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Plumbing
Canada Wide Plumbing & Drain Services Inc.
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94%

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Reviews by rating (past 12 months)

Reviews for Canada Wide Plumbing & Drain Services Inc.

Average customer rating:
9.8 10 (390 reviews)

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Private User
Private User
0 reviews Vaughan, ON
10/10

Flavio at Canada Wide Plumbing is a Class Act

Thank you Flavio for your help. You are a very honest man who cares about the Customer. I initially called another plumber to simply remove a faucet brass ring to replace cartridge, and he bent the pipe then saying I need a new faucet for $1,200. Flavio then came by for a second opinion and was able to help me for just $60 and did not charge me his full service call fee. Flavio is a class act and I highly recommend to anyone. Unfortunately there are a few plumbers out there that are dishonest, giving the profession a bad name. Flavio at Canada Wide is a true gentleman. Thanks you Flavio.
Regards,
Brian

Approximate cost of services:
$60.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent Service

Excellent service to fix our bathtub faucet that was leaking behind the wall. Fixed the problem quickly and efficiently.

Approximate cost of services:
$1,500.00
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Joanne in North York
Joanne in North York
4 reviews North York, ON
10/10

Replaced a 7 foot copper pipe that burst in various spots due to frost.

Flavio and his apprentice replaced a 7 foot copper pipe that burst in various spots due to frost. The job was completed quickly and efficiently. Pipe was also fixed securely to the wall. I am very pleased with the service he provided and at a reasonable cost. I am a repeat customer too.

Approximate cost of services:
$400.00
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Private User
Private User
Private User reviews Kleinburg, ON
10/10

Plugged drain

I had a severely plugged basement drain. It was 20 years worth of grease buildup. As soon as Flavio arrived he showed me the issue. Ive never seen anything like this. Major buildup. Flavio came to the rescue with the right equipment and he was determined to get my problem resolved. He went over and above to clean my entire drainage system. He even showed me the clear drain system with his camera after it was cleared. Incredible. Thank you Flavio!

Approximate cost of services:
$900.00
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Company Response

Thank you for posting this review!
I appreciate it very much. It was a pleasure working with you and resolving the drain issue.
Feel free to reach out if you have any questions or issues down the road, we are available 24/7.
Flavio
(647) 929-1972
Canada Wide Plumbing & Drain Services Inc.

amit.minhas in Toronto, Ontario
amit.minhas in Toronto, Ontario
1 review Toronto, ON
2/10

Fault Faucet & Sink

Look elsewhere. We have been waiting over 3 months for Flavio to fix our sink - an easy job, however he always cancels or has an excuse. He fixed one of our faucets - the cost ended up being $600+ for the part plus his services. We would have been better off buying a new faucet. Not very professional in his business - if it's not a job he wants, expect to be strung along.

Approximate cost of services:
$600.00
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Company Response

Thank you for your feedback and taking time to write a review, however it's upsetting that you have misled people by leaving out very important details in your review.

Unfortunately due to Covid and following the safety guidelines there have been delays completing and accepting new jobs. I agree it did take a long time to do this job, but for good reasons. Our goal at Canada Wide Plumbing is to save our clients money and build a business relationship that will last a lifetime. During Covid the safety of our clients is number one. I will not put anyone's family at risk for money. During the time of this job there was Covid risk in my household and due to my exposure and guidelines, I informed you and all the projects I was working on that there would be delays. I would rather delay any project in order to protect you and any of my clients, than live with the guilt of continuing with the project and endangering you.

As for the cost of the service, this was all down to the type of faucet you had and the need for two trips to fix this. You have a high end $700+ touch faucet and I informed you that it could potentially be covered by a warranty saving you the cost of buying new parts. They are companies that would get the warranty covered part for free and then charge you for it. At Canada Wide, if we can get you the part for free we do not charge you. We do not push new product if we can save our clients money by servicing instead. I talked to the supplier and they said you had to be the original owner of the faucet for the warranty to be applied. They told me they had to deal with the homeowner. I gave you each other's info and you decided to go ahead with the negotiation and purchased the parts from them. I gave you all the options you had to fix the faucet and it was your decision to go ahead and purchase the parts from the company. As for the sink/vanity, you had an undermount sink that came off. It had to be scraped and cleaned and that takes time. I gave you the option to clean it yourself to save money or I could do for a fee. To do this properly it requires it two trips. One day to set epoxy and silicone support underneath and another to reconnect the drain. This work involves more time and should not be rushed.

My labour was $395.00 plus tax and not the $600 you mentioned in the review. I'm willing to show anyone reading this proof of my invoices.

