We had our annual furnace inspection with Weathermakers and discovered that our 20 year old furnace was showing its age so we decided to look at replacing it. Ian came out and walked us through the different options. We chose one and within days had an appointment to have it installed. Barry and Brayden came on Friday and did an amazingly quick job of taking out the old and bringing in the new. They even noticed some other ducting unrelated to the furnace that needed to be changed and did that for us. They came back on Monday and finished up. They left the area spotless. We have been Weathermakers customers for 20+ years and they are the only option we go with. They truly are "the do it right" guys!
Thank you for your feedback! As always, it is a great pleasure of ours to serve you!
Ian a great knowledgeable man knows quality products and the correct match for a house.
Saving you waste of energy and time so i give this man a 9 out of 10.and ten being the best.
He sold us daikin ac fit and daikin furnace the best systems at a great price.
Only concern i had is cost to install as total price all in 12500$ but that being said quality company and quality install so you definitely need to pay for thst. Also i understand they have overhead but still install was not cheap.
The 2 guys that came too hook it all in they were fantastic and knew the job.
They cut concrete out in few places ran some parts and did some bolting into my concrete and damn when finished the job they did was amazing.
They cleaned up and were polite and answered questions when we had them
These guys deserve to work at weathermakers for sure.
I would reccomend this company 100% convidence.
You need a great quality ourchase and install look no further.
Like i said install price was really high but quality of everything is second to none.
This is second furnace from here and should mention that the after service from these guys does not lack a thing.
If you need them.they are there for you as fast as possible.
Thanks to everyone who dealt with us from start to finish and a extra thanks to ian the sales and specs man for knowing his profession.
We will return when another furnace is required.actually this unit will outlast us but our kids know who to call.
Hats off too you all
We appreciate your comments and the trust you have placed in us!
Old furnace was always a bandaid fix, weathermakers sold me a fab new one with fewer gas omissions and much quieter and didn’t break rhe bank and they didn’t push the highest end model on me, AMAZING service and follow up!
Had a knowledgeable plumber come to house to quote several jobs and really enjoyed Brad and his ability to communicate clearly the work that would be involved. Based on his quote and explanations, we decided to move forward with him on solving our laundry room drain. It was a big job to remove the old copper drain pipe, install a new p-trap and laundry sink as well as fix up our kitchen sink issues. This was the second time I have used Weathermakers for a big job and at the end of this one, I am left a little unsatisfied with some of the experience - Brad tried a new method of removing old concrete by cutting the cement with a skill saw and the dust that filled my home was more than he anticipated - a seasoned contractor would have shut down the furnace, sealed up the laundry room so the dust didn't settle all over our storage room and blow throughout the house. I chatted with Brad at the end and mentioned I was happy overall with the work, with him and the job he did, but I was interested in what kind of compensation his company would take off the $4200 bill for my 7 hours of cleaning.
Update - Oct 18/2018 company called and booked a free furnace cleaning to take care of dust problem - happy with the service and the follow up on my initial complaint. Will use them again for plumbing repairs:)
Sorry for leaving your home covered in dust and for the late reply to your concerns. As agreed, we have cleaned your heating duct system at our cost. Thank you for giving us the opportunity to discuss and resolve this issue. Ian Duke
We called weathermakers to get an estimate on a new furnace ours was 25+ years old.
The person who came out explained everything measured rooms etc.
Then sat down with us to show us which furnaces would be suitable for our house.
He showed us 3 levels of couple of brands explaining each one about the differences pricing etc.
We chose the mid range furnace as there was not alot of differences making it a worse but than the top level one.
The furnace was installed in sept 2016. They were very professional answered all our questions and being sure we understood how the furnace ran. It is a very quiet running furnace( 1 reason for picking it)
We have been very satisfied with the furnace Never have to run the fireplace to help keep house warm. Temperature stays very level no ups and downs. I would recommend this company with absolutely no reservations in their ability and knowledge.
