Mixed up hot and cold lines, and put soften water line in drinking tap
Mikel plumbing was incompetent and rude. They mixed up our cold and hot water lines, and hooked up soften water onto hard water line. After returned to assess the problem, Mikel had the audacity to charge us for the examination, which their own plumber confirmed the mistakes. During exam, plumber broke the faucet washer, and blamed it on "a defective faucet". We had no faucet problem prior to them coming. Just the hot/cold mixed up. Jeff the manager as well as staff were dismissive and used swear words on the phone. Jeff biligerently said that they'll remove the visit charge and call it even. They had not taken responsibility of their mistakes, nor compensated for the new faucet that we had to buy. Removing a charge that was not legitimate is not taking any responsibility. Do not use this company. They do bad work, and take no ownership of the problem they created (and admitted).
- Approximate cost of services:
- $1,500.00