My husband hired K mikel to do the plumbing for our house re-model. Some of their work was good, some wasn't. Invoicing was disorganized, and records of time spent and purchases made were not straightforward. In the end their was a major dispute on the amount owing, and finally, after convincing the owner to look at my spreadsheet he realized they had made a mistake. Next time, if I had a large job, we would use a better organized company, that us used to doing well on larger scale jobs.