At 3 a.m. on a Saturday, our furnace started making some pretty bad sounds. I called Weathermakers, who serviced our furnace last year. Within 10 minutes, I got a call from a service tech named Brad. (Keep in mind this is in the middle of the night on the weekend.) He listened to my description of the problem, gave me some advice to shut the furnace off, and made arrangements for the following day.
Brad arrived by noon the next day, and quickly diagnosed the problem (the inducer motor was at fault). He was calm, polite, and answered all of our questions and provided us with options and advice on what steps to take. Never once did he pressure us to go in one direction or another. By Monday afternoon, the part was installed and the furnace working fine.
I'd recommend Weathermakers to anyone. They also have a consumer loyalty program. For $12 a month, you get 20 per cent off parts, a reduced service call fee and a free furnace inspection and service, which itself is about $150 (and I know because we paid that amount last fall). I'm normally skeptical about these programs, but it was tremendous value - and Brad put no pressure on us to sign up.
Hired Weathermakers to do a furnace inspection after noticing a smell coming from our furnace. They suggested a furnace cleaning and said everything else was fine. When we had the furnace cleaned it was brought to our attention that there was a problem with a drain hose that was missed by weathermakes. I was disappointed that they missed this and the furnace cleaner noticed it instead. I feel as though they should have noticed this as they were hired to inspect the whole furnace. Other than that, the service was fine. they arrived on time. scheduling was quick. They did phone to follow up and we made them aware of what was missed by their tech, but nothing came of it, nor did I ask for anything, but I expected a follow up after the complaint that was never received.
Thank you for your comment! We appreciate getting feedback from our clients. This helps us improve our service and client satisfaction.
As a result of your review, I have met with our team members to revisit how we handle our client's queries, and stressed the importance of complete follow up on our part. Also you are correct, we should have caught the drain hose issue. As part of our upcoming regular weekly technician training, we will be reviewing the steps involved in inspections and troubleshooting. Having said that, I was glad to hear that the company we recommend for duct cleaning caught it and brought it to your attention.
I was happy to read of your overall satisfaction with the service, the technician's arrival to your home on time and the follow up call.
If you would like to discuss any part of your experience with Weathermakers further, please feel free to call me at 780-COMFORT, that's 780-266-3678.
Last week the main motor on my furnace died on a Saturday in -23 degree weather. I had called another company to come out and look at it. After a brief conversation with the other company I realized I didn't want them working on my furnace...ever. So I called Weathermakers. They had a tech call me back within an hour, we went over the problem. He offered to come out but explained it would be costly (as Sunday is overtime) and there was a good chance he couldn't get the part till Monday anyway. He suggested if I could limp by they would send someone out Monday morning. They called at 9 Monday and had someone out by 11:00. The tech explained everything and the costs and was able to replace the motor by 12:30. The cost was about $100 more than I was expecting but they did save me money by not wasting a call on Sunday and did a good job overall.
Thank you for your feedback! It is great to hear that you have had a positive experience with Weathermakers and our staff. We look forward to serving you in the future ... welcome!
I chose this company because of its high rating with the BBB and the fact that it has been around for 50+ years. We had a bit of a rough start, but they made up for it. The correct furnace was installed by Dave and Corey and they were great! The job was done very neatly and there was no mess, no fuss. I would definitely recommend this company.
WeatherMakers Plumbing, Heating and Cooling has been proudly serving the Greater Edmonton Area for 66 years! We do the job right, on time, and our plumbers and HVAC technicians are fully trained and certified. We have received the prestigious Better Business Bureau's 60 Years of Trust Club Award, and we guarantee you'll be satisfied!
We believe COMFORT is not just defined by temperature. Comfort is also a degree of trust, safety and estimation of value. We strive to always be worthy and appreciative of our client's comfort with us, with our goal to exceed their expectations.
We strive to become Edmonton's first and best choice for heating, ventilation, air conditioning and plumbing services. We shall continue to improve client service through innovation and dedication to our team members and client's needs, and in doing so, grow to dominate our market!