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Company Response

Thank you for your feedback. We are so glad you enjoyed working with Ivan, and are enjoying your new, nicely insulated windows. We hope you save lots on energy bills this winter, and we hope you continue to enjoy your windows for many years to come. It was a pleasure to work with you! Thank you for your business, and kind words.

Have a great day!

Regards,
Window Mart Team

2122mama in Edmonton
2122mama in Edmonton
1 review Edmonton, AB
10/10

Installation of 11 windows

Almost all windows in the house were replaced, some windows were enlarged. All windows are good, three ply. The house has become even lighter and warmer. The guys worked very quickly, despite the weather conditions. All the windows were set to the level as requested by the husband, two window openings were enlarged, the guys worked cleanly, they cleaned up the garbage after themselves, vacuums and removed the old windows. I liked their work very much, the windows are of high quality, the staff are professionals, they know their work. The remaining windows will also be changed with the Window Mart company.
Many thanks to Andrey Djumayev, he came to take accurate measurements, made a contract and also made us a discount on the windows and their installation.

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Company Response

Thank you for your feedback. We are so glad to hear you are enjoying your new windows, and to hear you enjoyed working with us! We look forward to working with you again and will be sure to pass this feedback on, so our team can continue to do great work. Thank you for your business, and your kind words.

Have a great day!

Regards,
Window Mart Team

Ann in Edmonton
Ann in Edmonton
1 review , ON
10/10

8 windows replacement

Eight windows in our house have just been replaced by Window Mart. The project started with Slava’s visit. With a demo window, Slava explained their products, answered all our questions, and helped us make the right decision of hiring Window Mart for the job. Alex and his crew came for the installation on scheduled day. They removed the old, installed the new, and made sure everything fit perfectly. After all finishing done, they did thorough clean-up. True professionals! We look forward to welcoming them back for doors replacement.

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Company Response

Thank you for your feedback. We are glad you enjoyed working with us! We are very happy to hear our installation team worked so efficiently, and did such a great job on your windows. We look forward to working with you again, on your doors!
Thank you for your business, and kind words.

Have a great weekend!

Regards,
Window Mart Team

Chelsea in Edmonton
Chelsea in Edmonton
1 review Edmonton, AB
10/10

Windows

I would like to say we have been through a few companies to try to get quotes as well as knowledge about replacing windows. Peter from window mart blows all of them out of the water he was extremely knowledgeable friendly and inviting. No matter how many questions we had Peter had an answer. I would highly highly recommend to anyone looking for a window or a door to contact Peter from window mart you won’t be disappointed.

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Company Response

Thank you for your feedback. We will be sure to pass on the praise to Peter, he will be happy to hear you enjoyed working with him! Thank you very much for your business, and kind words.

Have a great day!

Regards,
Window Mart Team

Maria Luz in Edmonton
Maria Luz in Edmonton
1 review , ON
10/10

8 windows replacement

The Sales Representative Jerry who came to our house to give an estimate was well informed, listened to our needs and worked with us to fit our budget. Installers showed up on scheduled day. The installation went very smooth. The windows look great and everything was cleaned up afterwards. I will certainly use this company again!!!

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Company Response

Thank you for your feedback. We are glad to hear you had such a great experience, and look forward to working with you in the future! Thank you for your business, and kind words.

Have a great day!

Regards,
Window Mart Team

Cathy in Calgary
Cathy in Calgary
1 review Calgary, AB
10/10

Simply outstanding!

The windows that we had were original ones and most of them needed replacement because the wood at the bottom had been deteriorating and we also wanted to increase the energy efficiency of our house considering how much the technology has leaped forward in this 30 year period.

Luckily, our friends recommended Window Mart to us, who did a terrific job for them replacing all the windows, as well as converting their patio door into garden doors.

They did it again! Outright, we were very pleased with the way Ivan explained everything. Oh yes, the praise that our friends Nate and Kayla gave him was well deserved! We felt totally comfortable proceeding with the order right then and there.

We didn't expect anything less from the installers, and thanks to Sergey and his assistant, the work was completed in a timely manner, with no spots left for us to clean. And oh well the windows - aren't they just fabulous to look at and operate! The sliding doors too - we absolutely adore having the blinds built in-between the glass panes, makes them so much more useful!

Could not be happier with the treatment we received from Window Mart and their product. Simply outstanding!

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Company Response

Thank you for your feedback! We are so glad your friends pointed you in the right direction. Our team works hard to ensure a great experience for each customer, and we are glad to hear we met this goal while working with you! We hope you enjoy your new windows and sliding doors for many years to come, and should you need any further work in your home, we hope we get to work with you once again. Thank you for your business, and your kind words.

Have a great day!

Regards,
Window Mart Team

Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible service

void this company, they are unable to complete work on time, will arrange installation dates and then not show up. They do not return calls, and cannot deliver on contract agreements. They leave your yard covered with metal debris. They provide no customer service and are all around unprofessional. If you want quality work completed on time look elsewhere.

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Company Response

Thank you for the review. Every review is important to us! As we discuss unfortunately we can't be in control of the weather. We did had to reschedule the 2 times because we want to make sure the installation will be complete in the best way. Weather is a big factor when it comes to windows installation. As per calls we did book a day for our manager to call you regarding a discount for late installation. If you have any other concerns please contact us at: 780-988-0350

Marge in Calgary
Marge in Calgary
1 review , ON
10/10

Fantastic experience!

We cannot express enough compliments to Ivan and Sergey who we feel did everything they could to make it indeed a fabulous windows & patio doors replacement experience. The first gentleman went through a very engaging presentation that had us emerge afterwards with a good understanding of what we want in our house. Before we only knew that we needed new windows and doors. Great job Ivan!
After Sergey had finished the installations, that understanding turned into conviction, having left us with absolutely no doubt that Window Mart was rightfully chosen to fulfill this project!

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Company Response

Thank you for your feedback. We have heard such great things about Ivan and Sergey this winter, and are glad to hear our customers enjoy working with them so much! We are so glad we could make this an easy and enjoyable experience for you. Thank you for your business, and your kinds words.

Have a great day!

Best Regards,
Window Mart

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.