I've been doing plumbing for over 30 years and I've worked for over 15 years building my reputation on HomeStars and I've got hundreds of reviews from my past clients, none of which corroborate with your experience .
It is disheartening to see someone attack your reputation when I was only trying to help you lower your costs and protect your family from the pandemic.

Feel free to give us a call 647-929-1972 if you have any further questions.

David in Vaughan
David in Vaughan
3 reviews Vaughan, ON
10/10

Installation of new Trench Drain

We contacted Flavio for assistance because we had issues with vehicles being parked indoors in our warehouse area that were causing water to pool on the floor from snow melt and rain after being driven and parked inside. Flavio assessed the situation and recommended the installation of a new trench drain system to collect runoff from the vehicles along with a sump pit and sump pump system to separate out any dirt, sand and sediment. Not only did he do an excellent job with the installation of trench drain and sump pump; but he went above and beyond to grind down certain areas of the concrete floor that were uneven to improve the slope to the new trench drain. Great job Flavio!

Approximate cost of services:
$5,706.00
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Company Response

Thank you for your kind words.
Flavio
(647) 929-1972
Canada Wide Plumbing & Drain Services Inc.

Private User
Private User
Private User reviews King City, ON
10/10

Sump pump

Sump pump failed- came after hours and installed the spare pump I have - great service!

Approximate cost of services:
$180.00
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Company Response

Thank you for this great review.
Flavio
(647) 929-1972
Canada Wide Plumbing & Drain Services Inc.

Private User
Private User
0 reviews Thornton, ON
10/10

Clogged kitchen sink

GREAT SERVICE! GREAT RESULTS! GREAT PRICE!

Flavio showed up exactly when he said he would and solved the problem quickly and efficiently. His experience really shows and is definitely a Master Plumber with extensive knowledge in plumbing. Above and beyond the work of unclogging our kitchen sink drain and pipe, he also installed new basket strainers and new piping under the sink with a clean out to make this sink much easier to maintain and keep clean.
I have used other plumbers in the past and have not been satisfied at all,
but with Flavio that is definitely not the case! Within the amount of time he said he would clear and solve the problem, is exactly what he did.

Flavio, Thank You very much for your honest, hard, clean and complete work at a great price with an accurate assessment of what needed to be done. We will definitely use you for every upcoming project and will definitely refer you to everyone we know!

Once again...Thank You, and for anyone who is looking for the Best Plumber out there...WELL...here he is...we just found him at Canada Wide Plumbing and Drain Services!

THANK YOU - Flavio!

Approximate cost of services:
$250.00
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Company Response

Thank you for this great review. It was a pleasure working with you and we are glad we could get your kitchen back up and running.
Flavio
(647) 929-1972
Canada Wide Plumbing & Drain Services Inc.

Private User
Private User
Private User reviews Toronto, ON
10/10

Repair toilet and unblock main drain

Flavio is very knowledgeable honest and reliable professional .
He repaired the toilet and
He used his camera to diagnose the main drain problem
And saved the day.
I’ve known him for over 9 years and plan to continue using his services.
He really knows his stuff very friendly and reasonable.
He will offer special rates to loyal customers
Very happy with his work!

Approximate cost of services:
$430.00
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Company Response

Thank you for calling Canada Wide plumbing all these years. I appreciate it very much. It is great working with you. Thank you.

Private User
Private User
1 review Toronto, ON
10/10

Bathroom

Service was courteous, clean and accurate. Site was cleaned and disinfected after repairs were done. Flavio was very knowledgeable and friendly. I will definitely use them again in the future.
Thanks!

Approximate cost of services:
$350.00
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Company Response

Thank you for your review.
Canada Wide Plumbing & Drain Services Inc
http://flavio@canadawideplumbing.com/
647-929-1972

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada Wide Plumbing & Drain Services Inc.

Complete plumbing services , Drain Services, swimming pool skimmer replacements and pool lines, 24 hour emergency service 365 days a year.

At Canada Wide Plumbing, our goal is to provide excellent service for our clients.

We offer complete plumbing services from custom homes, renovations, alterations, repairs and drain service.

We also believe in saving our clients money by avoiding unnecessary work and providing competitive rates.

Our goal is to have our clients for a life time.

Give us a call - 647-929-1972

CATEGORIES
Plumbing and Drain Services
SERVICES
Plumbing & Mechanical Services, Full service Plumbing. Drain services, swimming pool skimmer replacements and pool lines, 24 hour Emergency services. Clearing drains. Drain camera inspections. Drain locates
STYLES
24 hour service. Available 365 days a year.
SPECIALITIES
Residential, Commercial and Industrial plumbing services in Toronto and the greater area.
WEBSITE
http://flavio@canadawideplumbing.com
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque, Visa, MasterCard
LICENSES
Master License P20275Plumbing contractor Licence # T9438*****
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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