Lumina Windows & Doors

Windows & Doors Installation & Service
10 Kenneth ave, unit 712 Toronto ON M2N 6K6
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95%

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Reviews for Lumina Windows & Doors

Average customer rating:
10 10 (50 reviews)

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Lou in Toronto
Lou in Toronto
1 review Toronto, ON
10/10

Windows are great!

After a house fire led to a major renovation I needed some windows relatively quickly. Alex was excellent meeting with my wife and I and going through the details of what we needed. It's so great to work with someone who is up front and honest and tells you how it is. Installer came and did a great job. I'm totally happy with my windows and service!

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Company Response

Thank you, Lou, for your great review of the job done at your house. It was my pleasure to meet you and arrange installation of good quality windows for you. Enjoy them!
Alex, Lumina Windows and Doors.

MatthewB
MatthewB
8 reviews Hamilton, ON
10/10

Porch Enclosure

We wanted a porch enclosure to help deal with our escape artist cats. We had a very tricky roof to work with and a number of companies would not even consider the job because of the roof. Alex came all the way from Toronto to Hamilton to make sure they could do the job before quoting - and for them it was no problem. You could really get a sense of the experience Alex had just by talking about the project with him. The installer, Jim, was just as great. It's not very often you see people as exceptionally good at their craft as these guys.

The most telling compliment about this porch enclosure is that people think it was always part of the house. I had a contractor in to do some work before and after the installation and they couldn't even fathom it wasn't there the first time. The enclosure greatly enhances the appearance of our front entry, and the utility of having the extra doors and the wind/rain break is just amazing.

To top it all off, they did this for us in the middle of February. Amazing!! Thanks again Alex and Jim!

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your excellent review. We are very happy that you like your new porch enclosure. In the future, if you require any new windows and/or doors in your house, I'll be very happy to do it for you and will guarantee the quality of our work.

Thank you again for your business,

Alex, Lumina Windows and Doors

chinnie
chinnie
3 reviews Markham, ON
10/10

Porch Enclosure

We found Alex to be very professional and honest when working with him on building a front porch enclosure for our house. The end product exceeded all our expectations. Our installer, Jim, was very pleasant and did a fantastic job with assembling the enclosure. After the enclosure was completed, we contacted Alex to resolve some minor issues with the caulking. He responded in a very timely manner and Jim fixed the issues within the week. Overall, we would highly recommend Lumina Services for anyone looking to install a porch enclosure for their property.

J & C

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Company Response

Thank you very much for your business. We are very happy that the job was done to your satisfaction. We are glad your trust in Lumina company was paid off. In the future, whenever you require windows or door replacement in your house, we'll be happy to assist you.

Thank you again for your nice review,
Alex, Lumina Windows

Private User
Private User
1 review Toronto, ON
9/10

Porch Enclosure

I had (last winter) installed a porch enclosure and the overall work and finish was great. I recently opened one of the glass sliders to allow fresh air and it got stuck. I called Alex and he promptly responded and gave me a time schedule. I was happy to note that Alex promptly resolved the issue.

I personally think the prompt after sales service is very important for any product and I am very happy with Lumina services and products.

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Company Response

Thank you a lot for your feedback. I am very happy that the issue with the glass sliders was resolved quickly to your satisfaction. Enjoy your porch enclosure and thank you again for your business.

Lumina Windows and Doors

Private User
Private User
1 review Toronto, ON
10/10

new windows

we hired alex to enclose our porch 7 years ago. we were so happy with his quality, service, and price back then, that we hired him to replace all our windows this year. he impressed us again with the same quality, service, and pricing with the windows. an extra note about his service; he had the widows custom made 4 weeks before any of the other companies i contacted could make them. he helped us with the design options, as new windows are so different from the 30 yr old ones we replaced. he offered to complete the install on a weekend, and a minor glitch in the kitchen window was resolved quickly and professionally. when we are ready to replace our aging front door, we will be giving alex a call. way to go alex! thanks again.

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Company Response

Thank you very much for your excellent review. You are an exceptional customer and it was our pleasure dealing with you. Appreciate your business and please keep in touch.

Thank you again,
Lumina Windows and Doors

Private User
Private User
1 review Whitby, ON
10/10

Porch Enclosure

I was lil skeptical of putting a porch enclosure to not to lose curb appeal of my house. I got three different quotes. But the way Alex dealt with us from start to end was exceptionally professional & awesome! He explained us in detail the material being used and also brought samples. The job was done is time & no surprises. Jim installed it for us and did a great job. If you are looking into durable material and good work with warranty than Lumina Windows & Doors is the way to go!! Thanks Alex & Jim!!

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Company Response

We are very pleased that you are satisfied with the job done by our company. If you ever require any doors or windows replacement, we'll be happy to help you.
Thank you very much for your business!

Lumina Windows and Doors team

Aries Santana  in Toronto
Aries Santana in Toronto
1 review Toronto, ON
10/10

Porch enclosure

I am really happy with my porch enclosure. They did exactly what I wanted and it was professionally done. He answered all my questions.

Amazing job!!
Thank you so much...

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Company Response

Thank you very much Mrs.Santana for your kind comments. We are sorry for the delay in the installation, since the door that was part of the porch enclosure was a special design that you've requested. And it took longer to complete the order then we anticipated. But we are happy with the result and the fact that you are pleased with the job done. If you require windows and doors in your house, please call us back.

Thanks again,
Lumina Windows and Doors.

Jean in Toronto
Jean in Toronto
1 review Toronto, ON
10/10

Windows and sliding door replacement

Alex was referred to me by my neighbour seven years ago. We had our main floor windows installed by Lumina back then. I called Alex back just recently to replace my second floor windows. They did a great job again the second time. Alex is very responsive, answered all my questions and made very helpful, thoughtful suggestions regarding different options available for both windows and doors.

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Company Response

We appreciate your kind words about service Lumina Windows and Doors provided for you. We'll be happy to help you with any project in your house you may do in the future.
Thank you again,
Alex and Lumina Windows Team

Richard from Vaughan
Richard from Vaughan
4 reviews Vaughan, ON
10/10

New front door and sliding glass door off kitchen

This is the third major project we've had done by Alex at Lumina in the last 15 months. First, the enclosure of our front porch with a storm door; then replacement of windows throughout the house; and now a lovely new double front door and glass sliding door off the kitchen. Lumina's products are first-rate, and the service Alex provides before, during and after installation is second to none. We strongly recommend Lumina.

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Company Response

Thank you very much for your nice feedback, Richard. It was our pleasure to have you as a client. We will always be happy to provide you with a good service. All the best to you and your family.
Regards,
Alex and Lumina Windows and Doors.

Fred in Ajax
Fred in Ajax
1 review Ajax, ON
10/10

Porch enclosure,patio doors,new windows

We are very pleased with the first class service by Alex and excellent
workmanship by the installers to complete a really great home
improvement completed at a very competitive price. The complete
project was carried out in a most professional and satisfactory
manner. Thanks again.
Fred

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Company Response

Fred, we appreciate your kind comments about the service done in your house by Lumina Windows. We had installed windows, doors and porch enclosure over a period of time, and you were happy each time the work was done.
Thank you again for being a great customer. Keep in touch.
Alex and Lumina Windows and Doors.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Lumina Windows & Doors

Windows and Doors, Porch Enclosures, Entrance and Sliding Patio Doors Lumina Windows and Doors offers a complete line of replacement custom vinyl windows, doors and porch enclosures with modern designs and quality finish that will fit any home in the Greater Toronto Area, Ontario. All products are Energy Star Quality. ...
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